1. Professionalism in IT Campaign
Charles Hughes
President
British Computer Society
Defence and Security IS Workshop
November 2007

2. Issues for the Industry
Technical solution provider; not business transformation partner
Bad press and poor image
“Declining employment opportunities”
Skills shortage

3. Business Case
“There is an exceptionally large discrepancy between best practice and common practice in IT.”
Royal Academy of Engineering – BCS
“Annual cost of IT failure in Western Europe $ Billions”
Gartner
“Competent suppliers working with competent customers are 8 times more likely to deliver successful projects”
Office of Government Commerce
© 2006 The British Computer Society

4. Transformational Change Failure
© 2006 The British Computer Society

5. A Maturity Model for a Profession
Derived from the Carnegie Mellon University Capability Maturity Model®
Statutory 5
Established
Levels
Public 4
Governed 3
Qualified 2
Developing
Levels IT
Organized 1
© 2006 The British Computer Society

6. It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change
Charles Darwin (1809 – 1882)
© 2007 The British Computer Society

7. Professionalism in IT Programme
Working Party conclusions
Professionalism is the key to improved performance – professionalism of IT practitioners and organisations
IT profession must change from a technical solution provider to a full partner in IT enabled business change
Change requires industry-wide collaboration
© 2007 The British Computer Society

8. Professionalism in IT Programme
The Objectives
To improve the ability of business and other organisations to exploit the potential of information technology effectively and consistently
Build IT professionalism to the level at which it exists in other areas of professional activity
Develop a profession that is respected and valued by its stakeholders for its approach to the exploitation and application of IT
© 2007 The British Computer Society

9. The New IT Profession A profession that will:
Benefits for IT practitioners
A profession that will:
attract high quality people
inspire high performance
represent a career aspiration and opportunity for a wide spectrum of people.
and will bring:
higher rewards,
improved career opportunities
increased recognition and respect
© 2007 The British Computer Society

10. The New IT Profession
Business focussed – playing a full part in all stages of IT enabled business change
Appropriate technical and soft skills
About information and technology
Personal responsibility and accountability
Attractive to a broad range of entrants

11. Building the New IT Profession
CHARTERED
IT PROFESSIONALS
Building the New IT Profession
QUALIFIED IT PROFESSIONALS
IT STUDENTS & TRAINEES
Qualifications Framework
Development Services
CPD
Skills & Competence
Framework
Disciplinary & Support
Processes
Competence
CPD Process
Skills
Specialist Disciplines
Body of Knowledge
Admission Processes
Academic
Scope
Governance Structure
Ethical &
Behavioural
IT PROFESSION INFRASTRUCTURE
GOVERNANCE & ADMINISTRATION
REQUIRED STANDARDS
© 2006 The British Computer Society

12. The New IT Profession

13. What are the Organisational Professionalism Guidelines?
Each organisation is a bridge in a supply chain and each supply chain bridge relies on the seven piers of organisational professionalism
integrity
processes
people
communication
improvement
relationships
citizenship
© 2006 The British Computer Society

14. BUSINESS LEADERSHIP OF TECHNOLOGICAL CHANGE
5 CHALLENGES FOR SENIOR EXECUTIVES
Creating transformational value
Building capability for change
Creating open communication
Managing confidence and risk
Building personal capability and confidence
© 2006 The British Computer Society

15. Professionalism in IT Campaign
Charles Hughes
President
British Computer Society
Defence Workshop
November 2007