1. Principles of Management
organizational design

2. Elements of Organizational Design
Work specialization: what are you good at?
Departmentalization: who do you work with?
Chain of command: who do you report to?
Span of control: how many people do you manage?
Centralization and decentralization: who decides?
Formalization: how many rules do you have?

3. Mechanistic vs. Organic Structure
High specialization/cross-functional teams
Rigid departmentalization/cross-hierarchical teams
Clear chain of command/free flow of information
Narrow spans of control/wide spans of control
Centralization/decentralization
High formalization/low formalization

4. Factors Affecting Structure
Strategy: cost control vs. innovation
Size: large vs. small
Technology: routine vs. nonroutine technology
Environmental uncertainty: stable vs. unstable

5. Traditional Organizational Designs
Functional structure
Divisional structure
Product
Customer
Geography
Matrix structure