1. Five Star Event Planning System
“ Five-Star Service for
a Three-Star Price”

2. Owners of Five-Star Events
Project Sponsors
Benjamin Rawls
&
Heather Rawls
Owners of Five-Star Events

3. Business Needs
This project has been initiated to reach new customers and to support the event planning staff using a web-enabled support application.

4. Business Requirements
Search through facilities and select based on availability, rates, and services
Identify other services that may be required for their event

5. Business Requirements (cont’d)
Place a reservation for services available on their selected dates and times
Receive confirmation for all reservations of facilities and services
Contact planning staff for any special needs

6. Business Value $300,000 in sales from new customers
$40,000 in service fees from facilities and vendors
$25,000 savings in losses due to customer dissatisfaction

7. Special Issues or Constraints
The system should be in place before the busy summer season
The interface needs to be a secured environment to protect our assets and customer information

8. Any Questions???