1. 6/3/2014 BMC Remedy Software License Management Example Manuel Linares

2. © Copyright 6/3/2014 BMC Software, Inc 2 © Copyright 6/3/2014 BMC Software, Inc. 2 How many are deployed in your Data Center? The objective of this presentation is to show how with BMC Remedy Asset management you can manage the software licenses deploy in a Data Center. To demonstrate it, in this presentation we will use an example base on the product BMC Patrol (BMC Performance Manager).

3. © Copyright 6/3/2014 BMC Software, Inc 3 © Copyright 6/3/2014 BMC Software, Inc. 3 How do you know the number of BMC Patrol licenses are deployed? BMC Patrol is licensed by number of CPUs. BMC Patrol product will be installed in a Server that it will have several CPUs. Them we will have BMC Atrium CMDB relationship: - BMC Patrol product = BMC_PRODUCT - This Product will be installed in a Server = BMC_ComputerSystem - This Server will have several CPUs = BMC_PROCESSOR Example: - Server A with BMC Patrol installed and 2 CPUs - Server B with BMC Patrol installed and 1 CPU Total of BMC Patrol licenses deployed = 3

4. © Copyright 6/3/2014 BMC Software, Inc 4 © Copyright 6/3/2014 BMC Software, Inc. 4 Creating this Example – Product Catalog This type of product requires Contract

5. © Copyright 6/3/2014 BMC Software, Inc 5 © Copyright 6/3/2014 BMC Software, Inc. 5 Creating this Example – Server A BMC Patrol related to this server Two CPUs related to this server

6. © Copyright 6/3/2014 BMC Software, Inc 6 © Copyright 6/3/2014 BMC Software, Inc. 6 Creating this Example – Server B BMC Patrol related to this server One CPU related to this server

7. © Copyright 6/3/2014 BMC Software, Inc 7 © Copyright 6/3/2014 BMC Software, Inc. 7 Creating this Example – New License Type Step 1

8. © Copyright 6/3/2014 BMC Software, Inc 8 © Copyright 6/3/2014 BMC Software, Inc. 8 Creating this Example – New License Type Step 2 All Computer System with the BMC Patrol Product related will be connected to this type of license

9. © Copyright 6/3/2014 BMC Software, Inc 9 © Copyright 6/3/2014 BMC Software, Inc. 9 Creating this Example – New License Type Step 3 1. How many licenses have you purchased? This question will be answered by the user when he is creating the certificate. 2. How many licenses have been consumed? This question will be answered by our system after run the manage license job 3 and 4 questions will be used to create alert when the compliance is near of the risk

10. © Copyright 6/3/2014 BMC Software, Inc 10 © Copyright 6/3/2014 BMC Software, Inc. 10 Creating this Example – New License Type Step 4 Compliance Actions will be used to account the number of licenses that is has been consumed Get all BMC Patrol Product Related with a Computer System and related it with a certificate Get all Unique CPU Related with the Computer System that has BMC Patrol product Update a Temp form with the information that we have gotten Count the number of the entries in the temp form that match with our certificate id, job, etc.. Calculate To know if the number of the licenses deployed are in the first breach level To know if the number of the licenses deployed are in the second breach level Check the compliance Update the compliance of our certificate

11. © Copyright 6/3/2014 BMC Software, Inc 11 © Copyright 6/3/2014 BMC Software, Inc. 11 Creating this Example – License Contract

12. © Copyright 6/3/2014 BMC Software, Inc 12 © Copyright 6/3/2014 BMC Software, Inc. 12 Creating this Example – New Certificate General Information Select the product in your Product Dictionary Questions about compliance

13. © Copyright 6/3/2014 BMC Software, Inc 13 © Copyright 6/3/2014 BMC Software, Inc. 13 Creating this Example – License Job Job for Patrol

14. © Copyright 6/3/2014 BMC Software, Inc 14 © Copyright 6/3/2014 BMC Software, Inc. 14 Result of this Example – Certificate after run the job Two BMC_PRODUCT Related, this is the Patrol related with Server A and Server B Compliance results: 3 licenses consumed. Because it has 2 CPUs in Server A and one CPU in Server B