1. WHO WE ARE AND WHY WHAT WE DO MATTERS
DIVISION OF STUDENT AFFAIRS
Acpa Student Affairs Assessment Institute

2. Assessment
“Holding people accountable is about much more than criticizing them. It is about assigning responsibility with realistic goals, evaluating progress and making positive course corrections at milestones, removing obstacles, and then closing the loop by celebrating successes or honestly and openly evaluating misses.”
All In, Adrian Gostick and Chester Elton, pp 160, 161

3. Assessment Cycle Foundational Documents Establish Criteria for Success
(mission, goals,
strategic plan)
Establish Criteria for Success
(outcomes or targets)
Provide Programs and Services
Use Results for Improvement
Determine Effectiveness
ACPA Student Affairs Assessment Institute

4. What’s Next Begin the Process
Usage data/secondary data may be your start
Look at what you are already assessing and the data being collected
Annual Report or Self-Study Report provides related information

5. Assessment Narrative
What are we assessing (goals, programs, learning objectives, learning outcomes)
Why is it being assessed
How and When is the assessment conducted (surveys, focus groups, usage numbers, Rubrics)
What changes, if any, will be made as a result of analyzing the data

6. DELIVERABLES Due - November 1
Update Department Web Site
Include the suggested heading and sub headings on web site providing a unified image across the Division (see handout)
Add additional heading/tabs as it relates to the individual Department
Include a brief narrative for each section

7. Department Web Site ASSESSMENT Main Heading Sub Headings
Mission, Vision, Goals
Foundational Documents
Main Heading
Include Brief Narratives
Continuous Improvement
Assessment Plan/Matrix
Outcomes Data
Other Supporting Documents
Sub Headings

8. ASSESSMENT (main heading)
Department Web Site:
ASSESSMENT (main heading)
Mission and Vision Statement
Goals and Learning Outcomes
Foundational Documents (Division Self-Study Report, professional and industry standards, accreditation received, awards, CASS)

9. Department Web Site (continued)
Assessment Plan/Matrix (sub heading under Assessment)
Fill out the Assessment Plan/Matrix for each assessment
Ensure the last column relating to Division Goals is filled out with the corresponding Goal Number(s)

10. Career Services/Student Support Services
ASSESSMENT PLAN/MATRIX,
Goals (Objectives and Learning Outcomes)
Assessment Tool
(Criteria)
 Data Source
(Documentation)
Timeline
Responsible
Persons
Map to
Division Goals
To increase graduate student usage of Career Services programming.
- Determine unique needs of graduate students for Career Services.
Survey (or)
Focus Group
All grad students (or)
Sampling
Fall 2017
Chief Information Officer and Grad Peer
Goal 3 and Goal 6
70% of all participants served by the SSS Project will persist from one academic year to the beginning of the next academic year or graduate and/or transfer from a 2-year to a 4-year institution during the academic year.
Enrollment status during USU’s 3rd week census
Review census and compare to previous Fall Semester. Participants enrolled both terms counted
Each Fall Semester
Project Director, Project Advisor, Staff Assistant
Goal 6 and Goal 8

11. STUDENT AFFAIRS MAPPING
AREAS
and
DEPARTMENTS
GOAL 1
Promote
positive
relationships
GOAL 2
Communication,
training, and
expertise
GOAL 3
Allocating and
matching resources
GOAL 4
Assessment
System
GOAL 5
Unified image
and theme
GOAL 6
Advocate for student
GOAL 7
Promote ethical
behavior
GOAL 8
Promote academic
success
STUDENT SUCCESS:
Academic Success Center
- Student Support Services
Career Services
Exploratory Advising
ENROLLMENT SERVICES:
Admissions
Financial Aid
- Scholarships
Registrar’s Office
- Veteran’s Resource Office
Student Orientation &
Transition Services

12. Department Web Site (continued)
Outcomes Data (sub heading under Assessment)
Include charts, graphs, surveys, annual reports, rubrics, usage data (you don’t have to include all data gathered – summarize)
You may link to full Outcomes Data
Continuous Improvement (sub heading under Assessment)
Celebrate successes and discuss missteps
Describe changes to be made based on data

13. Department Web Site (continued)
Other Supporting Documents - optional (sub heading under Assessment)
Individual Departments may have additional information needed to tell their story

14. Training Resources Assessment Camp
Room: University Inn Conference Room 141
Times: August 16 (repeat Assessment presentation, working session/Q&A)
September 6, September 20 (working sessions/Q&A)
10:00 am – 12:00 pm
Use workbook provided, web sites listed, best practices
“Tools” in Student Affairs will have the mapping documents, copy of the workbook, and new information sources as gathered

15. By intentionally aligning our assessment activities to our guiding principles, we set ourselves up to be able to tell our story – what we do and the impact of that work.
ACPA Student Affairs Assessment Institute