1. Engagement/District Network Update Stafford and Surrounds

2. County Hospital – Communication around Services
Regular Outreach sessions at County Hospital
3 visits to county hospital to promote Healthwatch and our work around the Sustainability and Transformation Partnership
Engaged with 73 patients and staff during the visits. Signposted 15 patients to other services including PALS, Powher, Alzheimer’s Society.
Children's Accident and Emergency Services
Midwifery Led maternity unit
Minor Injuries

3. Carers Support and Access to Services
Increase in demand in carers support across Staffordshire
Eg. Katharine House Hospice
Day Services. Carer of a patient with Cancer Care requirements awaiting 3 months for a carers assessment.
Requests for carers assessment and advised to be undertaken over the phone
Dementia Support for Carers
Carers of family members – Mental Health

4.   Carers Support and Access to Services Support Staffordshire Voluntary Sector Forum – Carers Hub Workshop Feedback from members Healthwatch Intelligence Escalation – Staffordshire County Council

5. Partnership Working
Stafford and Surrounds Clinical Commissioning Group –
District Patient Participation Group
Sharing intelligence
Thematic areas – Hospital Services, Patient Discharge, Mental Health, Dementia
Patient Stories
Escalation to Patient Council and Scrutiny Committee

6. Healthwatch Awareness Campaign
Stafford Town Centre
Stone Town Centre
Stafford County Show
Health and Wellbeing Centre
1st Signal Regiment
Last Quarter 
757 patients & public members directly engaged.
21 new members signed up
5 new Healthwatch Community Champions
37 people directed to additional health and social care services

7. Community Outreach Officer – Cannock Stafford and South Staffordshire
Outreach Details
Paul Higgitt
Community Outreach Officer – Cannock Stafford and South Staffordshire