1. 2017 AJC Peachtree Road Race Crew Chief Conference Call May 15, 7:00 p
2017 AJC Peachtree Road Race Crew Chief Conference Call May 15, 7:00 p.m.

2. 2017 AJC Peachtree Road Race Crew Chief Conference Call May 15, 7:00 p
2017 AJC Peachtree Road Race Crew Chief Conference Call May 15, 7:00 p.m .
Dial:
Enter code:
Hit “MUTE” on your phone

3. Agenda Welcome Crew Chief Manual/Roster Code of Conduct VolunteerLocal
Communications
Crew Chief/Volunteer Check-in and Goodies
Race Day Parking
Start/Finish Changes
Your Action Items
Upcoming Important Dates
Q&A

4. Crew Chief Manual/Roster
Both sent Via
Please review
Important Dates
Expo and race day parking info
Crew Chief/Volunteer Check-in info
Roster has cell phone numbers/contact info; send edits

5. Code of Conduct
Available at:
New Chiefs, please review and sign
Maintain a courteous and professional demeanor at all times acting as an ambassador of Atlanta Track Club
Maintain a full commitment to the principles and standards of Atlanta Track Club as a condition of volunteering for this organization
Use best practice in all communications to participants and volunteers including , social media and in person
Respect the values, standards, procedures and systems of Atlanta Track Club that contribute to the success of the program.

6. VolunteerLocal ALL NEW SYSTEM! BIG BENEFITS!  Better for volunteers
Volunteers can manage ALL assignments in one spot (cancellations, changes, profile info) and make edits
Better for crew chiefs
More user friendly
Better communication tool
Manage ALL groups in one spot! (The Big Four…)
Better for me 

7. VolunteerLocal
ALL volunteers must sign up electronically; no exceptions
Waiver
Shirt size
Volunteer registration will close Monday, July 3, 8:00 a.m.
Encourage registration by Wednesday, June 28 to guarantee shirt size (packing on Thursday morning)
PUBLIC links versus password-protected jobs
Please don’t register FOR your volunteers (waiver!)
If your job is FULL, please don’t ask volunteers to sign up under a different job, to then show up in your area on event day 

8. VolunteerLocal
Invitation to manage your volunteers as a leader/ sent via ; go to volunteerlocal.com and “sign in”
If you do not see your job listed, contact me ASAP
REPORT (quick check!) or EXPORT (full data)

9. VolunteerLocal Built-in Communication tool is easy to use
Use {first name} at top of your to ensure your specific volunteer gets an
(no provided): what this means….
Multiple volunteers using one
They actually did provide an , they are linked to the shared , and will get your message if you use the comm. tool
Using {first name} will ensure that YOUR volunteer will get YOUR message!

10. VolunteerLocal

11. How You Communicate to Volunteers
Communication is the key to YOUR success!
Your responsibilities are to tell volunteers, including but not limited to:
What (race name and specific assignment)
When (date/start and end timeframe)
Where (specific location/address)
Parking and parking pass (if applicable)
Get their RSVPs
Notify ATC (Caryn/Jenny) of cancellations

12. How We Communicate to You
Communication is the key to our success!
Crew Chief s will have important updates, reminders and “to-do’s”
Atlanta Track Club will send general newsletters to all volunteers
Volunteers really need to hear from YOU!

13. Crew Chief Check-In Atlanta Track Club Office
Saturday, July 1st, 9:00 am – 3:00 pm
Sunday, July 2nd, 9:00 am – 3:00 pm
Crew Chief shirt, crew chief hat, volunteer t-shirt, credential, Waffle House FOB, Home Depot apron, volunteer pin, crew chief gift
Course Crew Chiefs pick up their goodies plus volunteer goodies
Start/Finish Crew chiefs pick up their goodies and their volunteers’ shirts only*

14. Volunteer Check-In Expo volunteers will check in at expo
Course volunteers will check in on the course with YOU
Start volunteers will check in at Phipps Plaza
Finish volunteers will check in at Grady High School
Waffle House food, goodies
*Crew chiefs will hand out all shirts!

15. Race Day Parking START – Phipps Parking Deck with a PASS
COURSE – Offer legal suggestions to your volunteers
FINISH CREW CHIEFS ONLY, via Survey Monkey:
Cantoni (in by 6:00 a.m.)
Grady (in by 6:00 a.m., until 12:00 p.m.)
Park Tavern (in by 6:00 a.m.)
FINISH VOLUNTEERS: encourage MARTA or legal parking options

16. START/FINISH Changes Video board at start to watch the broadcast
New finish line director – Dan Dachelet
Chilling the finish water
Providing shade in the finish area for participants
Working with Lyft for participants to get to start/finish

17. Your Action Items Send me Appreciation Shirt numbers by June 15th
Recruit Your Volunteers!
Begin Your Communications, get/track RSVPs (call if you need!)
ATC (Caryn/Jenny) any cancellations
Know anyone interested in becoming a chief?
Save the following dates….

18. Important Dates Monday, June 12- Crew Chief Meeting at ATC Offices
6:15/6:30 p.m. if you have questions for me…
7:00 pm – 8:00 p.m. Meeting
June 15 – send appreciation shirt numbers
June 28 – goal to have your jobs filled
Late June – CPR webinar available for viewing
July 1&2 – crew chief check-in
July 2&3 – Expo, start/finish set-up
July 4 – race day!
Monday, July 10 – crew chief party!

19. Q&A, Wrap-Up Got Questions?
2016 Crew Chief Gift? me if you didn’t receive one or need a replacement