2. REVIEW: WHAT IS ENGAGEMENT? Engagement is the process of leading people by enabling them to want to do whatever is necessary to ensure the continuous high performance and success of the organization. Scarlett Surveys International

3. STEPS OF THE PERFORMANCE MANAGEMENT PROCESS:

4. 1.Connect performance management with position descriptions 2.Treat performance management like a daily, not annual, responsibility 3.Engage employees in the process 4.Help employees understand their connection to the bigger picture 5.Provide honest and constructive feedback to employees Bottom Line…NO SURPRISES!! PRINCIPLES FOR SUCCESS:

5. Inconsistent evaluation criteria and rewards … Leads to mistrust, low productivity, and higher attrition. Morale will suffer and good employees will leave (mentally and/or physically). Lack of documentation and accountability will negatively affect employee engagement. CONSEQUENCES OF A POORLY STRUCTURED PROCESS: