1. Sources, Audiences, Evaluation
Information
Sources, Audiences, Evaluation
Iain Rickard
Performance Manager

2. Sources Public Health Activity & Cost Performance Quality Measures
Information about health and our population’s needs
Activity & Cost
Are we spending (y)our money appropriately to address the above?
Performance
Are we meeting national and local targets?
Quality Measures
Are patients receiving safe and effective care?
Feedback
Complaints, compliments, survey results

3. Audiences
The following groups and individuals receive and evaluate information:
CCG Integrated Governance Committee
Providers (St. George’s, Community Services Wandsworth, SWL & St. George’s Mental Health Trust) at Clinical Quality Review Meetings
Commissioning Teams
Urgent Care Board (new)
CCG Board
Patients & the Public (via Board meetings or websites)
NHS England

4. Evaluation Existing Information Drilling Down
National targets (e.g. A&E 4 hour wait, 18 week RTT)
Benchmarking (against similar organisations / national averages)
Drilling Down
More detailed data
Service Plans
Developing New Information (Intelligence)
Proxy indicators (Smoking Quitters as a measure of CVD Mortality)
Early warning systems (Urgent Care Dashboard & Post Keogh report)
Diagnostics (Mapping & Modelling)