1. Unifying Culture and Customer Service to be the BEST School District in the Universe!

2. WHY NOT?

3. Start at the Top!
Use Positively Forsyth to unify the district with the goal for the staff to reconnect who they are with what they do
Recognize that many schools/departments and staff model and demonstrate positive culture and customer service, but it is not consistent or unified as one
Being positive is a small thing
that costs nothing, but has a huge
impact

4. Core Values Actions Attitudes Affiliations
Forsyth County Schools is a family that values our rich history by being committed investors in our future. We intentionally model our:
Actions
We listen, affirm, respond, and adapt.
Attitudes
We are approachable, sincere, encouraging, and flexible.
Affiliations
We promote team work through
personal connections, shared
responsibility, genuine feedback,
and continuous growth.

5. Putting Our Values Into Practice
Use a common language
Schools/departments must have a common vision/mission on how to proceed that is unique to their community and its culture but fits within the district’s Positively Forsyth expectations.
Customer Service Guidelines s
Face-to-Face
Phone

6. Communicate, Train, Evaluate and Recognize
Embed Positively Forsyth into culture so it withstands time and change, something that naturally happens.
Opportunities Include:
Induct new and existing staff into Positively Forsyth philosophy
Include in Strategic Plan, GAPSS, Climate
Surveys, School Improvement Plans and
Department Action Plans
Recognize existing success, and
enhance employee and peer-to-peer
recognition

7. Unifying Culture and Customer Service to be the BEST School District in the Universe!