1. Windows 8 Key Points for Eaglesoft Support – Info on FAQ 18920 FAQ 18920 Printed copies of this document are considered uncontrolled. Updated: 12.30.2013

2. UEFI UEFI: Unified Extensible Firmware Interface Replaced BIOS Graphical Interface and Mouse/Keyboard friendly Trusted Boot Faster and More Secure Designed to make the battery last longer as well Available with Tablets, Notebooks, Desktops and All in Ones Printed copies of this document are considered uncontrolled. Updated: 12.30.2013

3. OS Availability Windows RT: Only available on preinstalled PCs and tablets powered by ARM processors exclusively working with apps from the Windows Store. Windows 8: Replaces any Home Edition Windows 8 Pro: Small and Medium sized businesses with BitLocker and BitLocker to Go, Domain Join & Group Policy, RDP Host and Offline file availability Windows 8 Enterprise: Available through software assurance for Windows and includes all capabilities of Win8 Pro plus premium features designed to meet the mobility, productivity, security and virtualization needs of large businesses. Windows to Go, DirectAccess, BranchCache, Virtual Desktop Infrastructure and AppLocker. Printed copies of this document are considered uncontrolled. Updated: 12.30.2013

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5. Navigation – Swipe/Touch Swipe from the RIGHT edge to reveal charms, switch from start screen to desktop screen, control panel, shutdown, and network connections. Swipe from the LEFT edge to switch to your last used app. Swipe from the top or bottom (not all the way) edge to reveal app command specific to the current app. Drag from the TOP edge of screen all the way to the BOTTOM to close the current app. Pinch or stretch your fingers to zoom in and out. Slide your fingers across the screen to see more (not from the edge). Printed copies of this document are considered uncontrolled. Updated: 12.30.2013

6. Navigation – Swipe/Touch (cont.) Printed copies of this document are considered uncontrolled. Updated: 12.30.2013

7. Navigation – Swipe/Touch (cont.) Printed copies of this document are considered uncontrolled. Updated: 12.30.2013

8. Navigation – Mouse/Keyboard Move the mouse pointer to the upper or lower right corner, then toward the center of the right edge to reveal charms. Move the mouse pointer into the upper left corner and click to switch to your last used app. Right-click to reveal app commands specific to the current app. Click and drag from the TOP edge of the screen down to the BOTTOM to close the current app. Click the minus icon in the bottom right to zoom out. Click on the screen to zoom back in. Roll your mouse pointer to the edge of the screen to see more. Link to Keyboard Shortcuts: http://windows.microsoft.com/en- us/windows-8/new-keyboard-shortcutshttp://windows.microsoft.com/en- us/windows-8/new-keyboard-shortcuts Printed copies of this document are considered uncontrolled. Updated: 12.30.2013

9. Navigation – Mouse/Keyboard (cont.) Printed copies of this document are considered uncontrolled. Updated: 12.30.2013

10. Navigation – Mouse/Keyboard (cont.) Printed copies of this document are considered uncontrolled. Updated: 12.30.2013

11. Start Screen and Live Tiles Personalize your Start Screen (essentially, there is no start button in Windows 8, there is a start screen instead). Live Tiles can bubble up information. Real-time updates to keep you informed without having to open the apps. Tiles can bubble up information. Printed copies of this document are considered uncontrolled. Updated: 12.30.2013

12. Start Screen Feature Use Printed copies of this document are considered uncontrolled. Updated: 12.30.2013

13. Top Things you Should Know Video CLICK HERE FOR VIDEO (3 Minutes, 19 Seconds)HERE Printed copies of this document are considered uncontrolled. Updated: 12.30.2013

14. Navigating Windows 8 Bring up the Charms screen from the right, then click Settings, then Control Panel to access UAC, firewall, programs and features, etc. On desktop screen, tap or click Computer to bring up my computer, then network to browse the network. Tap and hold for 3 seconds/RMC on Computer to bring up access to computer properties and task manager if on Desktop view To access command prompt, hit the Windows button + X, or RMC on the start button on Windows 8.1 Printed copies of this document are considered uncontrolled. Updated: 12.30.2013

15. Using Windows 8 In Start screen, RMC and hit All Apps in lower right hand corner to access Task manager and view all installed Apps or programs. In this screen, hit System Configuration to access start up items. In Desktop View, Right Mouse Click on the Taskbar at the bottom of the screen and Select Toolbars-New Toolbars. Type or Paste %ProgramData%\Microsoft\Windows\Start Menu\Programs then click Select Folder. You can now see the installed programs by clicking the >> button in the bottom right hand side. Printed copies of this document are considered uncontrolled. Updated: 12.30.2013

16. Internet Explorer TIP If you run the App for Internet Explorer from the Start screen, this does not allow for add-ons. If you want to remote into a customers computer, have them run Internet Explorer from the Desktop screen so it allows for add-ons. Printed copies of this document are considered uncontrolled. Updated: 12.30.2013

17. Windows 8 Virtual Machine The Windows 8 Virtual machine name is WVPTC5SUPVT006 Log in is with the same username/password as you use to log into your computer and the network. Printed copies of this document are considered uncontrolled. Updated: 12.30.2013

18. Questions? Printed copies of this document are considered uncontrolled. Updated: 12.30.2013