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THIRD CITIZEN REPORT CARD ON CIVIC SERVICES IN BANGALORE

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Presentation on theme: "THIRD CITIZEN REPORT CARD ON CIVIC SERVICES IN BANGALORE"— Presentation transcript:

1 THIRD CITIZEN REPORT CARD ON CIVIC SERVICES IN BANGALORE

2 KEY CITY AGENCIES BMP - Municipal Corporation BESCOM - Electricity
BWSSB - Water Supply Board BDA - Land Development Authority BMTC - Metropolitan Transport Corporation BANGALORE POLICE BSNL - Telecom Department RTO - Motor Vehicle Licensing GOVERNMENT HOSPITALS

3 OVERALL SATISFACTION 2003 General Households
**In infrastructure, satisfaction with BDA is still higher.

4 OVERALL SATISFACTION 2003 Slum Households

5 COMPARING AGENCIES OVER TIME 2003

6 PROBLEM INCIDENCE General Households
BDA problem incidence has been skipped as sample size in the main questtionare from where we are taking the incidence was too small.

7 PROBLEM INCIDENCE Slum Households

8 STAFF BEHAVIOUR General Households

9 STAFF BEHAVIOUR Slum Households

10 CORRUPTION

11 OVERALL SATISFACTION General Households

12 OVERALL SATISFACTION Slum Households


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