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DEVELOPING NATIONAL STRATEGIES FOR FINANCIAL EDUCATION: OECD/INFE HIGH LEVEL PRINCIPLES ______________________________________________ OECD/WB/RBI CONFERENCE ON FINANCIAL EDUCATION THE RUSSIA/WORLD BANK/OECD FINANCIAL LITERACY AND EDUCATION TRUST FUND, 4-5 MARCH 2013, NEW DELHI Flore-Anne Messy Senior Policy Expert Executive Secretary of the International Network on Financial Education OECD Financial Affairs Division
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OUTLINE 1 Global context : Importance of financial education and OECD/INFE contribution 2 Rationale, definition and international framework for National Strategies on Financial Literacy 3 OECD/INFE high level principles : International experiences 4 Guidance for the implementation phase
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Increasing transfer of risks to individuals
1. Empowering financial consumers : a necessity in an evolving societal & financial context A riskier, broader, complex and innovative financial landscape Limits of financial consumer protection and regulation Low level of financial literacy Asymmetry of information, knowledge and power Lack of trust in financial markets and providers Fraud, abuses & misselling of products Financial and social exclusion/ inadequate protection Costs for governments, consumers and the industry A caveat emptor financial retail market : related negative spill over effects Increasing transfer of risks to individuals More consumers have access or should have access to financial services More complex sophisticated financial landscape Prudential regulation and protection is not enough Healthy competition amongst financial providers Suitable financial innovation : providing incentives for their development and increasing use of relevant ones Robust and growing financial markets Financial inclusion : a demand-side complement to measures aimed at improving financial access Effectiveness of financial market conduct or consumer protection regulation Reduced welfare and corporate benefits and solidarities Growing variety and frequency of risks More and new consumers have access to financial services More and diverse providers More products; more complex products New technologies and related risks Gaps in FCP : Disclosure : more is less : too complex disclosure which is not tested Redress mechanism not always efficient Lack of harmonisation of the financial sector : regulatory arbitrage Negative consequences especially for vulnerable groups.
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Low level of financial literacy/capability (OECD/INFE 2012 survey and national surveys)
Attitude : confidence/trust, awareness and care Only 10% of respondents provided correct answers to a series of very simple financial knowledge questions (source US 2009 survey) At the same time, 37% self-assessed their financial knowledge as very high Knowledge of financial concepts and understanding of products A majority has difficulties in planning ahead and for retirement Households’ overindebtedness is increasing in most countries Skills and long–term planning young and elderly people, women, low income groups are more vulnerable Groups at risks
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Financial consumer empowerment trilogy : Global recognition
Financial Education Financial Consumer Protection Financial Inclusion OECD/INFE High-Level Principles on National Strategies for Financial Education G20 (2011) High-Level Principles on Financial Consumer Protection developed by the OECD G20 (2010) Principles for Innovative Financial Inclusion
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Financial Education (FE) : A Capacity building process
“by which financial consumers/investors improve their understanding of financial products and concepts; and through information, instruction and/or objective advice develop the skills and confidence to become more aware of financial risks and opportunities to make informed choices, to know where to go for help, and take other effective actions to improve their financial well-being”. Outcome: improved financial literacy/capability OECD 2005 definition
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OECD/INFE contribution to Financial Education
Work started in 2002! serviced by 2 OECD Committees Three areas of work 1- Data collection, analytical work & research 2- Policy instruments & implementation methodology 3- Global and regional policy dialogue & co-operation 7 set of policy instruments and a body of research International Network on Financial Education countries, 260 public institutions International Gateway for financial education
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Projects developed thanks to the Russian Trust Fund
OECD/International Network on Financial Education (INFE) Priority areas of work Data and methodologies Measurement of financial literacy Adult (14 countries) Young population PISA (18 countries) Evaluation of programmes Key projects National strategies Youth & School Financial inclusion Women Selected issues Credit Saving & investment Pensions & Insurance Behavioral economics Social marketing and communication strategies Projects developed thanks to the Russian Trust Fund
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2. National Strategy for Financial Education (NS) Definition
No one size fits all model! NS =A nationally coordinated approach to financial education that consists of an adapted framework or programme which : Recognises the importance of financial education and defines its meaning and scope at national level in function of identified national needs and gaps Involves the cooperation of different stakeholders as well as the identification of a national leader or coordinating body/council Establishes a roadmap to achieve specific and predetermined objectives within a set period of time; and, Provides guidance to be applied by individual programmes in order to efficiently and appropriately contribute to the strategy”
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2. National strategies for financial education Relevance
Articulated and tailored approach Avoid duplication of resources Identify relevant stakeholders Reinforce co-operation and trust Identify and promote efficient practices Promote financial literacy as a life skill Identify and address policy or particular groups needs
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3. Selected findings of OECD/INFE survey : NS status
3/4 of respondents India, Indonesia, Singapore, Japan, Malaysia, Australia, New Zealand, Hong Kong, Thailand (in the pipeline) Around 40 countries have launched a NS process Financial inclusion (and cash money transfer) and/or Consumer protection measures/approaches Often integrated in a wider approach for financially empowered individuals Implemented : Australia, Brazil, Czech Republic, Ghana, India, Ireland, Malaysia, Netherlands, Portugal, Slovenia, Spain, United Kingdom, United States Designed : Canada, Colombia, Estonia, Indonesia, Kenya, Latvia, Lebanon, Malawi, Mexico, Peru, Pland, Romania, Serbia, South Africa, Sweden, Tanzania, Turkey, Uganda, Zambia Russia, Thailand
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National Strategy for Financial Education Framework
Role of stakeholers Governance and Roadmap and main priorities Implementation directions and evaluation Preparatory and diagnosis phase
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The foundation : preparatory step or diagnosis phase
Mapping of existing resources and stakeholders Avoid duplication of resources Identify successful practices Baseline survey of the level of financial literacy Target groups/ needs and gaps Main policy issues Consultation process amongst key stakeholders Start elaborating coordination mechanisms Build trust and consensus National awareness and communication Raise awareness Attract relevant stakeholders Baseline surveys in Korea, malaysia , Japan, ( using OECD tool) singapore, Australia , NZ ( 2 already developed)
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Benefits of the preparatory phase
Next steps of the NS : Governance and role of stakeholder Roadmap and key priorities implementation Initiated coordination Increased trust amongst stakeholder Agreement on joint priorities based on evidence!
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Coordination mechanisms
1st Building pillar :Governance mechanisms and role of main stakeholders An already existing institution (often the Central bank/Ministry of finance) A coordinating body/council involving various public stakeholders and operating arrangements A new body with a dedicated mandate (UK, New Zealand) A person (Canada) Clear leadership (mandate on financial education) Flexible and evolving overtime Defining stakeholders’ roles and responsibilities Coordination mechanisms
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1st Building pillar (cont.) : the Role of main stakeholders
Public authorities Lead and establish the framework Set main priorities Design quality standards Private players social responsibility ≠ conflict of interest Self regulatory bodies & PPP Key civil stakeholders Media; NGOs; trade unions, employers, consumer associations International network &co-operation
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2nd Building pillar: Tailored roadmap
Measurable (need for a regular assessment!) and realistic Consistent policy priorities (e.g. improve saving, reduce debt, increase financial inclusion) Target : youth (school), women, elderly, vulnerable Common objectives and priorities Ideally dedicated and sustainable budget at least per project Mixed public–private resources Resources
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3rd Building pillar – implementation : Flexible directions
Define quality standards for providers Grant awards or certify programmes’ quality Support evaluation of programmes Delivery methods and evaluation Changing behaviors requires a balanced combination of regulation and quality education
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Flore-anne.messy@oecd.org www.financial-education.org
THANK YOU!
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