1. GOAL STATEMENTS Management Theory and Practice
College of Public and Community Service
University of Massachusetts at Boston
©2010 William Holmes

2. GOAL DEFINITION
A TARGET TOWARDS WHICH EFFORTS ARE DIRECTED: EMPIRICAL, OBTAINABLE, TIED TO PURPOSE

3. GOALS AND OBJECTIVES Benchmarks Observable Tied to activities
Related to standards or requirements
Monitored for performance

4. MONITORING OBJECTIVES
Data based
Standardized process
Produced by normal activity of organization
Data compared to standards or requirements
Response based on results

5. GOALS AND RESOURCE ALLOCATION
Linked to goal related activity
Addresses support for goal activity
Related to goal importance
Includes training and equipment
Considers effectiveness as well as efficiency
Avoids appearance of corruption

6. WRITING GOAL STATEMENTS
Base on purpose
Think about results to be achieved
Think of results produced by actions of the organization
Think of empirical results
Organize from more general to specific
Focus on priorities

7. EXAMPLE GOAL
The program will provide parenting education in client’s home to improve parenting skills, parent-child interaction, and appropriate disciplinary practices

8. EXAMPLE OBJECTIVES Topics of parent education provided
Parents playing with children
Parents talking with children
Parent use of “consequences”, rather than physical punishment
Children obeying parents