1. Transforming Wisconsin’s Workforce System
Department of Workforce Development
12/24/2018

2. The current job center system
In 1984 DWD, with the assistance of one-time federal demonstration funding, issued grants to local communities to develop the one-stop system, supporting multiple employment related programs in one location
Today, the system includes 38 comprehensive and approximately 40 satellite job centers, serving both job seekers and employers
12/24/2018

3. Current job seeker services:
At the Job Center
Job Center Resource Room – staff assistance with on-site job seeking information, information on support programs such as child care, Food Share, and training programs, 725 staff assisted job referrals per month
Employment workshops – resume writing, interview techniques, older workers
Skill assessments – on an as needed or requested basis
Access to adult basic education and employment training on-site
Referral to training providers – tech colleges, private and other
Through the Internet
Self-Service Internet access anywhere (from home or any location) for labor maret information, job listings
JobNet – approx 15,000 job listings per month, plus education & training links
Job search assistance – approx18,000 computer users, 20, ,000 self initiated job referrals per month
WORKNet
12/24/2018

4. Current employer services:
At the Job Center
Assistance with employee recruitment, application screening, and job fairs
Specialized job seeker assessment
Dislocated worker assistance at employer site or job center
Labor law clinics and on-site employer events such as business forums
Through the Internet
Listings of employer job openings through JobNet Business
WORKNet and other resources
Labor Law Information at locations throughout the state
12/24/2018

5. The challenge today
Since the job center system was created in 1984, much has dramatically changed –
Technology – cell phones, Internet, job boards
Globalization – foreign competition for jobs has increased
Specialized skill demand – jobs require more technical education for skills
Labor and skills shortages in certain industries – welding, health care, manufacturing, technology, skilled trades, etc.
Aging workforce – boomers approaching retirement
Federal employment and training resources have been cut 56% over twenty years and they continue to decline
Our workforce system must focus on skills identification and matching to meet the demands of the 21st century
The challenges of today require us to look at new strategies and methods to deliver services
12/24/2018

6. DWD’s Vision :
Transform the workforce system to meet the needs of employers, employees and job seekers to prepare workers for tomorrow’s economy.
How will Wisconsin modify its current delivery system to meet this vision?
12/24/2018

7. Enhanced services to employers may include:
Regional Business Services Teams aligned with the 7 GROW regions rather than 38 job centers; regional teams will provide a regional approach to local workforce issues, and expertise for an entire region, aligning with economic development efforts and programs
Employee retention services to assist employers in keeping workers through case management retention services after initial placement
Regional Account Reps established to ensure simplified access to full range of workforce services including recruitment, placement, training, and economic development
Expanded Virtual Services to potentially include
Linkages to training education agencies and economic development resources through labor law information and tutorials on-line
Using new skill assessment tools through the Internet (or on-site), candidates will be more fully screened and their skills will be identified to match the job before referral to employer
On-line job applications
A Single Point of Contact at regional level may be set up to find answers to employment needs
12/24/2018

8. Job seeker enhancements will include:
Bring services directly to customers wherever they are
Provide consistency in service delivery statewide
Expand access to services 24x7 by using technology from outside the walls of the job center
Career counseling over the phone or Internet
Self service skill-screening tools accessed by the Internet
Delivery of workshops for job seekers over the Internet or through pod casts or other electronic media
Access to career pathways to skilled employment
Enrollment in training clusters, or modules, that secure entry level employment, and offer opportunities to continue education towards higher wage positions within a specific industry
12/24/2018