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A Deep Dive to EmpFinesseTM Tracks
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Construct
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Component Deep Dive Experience Nudge
With the consumerization of enterprise, Experience is the most important factor to transform organizational ecosystem. Automation, in-built System Intelligence, Digitalization are key factors for enhanced experience. EmpFinesse offers such next generation enterprise experience through Work Partnership, Avatar Simulation, Wisdom ecosystem modernization, Smart Learning, Intelligent Information Distribution etc. Nudge Work Partnership Workforce-Machine Partnership to execute various actions in the enterprise as assistant, advisor or actor through guided automation Assistant level Partnership [Regular Task Automation, Occasional Task Automation e.g. Onboarding] Advisor Level Partnership [FAQ, Notification, Recommendation, Proactive Suggestion e.g. Popup Help Desk] Actor Level Partnership [Predictive Problem Management] Enterprise Avatar Digital Simulation of any enterprise objects to take actions and decisions towards planning, designing and troubleshooting Digital Modelling [Model Formation, Model Validation, Behaviour Mapping] Digital Threading [Transaction Placeholder Management, Digital Fabric or Sensor Tagging, Cognitive Sensing, Data & Information Flow, Transaction Logging] Digital Analysis [Impact Measurement, Analysis Charts, Traceability, Recurrence Measurement, System Recommendations, Manual Recommendations, Reports]
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Component Deep Dive Experience Galatea
With the consumerization of enterprise, Experience is the most important factor to transform organizational ecosystem. Automation, in-built System Intelligence, Digitalization are key factors for enhanced experience. EmpFinesse offers such next generation enterprise experience through Work Partnership, Avatar Simulation, Wisdom ecosystem modernization, Smart Learning, Intelligent Information Distribution etc. Galatea Smart Learning Transformational Learning Mechanisms to make enterprise learning ecosystem more effective in skill development & adoption Atomic Learning [Interactive Media, Post Learn Task Simulator and Quizzer, Tips Publisher, Add-On Designer] Immersive Learning [Mixed Reality Designer and Simulator] Digital Café [SME Connect, Direct Learning, Advanced Messengers, On-Sport Rewards, Champion cross-pollination, Technological Socialization, Unlocking Skill or Wisdom spare parts] Wisdom Modernization Modernization of Enterprise Wisdom Management with greater focus on Tacit Wisdom, Analytics guided Wisdom and fostering of Innovation within enterprise Enterprise Wisdom Management Strategy Wisdom Accelerators [Tacit Codifier, Wisdom Model Creator, Idea Jam, Actionable Insights, Genius Bar, Voluntary App, Treasure Hunt, Lexicon] Smart Information Services Factory Model for Content and Information Processing handling information management, orchestration and movements Content Disposition Framework Idea Crowdsourcing Information Summarization Content Movement to Cloud Workforce Empowerment Toolset [Influence Meter, Consensus driven Decision, Enterprise Flipboard]
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Component Deep Dive Synergy Sympatico
Improvement in Workforce Synergy is directly proportional with Enterprise Productivity. Increasing the effectiveness of professional networking, making the business processes smarter and engaging devices & sensors to make the environment more intelligent are few steps to improve the synergy. Sympatico Enterprise Networking Multi-variant Networking like human-human, human-device, device-device, human-content, device-infrastructure etc. to improve overall productivity Collaboration & Social [Strategic and Operational] Culture of Community [COE, COP, COI etc.] and Community Championship Digital Mesh [People-People, People-Device, Device-Device, People-Enterprise, Device-Enterprise, Sensor-Enterprise] Collective Content - Crowdsourcing of Information and Ideas and Voice of Employee Networking Utilities [Social Networking Analyzer, Professional Mapper, Workforce Networking App, AI driven feedback collection, Virtual Collaboration Hub, Gamification Enablers, Enterprise Flipboard, Academy Hub, Well Being Tools, Workforce Emotion / Influence / Sentiment tracking, Survey Fatigue Monitor etc.] Intelligent Business System Injection of Machine Intelligence in enterprise business systems and processes to improve precision and accuracy of all actions Smart Enterprise Framework and COE as a Service Intelligent Reusable Business Utilities [Neural Prediction Service, Biometric Security Interface, Immersive Reality Interface, Dynamic Recipe Provider, Rule Engine] Enterprise Things Application of Hard and Soft Sensors across enterprise to utilize data feed towards better preparedness & resolutions for incidents Things Tracking [Machine, Device, Sensor, Soft Things] Things Parameter Management [Location, Photo, Temperature, Touch, Light, Machine Data] Things Measurement [Identity, Presence, Context, Relationship, Activity, Big Data]
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Component Deep Dive Fundamentals
Fundamentals include some critical functions and features which are inevitable part of transforming Digital Enterprise. Next Generation Search, Contextualization and Syndication of contents, Real time Intelligence and Predictive Insights are some of those critical elements. Smart Find-ability Cognitive Search Search Optimization Multi-Channel, Multi-Source, Multi-Destination Search Big Data and Sentiment Guided Search Real time Personalization on Search Result Next Generation Search Utilities [Custom Crawler, Cross Domain Cluster, Geo-Location integration, Non-Textual search, Encrypted search] Real Time Intelligence Dynamic Brain creation and Brain Management Computer Vision and Object Matching Neural Predictive Modelling AI driven Trending and ML guided Projection Behaviour and Usage Trend Tracking Emotion Tracking Factory Resources Persona Factory Context Factory Brain Factory Recipe Factory Connection & Syndication Cross boundary Orchestration Cross domain and Cross platform Recipes Recipe and Cartridge Pool Micro-Recipe Management & Utilization Insights & Prediction Semantic Analytics Service Integration Big Data Service Integration Interaction Analytics [Social Norming, Top Influence Tracking, High Value Grouping]
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Component Deep Dive Core Platform
Core Platform is the heart EmpFinesse platform which hosts a scalable, flexible and portable ecosystem of conversation, brain and integration. This tier of the platform enables the technology agnostic nature of platform accepting any brain type, conversation agent type, supported channels, interaction modes, integration agent type etc. Brain Ecosystem Any Brain Platform Multi-Brain Architecture Master-Slave Model Service Bus driven Model Parallel Async Model 3-Step Brain Design Use case to Tech Base Map App wise Use case distribution within Tech Base Intent - Entity - Key Phrase etc. design within App Independent Score Engine Rule based Score Controller Brain Types – Query, Search, Action, Push and Dialog Various functional features – Feedback, Learn and Relearn, Personalization, Data Classification etc. Various non-functional features – Caching, Security, Audit & Monitoring etc. Admin UX for Power Users to manage and provision from web UI Conversation Ecosystem Any BOT Platform Multi-BOT Architecture Multi-Channel – Web, S4B, Slack, Skype, FB Messenger, Cortana, MS Teams Multi-Lingual – Auto-detected and Resource based Multi-Interaction mode – Textual, Voice Custom Branding Integration Ecosystem Any Orchestration Platform Recipe Formation – Static and Dynamic Cartridges – Connections, Actions, Sequence Intent to Recipe Mapping Custom Adapter using Web Hooks Backend integration though API Gateway
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