1. MREA Admin: Managing and Servicing Listings
Instructor's Notes
12/8/2018
MREA Admin: Managing and Servicing Listings
A Course for the Millionaire Real Estate Agent Team
Keller MREA Business Planning Clinic Jan 2004

2. Introduction 1 Describe the Ground Rules What you will learn
Instructor's Notes
12/8/2018
Introduction
Describe the Ground Rules
What you will learn
Why you are here
How you will learn 1
Keller MREA Business Planning Clinic Jan 2004

3. Ground Rules 2 Arrive on Time Limit Side Conversations
Instructor's Notes
12/8/2018
Introduction
Ground Rules
Arrive on Time
Limit Side Conversations
Turn off Cell Phones and Pagers
Help Each Other
Have Fun! 2
Keller MREA Business Planning Clinic Jan 2004

4. What You Will Learn 4 Action Oriented Outcomes
Instructor's Notes
12/8/2018
Introduction
What You Will Learn
Action Oriented Outcomes
Understand the prelisting work
Knowledgeable of the paperwork
Understand marketing techniques
Effectively communicate
Be aware of showing requirements
Manage changes 4
Keller MREA Business Planning Clinic Jan 2004

5. What You Will Learned (cont.)
Instructor's Notes
12/8/2018
Introduction
What You Will Learned (cont.)
The Role of the Listing Manager
Pre-Listing Preparation
Updating Systems
Managing the Paperwork
Marketing and Feedback
Managing Changes 5
Keller MREA Business Planning Clinic Jan 2004

6. Why You Are Here 6 What are your listing management challenges?
Instructor's Notes
12/8/2018
Introduction
Why You Are Here
What are your listing management challenges? 6
Keller MREA Business Planning Clinic Jan 2004

7. How You Will Learn 7 Get ready for some action-oriented training!
Instructor's Notes
12/8/2018
Introduction
How You Will Learn
Get ready for some action-oriented training!
Participate
Observe
Develop an Action Plan 7
Keller MREA Business Planning Clinic Jan 2004

8. Chapter 1: The Role of the Listing Manager
Instructor's Notes
12/8/2018
Chapter 1: The Role of the Listing Manager
Job Description
Create a 4-1-1
Customer Service 8
Keller MREA Business Planning Clinic Jan 2004

9. Job Description 9 Provides Fiduciary Service to Sellers
Instructor's Notes
12/8/2018
Chapter 1: The Role of the Listing Manager
Job Description
Provides Fiduciary Service to Sellers
Produce Listing Marketing Materials
Communication with Sellers
Update Listing Specialist and Team Leader
Prepares CMA’s, Seller Net Sheets, etc.
Coordinates Staging, Repairs, etc. 9
Keller MREA Business Planning Clinic Jan 2004

10. Goal Categories 10 Chapter 1: The Role of the Listing Manager
Instructor's Notes
12/8/2018
Chapter 1: The Role of the Listing Manager
Goal Categories 10
Keller MREA Business Planning Clinic Jan 2004

11. Accountability (cont.)
Instructor's Notes
12/8/2018
Chapter 1: The Role of the Listing Manager
Accountability (cont.)
Exercise
5 problems with the
How would you fix them?
12,13
Keller MREA Business Planning Clinic Jan 2004

12. Customer Service 14 It’s My Pleasure!
Instructor's Notes
12/8/2018
Chapter 1: The Role of the Listing Manager
Customer Service
It’s My Pleasure! 14
Keller MREA Business Planning Clinic Jan 2004

13. Customer Service (cont.)
Instructor's Notes
12/8/2018
Chapter 1: The Role of the Listing Manager
Customer Service (cont.)
Exercise
You be the seller! What do you want to hear? 15
Keller MREA Business Planning Clinic Jan 2004

14. My Scorecard 16 Give yourself a grade!
Instructor's Notes
12/8/2018
Chapter 1: The Role of the Listing Manager
My Scorecard
Give yourself a grade! 16
Keller MREA Business Planning Clinic Jan 2004

15. Chapter 2: Pre-Listing Preparation
Instructor's Notes
12/8/2018
Chapter 2: Pre-Listing Preparation
Create a Listing Packet
Information Required from Seller 17
Keller MREA Business Planning Clinic Jan 2004

16. Overview 18 Pre-Listing Tasks Create Listing Packet
Instructor's Notes
12/8/2018
Chapter 2: Pre-Listing Preparation
Overview
Pre-Listing Tasks
Create Listing Packet
Notify Seller of Required Items 18
Keller MREA Business Planning Clinic Jan 2004

17. The Listing Checklist 19 Initiate Listing Market the Property
Instructor's Notes
12/8/2018
Chapter 2: Pre-Listing Preparation
The Listing Checklist
Initiate Listing
Complete Listing Paperwork
Prepare for Showing
Distribute Paperwork
Market the Property
Listing Changes 19
Keller MREA Business Planning Clinic Jan 2004

18. The Listing Packet 20 Listing Agreement Agency Addenda
Instructor's Notes
12/8/2018
Chapter 2: Pre-Listing Preparation
The Listing Packet
Listing Agreement
Agency Addenda
Seller’s Disclosure Form
Agency Disclosure
Affiliated Business Arrangement Disclosure
Listing Walk through Notes
Various Disclosures 20
Keller MREA Business Planning Clinic Jan 2004

19. The Listing Packet (cont.)
Instructor's Notes
12/8/2018
Chapter 2: Pre-Listing Preparation
The Listing Packet (cont.)
Public/Tax Record
Seller 10’s Sheet
VIP Questionnaire
Comparisons/CMAs
Seller’s Net Sheet 21
Keller MREA Business Planning Clinic Jan 2004

20. The Listing Packet (cont.)
Instructor's Notes
12/8/2018
Chapter 2: Pre-Listing Preparation
The Listing Packet (cont.)
Affiliated Business Arrangement
Interest through Partial Ownership
Free to “Shop Around” 22
Keller MREA Business Planning Clinic Jan 2004

21. The Listing Packet (cont.)
Instructor's Notes
12/8/2018
Chapter 2: Pre-Listing Preparation
The Listing Packet (cont.)
Listing Walk-through Notes
Specifics on the Property
Checklist of Required Items 23
Keller MREA Business Planning Clinic Jan 2004

22. The Listing Packet (cont.)
Instructor's Notes
12/8/2018
Chapter 2: Pre-Listing Preparation
The Listing Packet (cont.)
Mortgage Information Request Letter
Contact the Seller’s Lender
Affects the Seller’s Net Sheet 24
Keller MREA Business Planning Clinic Jan 2004

23. The Listing Packet (cont.)
Instructor's Notes
12/8/2018
Chapter 2: Pre-Listing Preparation
The Listing Packet (cont.)
Seller 10’s Sheet
Sets Expectations 25
Keller MREA Business Planning Clinic Jan 2004

24. The Listing Packet (cont.)
Instructor's Notes
12/8/2018
Chapter 2: Pre-Listing Preparation
The Listing Packet (cont.)
10 Favorite Features
Home
Community 26
Keller MREA Business Planning Clinic Jan 2004

25. Required Items from the Seller
Instructor's Notes
12/8/2018
Chapter 2: Pre-Listing Preparation
Required Items from the Seller
During the Appointment:
Mortgage Loan Info
HOA Info
List of Improvements
Extra Key 27
Keller MREA Business Planning Clinic Jan 2004

26. Required Items from the Seller (cont.)
Instructor's Notes
12/8/2018
Chapter 2: Pre-Listing Preparation
Required Items from the Seller (cont.)
Seller to Complete:
Seller’s Disclosure
State Required Forms
10 Favorite Features
VIP Form 27
Keller MREA Business Planning Clinic Jan 2004

27. Required Items from the Seller (cont.)
Instructor's Notes
12/8/2018
Chapter 2: Pre-Listing Preparation
Required Items from the Seller (cont.)
File Notes Sheet
Property Address
Date
Contact Name
Phone
Item
Conversation 28
Keller MREA Business Planning Clinic Jan 2004

28. Required Items from the Seller (cont.)
Instructor's Notes
12/8/2018
Chapter 2: Pre-Listing Preparation
Required Items from the Seller (cont.)
Listing Data Sheet
Exercise-
Review with your Instructor 29
Keller MREA Business Planning Clinic Jan 2004

29. Let’s Review 30 Using your Listing Checklist
Instructor's Notes
12/8/2018
Chapter 2: Pre-Listing Preparation
Let’s Review
Using your Listing Checklist
Mark off the completed items 30
Keller MREA Business Planning Clinic Jan 2004

30. My Scorecard 31 Give yourself a grade!
Instructor's Notes
12/8/2018
Chapter 2: Pre-Listing Preparation
My Scorecard
Give yourself a grade! 31
Keller MREA Business Planning Clinic Jan 2004

31. Chapter 3: Updating Systems
Instructor's Notes
12/8/2018
Chapter 3: Updating Systems
Prepare for System Updates
Update MLS/CMS
Additional Systems 32
Keller MREA Business Planning Clinic Jan 2004

32. Preparing for Updates 33 Exterior Photos Interior Photos Home Measured
Instructor's Notes
12/8/2018
Chapter 3: Updating Systems
Preparing for Updates
Exterior Photos
Interior Photos
Home Measured
Entered in MLS
Entered in CMS 33
Keller MREA Business Planning Clinic Jan 2004

33. Preparing for Updates (cont.)
Instructor's Notes
12/8/2018
Chapter 3: Updating Systems
Preparing for Updates (cont.)
Current Listings Spreadsheet
Current Listings Whiteboard
Listing Checklist
Listing Data Sheet 34
Keller MREA Business Planning Clinic Jan 2004

34. MLS/CMS 35 Launch Action Plans Order and Install Signs Add riders
Instructor's Notes
12/8/2018
Chapter 3: Updating Systems
MLS/CMS
Launch Action Plans
Order and Install Signs
Add riders
Install Lockbox 35
Keller MREA Business Planning Clinic Jan 2004

35. Signs and Lockboxes 36 Providing a Sign and Lockbox
Instructor's Notes
12/8/2018
Chapter 3: Updating Systems
Signs and Lockboxes
Providing a Sign and Lockbox
Obtain the address and a key
Obtain a lockbox
Sign the lockbox out in the Lockbox Inventory Folder. 36
Keller MREA Business Planning Clinic Jan 2004

36. Signs and Lockboxes (cont.)
Instructor's Notes
12/8/2018
Chapter 3: Updating Systems
Signs and Lockboxes (cont.)
Providing a Sign and Lockbox (cont.)
Complete the New Listing Lockbox form
Obtain a sign and riders
Complete the New Listings Sign form
3 copies of seller’s key 37
Keller MREA Business Planning Clinic Jan 2004

37. Signs and Lockboxes (cont.)
Instructor's Notes
12/8/2018
Chapter 3: Updating Systems
Signs and Lockboxes (cont.)
Providing a Sign and Lockbox (cont.)
Install lockbox, sign and test keys
Place direction or lead-in signs
Always get permission
Never in a right-of-way
Return to the Office
Give a key to the Listing Manager
Place key with address and shackle code in cabinet 38
Keller MREA Business Planning Clinic Jan 2004

38. Additional Systems 39 Vacant Properties Vacant Property Spreadsheet
Instructor's Notes
12/8/2018
Chapter 3: Updating Systems
Additional Systems
Vacant Properties
Vacant Property Spreadsheet
Vacant Property Checklist
Visit at least 1 time a week 39
Keller MREA Business Planning Clinic Jan 2004

39. Additional Systems (cont.)
Instructor's Notes
12/8/2018
Chapter 3: Updating Systems
Additional Systems (cont.)
Current Listings Spreadsheet
Display Current Listings
Pay attention to Expiration Date*
Remove when under contract 40
Keller MREA Business Planning Clinic Jan 2004

40. Additional Systems (cont.)
Instructor's Notes
12/8/2018
Chapter 3: Updating Systems
Additional Systems (cont.)
Current Listings Whiteboard
Initial List Date
Current Price/Reduction
Active Listing Available to Show 41
Keller MREA Business Planning Clinic Jan 2004

41. Let’s Review 42 Using your Listing Checklist
Instructor's Notes
12/8/2018
Chapter 3: Updating Systems
Let’s Review
Using your Listing Checklist
Mark off the completed items 42
Keller MREA Business Planning Clinic Jan 2004

42. My Scorecard 43 Give yourself a grade! Chapter 3: Updating Systems
Instructor's Notes
12/8/2018
Chapter 3: Updating Systems
My Scorecard
Give yourself a grade! 43
Keller MREA Business Planning Clinic Jan 2004

43. Chapter 4: Managing the Paperwork
Instructor's Notes
12/8/2018
Chapter 4: Managing the Paperwork
Check for Completeness
New Paperwork
Client’s Expectations
Distribute Paperwork
Create Listing Folder 44
Keller MREA Business Planning Clinic Jan 2004

44. Checking for Completeness
Instructor's Notes
12/8/2018
Chapter 4: Managing the Paperwork
Checking for Completeness
At the time of the contract:
Listing Agreement
Seller’s Disclosure
Agency Form
HOA
Disclosures 45
Keller MREA Business Planning Clinic Jan 2004

45. New Paperwork 46 Required Legal Documents Required Brokerage Documents
Instructor's Notes
12/8/2018
Chapter 4: Managing the Paperwork
New Paperwork
Required Legal Documents
Required Brokerage Documents
Required Team Documents 46
Keller MREA Business Planning Clinic Jan 2004

46. Understanding Expectations
Instructor's Notes
12/8/2018
Chapter 4: Managing the Paperwork
Understanding Expectations
Exercise
Review Listing Data Sheet and Seller 10’s Sheet
Identify Key Items
Ways you can Exceed Expectations 47
Keller MREA Business Planning Clinic Jan 2004

47. Distribute the Paperwork
Instructor's Notes
12/8/2018
Chapter 4: Managing the Paperwork
Distribute the Paperwork
The Steps
KW Front Desk Paperwork Packet
Seller Paperwork Packet 50
Keller MREA Business Planning Clinic Jan 2004

48. Distribute the Paperwork (cont.)
Instructor's Notes
12/8/2018
Chapter 4: Managing the Paperwork
Distribute the Paperwork (cont.)
KW Front Desk Paperwork Packet
Listing Data Sheet* (formerly the Owner Info Sheet)
Listing Agreement
Seller’s Disclosure
Agency Addenda
Tax Record
MLS Sheet 50
Keller MREA Business Planning Clinic Jan 2004

49. Distribute the Paperwork (cont.)
Instructor's Notes
12/8/2018
Chapter 4: Managing the Paperwork
Distribute the Paperwork (cont.)
Seller Paperwork Packet
Listing Thank You Letter
Details and Repairs List
Copies of Listing Paperwork 51
Keller MREA Business Planning Clinic Jan 2004

50. Distribute the Paperwork (cont.)
Instructor's Notes
12/8/2018
Chapter 4: Managing the Paperwork
Distribute the Paperwork (cont.)
Listing Thank You Letter
Thank You!
Sets Expectations 52
Keller MREA Business Planning Clinic Jan 2004

51. Distribute the Paperwork (cont.)
Instructor's Notes
12/8/2018
Chapter 4: Managing the Paperwork
Distribute the Paperwork (cont.)
Details of Repair
Created from Walk-through Notes
Improves Showing 53
Keller MREA Business Planning Clinic Jan 2004

52. Create the Listing Folder
Instructor's Notes
12/8/2018
Chapter 4: Managing the Paperwork
Create the Listing Folder
Front Section
Contract Info
Listing Info
Middle Section (Transaction Coordinator)
Lender
Escrow
End Section
Correspondence
Rejected Offers 54
Keller MREA Business Planning Clinic Jan 2004

53. Let’s Review 55 Using your Listing Checklist
Instructor's Notes
12/8/2018
Chapter 4: Managing the Paperwork
Let’s Review
Using your Listing Checklist
Mark off the completed items 55
Keller MREA Business Planning Clinic Jan 2004

54. My Scorecard 56 Give yourself a grade!
Instructor's Notes
12/8/2018
Chapter 4: Managing the Paperwork
My Scorecard
Give yourself a grade! 56
Keller MREA Business Planning Clinic Jan 2004

55. KW A&Q Pre Listing Prep Updating Systems Managing Paperwork 1
Instructor's Notes
12/8/2018
Chapter 4: Managing the Paperwork
KW A&Q
Pre Listing Prep
Updating Systems
Managing
Paperwork 1
piece of candy 2
pieces of candy 3
Sum
Keller MREA Business Planning Clinic Jan 2004

56. Chapter 5: Marketing and Feedback
Instructor's Notes
12/8/2018
Chapter 5: Marketing and Feedback
Setting Expectations
Available Marketing
Prepare for Showing
Provide Feedback 57
Keller MREA Business Planning Clinic Jan 2004

57. Setting Expectations 58 Internet? Open House? Leave during showing?
Instructor's Notes
12/8/2018
Chapter 5: Marketing and Feedback
Setting Expectations
Internet?
Open House?
Leave during showing?
Pets?
Timeline?
Lockbox
Vacant Better? 58
Keller MREA Business Planning Clinic Jan 2004

58. Market the Property 59 Flyers Sign-In Book Full MLS
Instructor's Notes
12/8/2018
Chapter 5: Marketing and Feedback
Market the Property
Flyers
Sign-In Book
Full MLS
Buyer Agent Info Packet
Print Advertising 59
Keller MREA Business Planning Clinic Jan 2004

59. Market the Property (cont.)
Instructor's Notes
12/8/2018
Chapter 5: Marketing and Feedback
Market the Property (cont.)
Tracking Service
IVR
Website
Virtual Tour
Open Houses
Property Tour 60
Keller MREA Business Planning Clinic Jan 2004

60. Market the Property (cont.)
Instructor's Notes
12/8/2018
Chapter 5: Marketing and Feedback
Market the Property (cont.)
Property Flyer
Sell the Property
Display Other Listings
Generate Buyer Leads 61
Keller MREA Business Planning Clinic Jan 2004

61. Market the Property (cont.)
Instructor's Notes
12/8/2018
Chapter 5: Marketing and Feedback
Market the Property (cont.)
Outside Flyer
Generate Leads
Fewer Details
No Price! 62
Keller MREA Business Planning Clinic Jan 2004

62. Market the Property (cont.)
Instructor's Notes
12/8/2018
Chapter 5: Marketing and Feedback
Market the Property (cont.)
Front of Flyer
Generate Leads
Fewer Details
No Price!
Back of Flyer
Other Listings
Team Information
62,63
Keller MREA Business Planning Clinic Jan 2004

63. Market the Property (cont.)
Instructor's Notes
12/8/2018
Chapter 5: Marketing and Feedback
Market the Property (cont.)
Inside Flyer
Floor Plan
MLS Printout
Seller’s Disclosure 64
Keller MREA Business Planning Clinic Jan 2004

64. Market the Property (cont.)
Instructor's Notes
12/8/2018
Chapter 5: Marketing and Feedback
Market the Property (cont.)
The Sign-In Book
KW Pocket Folder
Sign In Sheets
MLS Info Sheets
Feedback Forms
Welcome Tent
Ready to Make an Offer Tent 65
Keller MREA Business Planning Clinic Jan 2004

65. Market the Property (cont.)
Instructor's Notes
12/8/2018
Chapter 5: Marketing and Feedback
Market the Property (cont.)
The Sign-In Book (cont.)
Feedback Fax Form
Rate the Home
Major Strength
Ultimate Sales Price 66
Keller MREA Business Planning Clinic Jan 2004

66. Market the Property (cont.)
Instructor's Notes
12/8/2018
Chapter 5: Marketing and Feedback
Market the Property (cont.)
Ready to Make an Offer?
Property Disclosure
State/Region Disclosures
Other State Requirements
Anything submitted with an offer 67
Keller MREA Business Planning Clinic Jan 2004

67. Market the Property (cont.)
Instructor's Notes
12/8/2018
Chapter 5: Marketing and Feedback
Market the Property (cont.)
The Buyer Agent Info Packet
Listing Data Sheet
MLS Printout
Seller’s Disclosure
Property Flyer
Items to aid Buyer Agent 68
Keller MREA Business Planning Clinic Jan 2004

68. Market the Property (cont.)
Instructor's Notes
12/8/2018
Chapter 5: Marketing and Feedback
Market the Property (cont.)
Team Specific Marketing
Print Advertising
Showing Tracking Service
IVR System
Website
Virtual Tour
Open House
Caravan/Property Tour
69,70
Keller MREA Business Planning Clinic Jan 2004

69. Choosing the Marketing
Instructor's Notes
12/8/2018
Chapter 5: Marketing and Feedback
Choosing the Marketing
Exercise
You choose the marketing!
71,72
Keller MREA Business Planning Clinic Jan 2004

70. Why is staging important?
Instructor's Notes
12/8/2018
Chapter 5: Marketing and Feedback
Prepare for Showing
Lighting
Paint Color
Clutter
Smell
Cleanliness
Landscape
Why is staging important? 73
Keller MREA Business Planning Clinic Jan 2004

71. Feedback 74 Daily Ask the Seller or Review Tracking Report
Instructor's Notes
12/8/2018
Chapter 5: Marketing and Feedback
Feedback
Daily
Ask the Seller or Review Tracking Report
Call each agent. 74
Keller MREA Business Planning Clinic Jan 2004

72. 75 Feedback (cont.) Listing Comment Sheet Property Date Agent/Company
Instructor's Notes
12/8/2018
Chapter 5: Marketing and Feedback
Feedback (cont.)
Listing Comment Sheet
Property
Date
Agent/Company
Contact Info
Comments 75
Keller MREA Business Planning Clinic Jan 2004

73. 76 Feedback (cont.) Exercise Review Comments 5 questions
Instructor's Notes
12/8/2018
Chapter 5: Marketing and Feedback
Feedback (cont.)
Exercise
Review Comments
5 questions
What challenges you? 76
Keller MREA Business Planning Clinic Jan 2004

74. 77 Feedback (cont.) Weekly Review Comments
Instructor's Notes
12/8/2018
Chapter 5: Marketing and Feedback
Feedback (cont.)
Weekly
Review Comments
Call the Seller (Time Block!)
Any Adjustments?
Photocopy every ad for the week 77
Keller MREA Business Planning Clinic Jan 2004

75. 78 Feedback (cont.) Exercise Review Comments Discuss with Seller
Instructor's Notes
12/8/2018
Chapter 5: Marketing and Feedback
Feedback (cont.)
Exercise
Review Comments
Discuss with Seller
What challenges you? 78
Keller MREA Business Planning Clinic Jan 2004

76. 79 Feedback (cont.) Monthly Seller Activity Report
Instructor's Notes
12/8/2018
Chapter 5: Marketing and Feedback
Feedback (cont.)
Monthly
Seller Activity Report
Listing Comment Sheets
Photocopies of ads 79
Keller MREA Business Planning Clinic Jan 2004

77. 80 Feedback (cont.) Monthly (cont.) Required Repairs Price Reductions
Instructor's Notes
12/8/2018
Chapter 5: Marketing and Feedback
Feedback (cont.)
Monthly (cont.)
Required Repairs
Price Reductions 80
Keller MREA Business Planning Clinic Jan 2004

78. Let’s Review 81 Using your Listing Checklist
Instructor's Notes
12/8/2018
Chapter 5: Marketing and Feedback
Let’s Review
Using your Listing Checklist
Mark off the completed items 81
Keller MREA Business Planning Clinic Jan 2004

79. My Scorecard 82 Give yourself a grade!
Instructor's Notes
12/8/2018
Chapter 5: Marketing and Feedback
My Scorecard
Give yourself a grade! 82
Keller MREA Business Planning Clinic Jan 2004

80. Chapter 6: Managing Changes
Instructor's Notes
12/8/2018
Chapter 6: Managing Changes
Listing Change Checklist
Listing Change Notice 83
Keller MREA Business Planning Clinic Jan 2004

81. Listing Change Checklist
Instructor's Notes
12/8/2018
Chapter 6: Managing Changes
Listing Change Checklist
Price Reduction/Increase
Extend Listing
Cancelled Listing
Expired Listing
Re-List
Status Change 84
Keller MREA Business Planning Clinic Jan 2004

82. Listing Change Checklist (cont.)
Instructor's Notes
12/8/2018
Chapter 6: Managing Changes
Listing Change Checklist (cont.)
Price Reduction/Increase
Change MLS/CMS
New MLS Printout
Update Ads, Flyers, etc.
Seller Sign Listing Change Form
Communicate Change 85
Keller MREA Business Planning Clinic Jan 2004

83. Listing Change Checklist (cont.)
Instructor's Notes
12/8/2018
Chapter 6: Managing Changes
Listing Change Checklist (cont.)
Extend the Listing
Now is the time for review
It’s Price or Presentation! 85
Keller MREA Business Planning Clinic Jan 2004

84. Listing Change Checklist (cont.)
Instructor's Notes
12/8/2018
Chapter 6: Managing Changes
Listing Change Checklist (cont.)
Cancelled Listing
Same Tasks PLUS
Remove Signs and Lockbox
Remove flyers, ads, etc.
Cancelled Letter 86
Keller MREA Business Planning Clinic Jan 2004

85. Listing Change Checklist (cont.)
Instructor's Notes
12/8/2018
Chapter 6: Managing Changes
Listing Change Checklist (cont.)
Expired Listing
Expired Listing vs. Cancel on Last Day 87
Keller MREA Business Planning Clinic Jan 2004

86. Listing Change Checklist (cont.)
Instructor's Notes
12/8/2018
Chapter 6: Managing Changes
Listing Change Checklist (cont.)
Re-List
Confirm inactive requirements.
Status Change
Add or remove riders
Update Ads, Flyers, Websites, etc. 88
Keller MREA Business Planning Clinic Jan 2004

87. Listing Change Notice 89 Complete every time there is a change.
Instructor's Notes
12/8/2018
Chapter 6: Managing Changes
Listing Change Notice
Complete every time there is a change.
Distribute to the Buyer Specialists. 89
Keller MREA Business Planning Clinic Jan 2004

88. It’s a Sale 90 Chapter 6: Managing Changes Instructor's Notes
12/8/2018
Chapter 6: Managing Changes
It’s a Sale 90
Keller MREA Business Planning Clinic Jan 2004

89. My Scorecard 91 Give yourself a grade! Chapter 6: Managing Changes
Instructor's Notes
12/8/2018
Chapter 6: Managing Changes
My Scorecard
Give yourself a grade! 91
Keller MREA Business Planning Clinic Jan 2004

90. Aha! Scratch Out Exercise Form groups of 4-5 and share your Aha’s
Instructor's Notes
12/8/2018
Chapter 6: Managing Changes
Aha! Scratch Out
Exercise
Form groups of 4-5 and share your Aha’s
Duplicate Aha’s are scratched out
Put the Aha into action
Sum
Keller MREA Business Planning Clinic Jan 2004

91. Chapter 7: Putting it All Together
Instructor's Notes
12/8/2018
Chapter 7: Putting it All Together
Create an Action Plan 92
Keller MREA Business Planning Clinic Jan 2004

92. What You Have Learned Action Oriented Outcomes
Instructor's Notes
12/8/2018
Chapter 7: Putting it All Together
What You Have Learned
Action Oriented Outcomes
Understand the prelisting work
Knowledgeable of the paperwork
Understand marketing techniques
Effectively communicate
Be aware of showing requirements
Manage changes
Sum
Keller MREA Business Planning Clinic Jan 2004

93. Action Plan Develop your Action Plan! 93
Instructor's Notes
12/8/2018
Chapter 8: Putting it All Together
Action Plan
Develop your Action Plan! 93
Keller MREA Business Planning Clinic Jan 2004

94. Thank You
for
Being Here!