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Five Star Event Planning System
“ Five-Star Service for a Three-Star Price”
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Owners of Five-Star Events
Project Sponsors Benjamin Rawls & Heather Rawls Owners of Five-Star Events
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Business Needs This project has been initiated to reach new customers and to support the event planning staff using a web-enabled support application.
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Business Requirements
Search through facilities and select based on availability, rates, and services Identify other services that may be required for their event
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Business Requirements (cont’d)
Place a reservation for services available on their selected dates and times Receive confirmation for all reservations of facilities and services Contact planning staff for any special needs
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Business Value $300,000 in sales from new customers
$40,000 in service fees from facilities and vendors $25,000 savings in losses due to customer dissatisfaction
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Special Issues or Constraints
The system should be in place before the busy summer season The interface needs to be a secured environment to protect our assets and customer information
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Any Questions???
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