1. But, what does STAR stand for?
Using STAR
You can use this technique to answer and
structure competency-based questions.
But, what does STAR stand for?

2. Situation - contextualize example Task - What needed to be done?
Action - What did you do?
- How did you do it?
Result - positive outcome
- what did you learn or gain?

3. Assignment 2 Look at the application questions on the next PPT slide
Choose 1 question and write words or
Choose 2 questions and write 150 words for each
* Answer the questions using STAR
** Write the number of words on the assignment (and stick to the word count)
*** Ensure your assignment is professionally presented

4. Describe a time when you had to work under pressure to meet a deadline
Describe a time when you had to work under pressure to meet a deadline. What did you do?
2. Describe a time when you had to make a difficult decision.
3. Describe a time when you demonstrated good customer service skills.
4. Describe a time when you played an important role in a team.
5. Describe a time when you experienced pressure at university or at work.
6. Describe a time when you demonstrated good leadership skills.

5. Option 1 – OWL (Highly recommended):
1st - Write your 1st draft
2nd - Send it to OWL for feedback (as an attachment)
3rd - Print the you send to OWL (this will be graded too)
4th - Wait for feedback, and then revise your work
5th - Submit your final draft to Mike in class on May 1st (with the you sent to OWL)

6. Hanyang Online Writing Lab (OWL) hanyangowl@gmail.com
Start your
Dear Owl Editor,
2. Attach the assignment as an MS Word.doc file
Use 12 point font
Double space your work (see next slide)
Include your: name (성명), student number (학번), Gender (설별), Department 소속대학, Major 학과, enrolment year 학년,
- Don’t forget a signature file

7. Spacing you should select double spacing
highlight the text, right click and select ‘paragraph’

8. More verbs on next 2 slides arranged by skills/type
Action Verbs
More verbs on next 2 slides arranged by skills/type
Accomplished Achieved Adapted
Addressed Advised Analysed
Arranged
Coached Coordinated Communicated Completed Created Delivered
Designed Developed
Enhanced Established
Explained Fulfilled Helped
Implemented Improved Influenced
Initiated
Instructed Led Maintained Motivated Negotiated
Organised
Participated Persuaded Planned
Presented Researched Resolved Team Working Trained
Translated
Wrote
After this slide. Refer SS to the two example resumes in the class handout.
Read through both.

9. Action verbs – arranged by skill
Leadership/management: accomplished, achieved, administered, analyzed, assigned, attained, chaired conducted, consolidated, coordinated, delegated, developed, directed, earned, established, evaluated, executed, facilitated, formulated, guided, handled, headed, impacted, improved, increased, led, mastered, orchestrated, organized, oversaw, planned, predicted, prioritized, produced, proved, recommended, regulated, reorganized, reviewed, reorganized, scheduled, spearheaded, strengthened, supervised, surpassed, trained
Communication: addressed, arbitrated, arranged, authored, clarified, collaborated, conferred, convinced, corresponded, delivered, developed, directed, documented, drafted, edited, energized, enlisted, explained, formulated, influenced, interpreted, lectured, liaised, mediated, moderated, negotiated, persuaded, presented, promoted, publicized, reconciled, recruited, reported, rewrote, spoke, suggested, synthesized, translated, verbalized, wrote
Technical: analyzed, assembled, built, calculated, computed, consulted, designed, devised, engineered, examined, fabricated, identified, installed, interpreted, maintained, operated, optimized, overhauled, programmed, remodeled, repaired, solved, standardized, streamlined, upgraded
Helping: advised, arranged, assessed, assisted, clarified, coached, counseled, demonstrated, diagnosed, educated, enhanced, expedited, facilitated, familiarized, guided, instructed, motivated, oriented, participated, proposed, provided, referred, rehabilitated, represented, served, supported
Creative: acted, composed, conceived, conceptualized, created, customized, designed, developed, directed, established, fashioned, founded, illustrated, initiated, instituted, integrated, introduced, invented, originated, performed, planned, published, redesigned, revised, revitalized, shaped, visualized

10. Action verbs – arranged by skill
Research: assessed, clarified, collected, concluded, conducted, constructed, critiqued, derived, designed, determined, diagnosed, discovered, evaluated, examined, extracted, formed, identified, inspected, interpreted, interviewed, investigated, modeled, organized, researched, resolved, reviewed, summarized, surveyed, systematized, tested
Teaching: adapted, advised, clarified, coached, communicated, coordinated, demystified, developed, enabled, encouraged, evaluated, explained, facilitated, guided, informed, instructed, persuaded, set goals, stimulated, studied, taught, trained
Financial: administered, analyzed, balanced, budgeted, calculated, contracted, forecast, marketed, planned, projected, recommended
Clerical: revised, collected, catalogued, classified, compiled clarified, indexed, organized, prepared, processed, simplified, systemized
Sales: consolidated, distributed, generated, increased, marketed, obtained, promoted, recruited, stimulated
Organizational: approved, accelerated, added, arranged, broadened, catalogued, centralized, changed, classified, collected, compiled, completed, controlled, defined, dispatched, executed, expanded, gained, gathered, generated, implemented, inspected, launched, monitored, operated, organized, prepared, processed, purchased, recorded, reduced, reinforced, retrieved, screened, selected, simplified, sold, specified, steered, structured, systemized, tabulated, unified, updated, utilized, validated, verified