1. EDU 5813 Hubungan Manusia Dalam Pendidikan
Topik 1: Pengenalan Hubungan Manusia
Interaksi antara manusia
Perniagaan
Kerajaan
Dirumah
Kelab sosial
Rumah
Pejabat

2. Bagi menentukan situasi yang dapat menghasilkan ‘hasil kerja’ yang lebih baik.
Hubungan manusia antara pekerja = tingkahlaku organisasi / gelagat organisasi (melihat kepada faktor manusia yang kompleks untuk mengenalpasti sebab dan akibat sesuatu tingkahlaku)

3. Walaubagaimanapun kedua - dua ‘OB’ dan ‘HR’ are completementary,covering the same subject - to improve behavior.
‘To produce or develop more productive and humanly rewarding results’

4. Management emphasis
Setiap orang bertanggung jawab untuk membentuk perhubungan manusia yang berjaya di tempat kerja atau di mana jua.
“interaksi” – adakah membawa peningkatan kualiti dalam hubungan manusia atau sebaliknya?
Seorang pengurus bertanggungjawab untuk “HR” nya - develop better relationship with everybody he manages.
Cuba fikirkan sebentar apakah sebenarnya definisi hubungan manusia mengikut kefahaman anda sekarang ini. Tuliskan!!!

5. Definisi
HR is the integration of people into a work situation that motivates them to work together productively, cooperatively, with economic, social and psychological satisfaction.
Dalam cara ringkasnya: ‘HR’ adalah memotivasikan manusia dalam organisasi untuk membentuk ‘teamwork’ yang dapat memenuhi kehendak mereka dan mencapai objektif organisasi
‘HR’ is motivating people to develop productive and fulfilling teamwork.

6. Focus on people not economic Must be in organised social environment
Keypoints:
Focus on people not economic
Must be in organised social environment
Key activity is motivating persons
Direction of motivation is towards teamwork
Involve cooperation and coordination
‘cooperation’ - willingess to work together
‘coordination’ - effective time and sequence in performance activities.

7. ‘HR’ seeks need fulfilment and organizational objectives
Both individual and organization seek results effectively with minimum inputs in relation to outputs.
Productivity increase (decrease costly form of behavior, increae desirable form of action)

8. Sekarang sekiranya anda telah dapat memahami ‘HR’ - tuliskan bagaimana caranya anda menjadikan diri efektif?
Jawapan
Cuba melihat apa yang diperlukan oleh semua ahli kumpulan (this requires emphaty and social sensitivity)
As you communicate try to learn what the employee needs are (not to tell them what to do)

9. Because motivated person need little instruction but he tells the boss what to do (what kinds of support he needs to do a better job)...
AKTIVITI 1
Pilih tajuk dari sinopsis kursus untuk di bincang dalam kelas. Kumpulan ahli 4 orang - perlu bentang dan sediakan

10. Topik 2: dinamika kumpulan - interaksi dan hubungan antara ahli kumpulan dalam situasi sosial
Dalam gelagat organisasi - fokus diberi keatas ‘dynamics of members’ of formal or informal groups in the organization

11. Second view of group dynamics consist of a set of techniques such as:
Kurt lewin (1930) - melihat group dynamic sebagai ‘how a group should be organized and conducted’ (democratic leadership, member participation, overall cooperation).
Second view of group dynamics consist of a set of techniques such as:
Role playing
Brainstorming
Buzz groups
Group therapy
Sensitivity training
Team building
Johari window

12. Third view of group dynamics similar to Lewin’s concept - internal nature of the groups, how they form their structure and processes, how they function and affect members, others groups and the organization.
Modern definition of group - is a collection of individuals in which there is”
Interaction among members
Perception of group membership
Shared values and norms
Fate interdependence (what happen to one group members affects the others)

13. Macam mana group di bentuk?
Propinquity theory, proximity is the reason contoh, duduk dekat dalam kelas, masjid atau staff room. Srt, pj, vocational dll.
Formation based on activities, interaction and sentiments, not becouse of proximity only but cooperation and problem solving.
Balance theory - attracted to those who has similar attitudes toward relevant goals (ugama, politics, life style, marriage, work, authority). If there is ‘no balance’ tak seimbang lagi - dissolve the relationship.

14. Exchange theory - if rewards greater than cost than it is positive level - affiliation and attraction exists. If cost is greater than – anxiety, frustration, embarrassment and fatigue will occur.
Practical reason - economic, social and security reason.

15. Jenis kumpulan (type of groups)
Primary groups - small size, interaction face to face eg; family and peer group
Coalition; ciri - cirinya:
Berinteraksi antara individu
Ada matlamat kumpulan
Bebas dari struktur organisasi formal
Mutual perception of membership
Act as a group

16. Apa bezanya ‘membership’ dengan reference group?
Membership – keahlian, kumpulan rujukan - would like to belong to the group, he or she identifies herself with the group.
Apa beza ‘in group’ dan ‘out group’?
In group – already in and share the values of the groups
Out group – orang luar

17. Kesan group dinamiks keatas organisasi:
Menyempurnakan tugas yang tak boleh dilaksanakan secara individu.
Memperlihatkan kemahiran dan potensi diri’
Banyak idea untuk buat keputusan
Mengawal tingkahlaku pekerja
Menyempurnakan perubahan
Kestabilan - transmit nilai kepada orang lain

18. Kesan GD keatas individu
Membantu mempelajari tentang organisasi
Mempelajari tentang diri sendiri
Membantu mendapat kemahiran baru
Ganjaran
Puas hati - personal needs especially for social acceptance and affiliation.
Cohesiveness: high cohesive group akan menjadi lebih powerful
Low cohesive group - less powerful

19. Effectiveness = keberkesanan; bagaimana mengukur?
Argyris (1964) - successful blending of individual needs and organizational goals as indicators of effectiveness (achieving top management goals at the expense of personal goals achievement leads to ineffectiveness)
Mcgregor (1960), Blake and Mouton (1960), and Hill (1969), OE is the intergration of personal and organizational goals.

20. Ada tawar menawar antara pekerja dengan majikan? Fikirkan
Satisfaction of personal psychological needs.