1. Presentation 5
Advice

2. TITLE PAGE Include in the title page your: Team name
Team members and Student Numbers
TITLE PAGE

3. Part 1 – Selection of Products
Examples of poor products: Mobile Phones – 5 worst mobile phones Keyboards – best and worst keyboards Software – Ten Most Hated Programs of all times
Part 1 – Selection of Products

4. You should:
Describe the product you are presenting (including a picture)
Explain why this product is of poor quality
Provide an alternative product that is of high quality
Slides: 1,2,3

5. Part 2 – Approaches to improving product quality
5 ways to improve quality
Kyocera approach to quality improvement
Kyocera is a Japanese electronics and ceramics company
5 steps to improve quality
Part 2 – Approaches to improving product quality

6. You should:
Outline three (3) approaches to improving quality in two (2) slides for each approach
Each approach should include a description of how it will improve quality (first slide) and the resources needed (second slide)
Slides 4,5,6,7,8,9

7. Part 3 – Quality Measurements
What is Quality?
Product Quality Measures
Measuring Quality Service
Part 3 – Quality Measurements

8. You should:
Describe three (3) ways you will measure improvements to product quality once you have implemented your improvement suggestions (1 slide)
For each quality measurement that you identified, describe the resources required to implement them (1 slide).
Slides 10,11,12,13,14,15

9. 4 - Risks Risks to improving product design can include:
Costs
Time (e.g., production time extended)
HR (more personnel required, perhaps with specialized skills)
Customer Dissatisfaction
Software Risks
Data warehouse risk/benefits
4 - Risks

10. You should:
Identify and explain three (3) risks you think will arise from your suggested quality improvements (1 per slide). Where possible, QUANTIFY these risks.
Slides 16,17,18

11. PRESNETATION REQUIREMENTS
Your presentation should be 5 minutes long
Every member of the group MUST present
Use PowerPoint to assist your presentation, not DO your presentation.
DO NOT read from your slides
One member of your group should time the delivery. YOU WILL BE CUT OFF AT 5.5 MINUTES. ANY DELIVERY LESS THAN 4.5 MINUTES WILL NOT MEET THE ASSESSMENT REQUIREMENTS.
PRESNETATION REQUIREMENTS