1. Growing Revenue

2. Revenue | Maximize your Options
Recognized Value
Subscriptions
Membership Benefits
building
brand loyalty
getting the most for your
services

3. Revenue | Eliminate Vacation Credits
Vacation Credit Rules
Business Rules
What is the maximum period a subscriber will not receive vacation credit?
Which donation code is used for the portion of the vacation stop not credited to the subscriber?
Should donations created from vacation credit rules be allowed for subscribers in their grace period?

4. Revenue | Eliminate Vacation Credits
Vacation Credit Rules
Reason Code – Temp Stop

5. Revenue | Non-Refundable Rates
Why No Refund?
Heavy Discounted Rates
Introductory Offers

6. Revenue | Cancellation Fees
Cancelation Fees
Why impose a fee?
Imposed a minimum period of commitment
Offer includes a larger Premium

7. Revenue | Collections Grace Write off to GL Only Why No Collect?
Keep on customer account longer to extend the collection period

8. Revenue | Collections Business Rules Security - Transaction
Can a transaction which exceeds a security threshold be suspended?
Security - Transaction
CSAGraceWO Add Grace Write Off
Security - Threshold

9. Revenue | Premium Days
Premium Days – Advanced Billed

10. Revenue | Premium Days Premium Days – Advanced Billed (2014.2)
Show Balance
Show Rates
Displays Premium Value

11. Revenue | Premium Days
Premium Days – Advanced Billed

12. Revenue | Premium Days
Premium Days – Advanced Billed

13. Revenue | Premium Days
Premium Days – Advanced Billed

14. Revenue | Premium Days
Premium Days – Advanced Billed

15. Revenue | Attracting a new Audience
Day Passes Bundles:
Selling to an audience that consumes less consistently

16. Revenue | Tried and True
Delivering Third Party Pubs
TMC Delivery
SC NIE Donations

17. New Revenue | Charging for Services
Activation Fees (2015 Roadmap Item)

18. New Revenue | Charging for Services
Credit Card Surcharge

19. New Revenue | Charging for Services
Credit Card Surcharge

20. New Revenue | Charging for Services
Credit Card Surcharge

21. New Revenue | Charging for Services
Printed Renewal Surcharge (Future consideration?)
**Your order includes a 2.00 printed invoice Fee

22. Revenue | Value of Engagement
Audience
Premium offers
Newsletters

23. Revenue | Value of Engagement
Newsletter & Alerts
Track Opt-on and out
CIRC API
iServices
Targeted Marketing used to create communication lists
Track communication notifications in Customer Services

24. Revenue | Value of Engagement
Communication Preferences
User Opt-on and out as desired
Targeted Marketing used to create communication lists
Track communication notifications in Customer Services

25. Revenue | Value of Engagement
Communication Preferences
User Opt-on and out as desired
Targeted Marketing used to create communication lists
Track communication notifications in Customer Services

26. Revenue | Value of Engagement

27. Revenue | Value of Engagement

28. Revenue | Value of Retention
Loyalty Membership
Engagement | Rewards | Membership

29. Revenue | Value of Retention

30. What Have You Done?

31. Questions?

32. Thank You!