1. 0 Stefan Pölt, FRA IN/P Great Truths about Revenue Management Systems brought to us by various cartoonists

2. 1 Stefan Pölt, FRA IN/P Nothing can stop automation

3. 2 Stefan Pölt, FRA IN/P Dont set too ambitious deadlines Deadline is deadline !

4. 3 Stefan Pölt, FRA IN/P Always listen to the market

5. 4 Stefan Pölt, FRA IN/P Users dont like bugs Access denied O.k., and now youll do exactly what Im telling you !

6. 5 Stefan Pölt, FRA IN/P Simulation expertice helps

7. 6 Stefan Pölt, FRA IN/P Not every presentation is successful

8. 7 Stefan Pölt, FRA IN/P What suits one customer might not suit the next

9. 8 Stefan Pölt, FRA IN/P Look for efficient solutions

10. 9 Stefan Pölt, FRA IN/P Support!different situations by specific tools

11. 10 Stefan Pölt, FRA IN/P On-line help can be useful

12. 11 Stefan Pölt, FRA IN/P Forecasting and optimization are complex Come on! It cant go wrong every time...

13. 12 Stefan Pölt, FRA IN/P Select significant attributes for your forecaster Which one Is mine?

14. 13 Stefan Pölt, FRA IN/P Maths is not everything

15. 14 Stefan Pölt, FRA IN/P Use check-lists for testing ears neck feet