1. 2014 NFPA ANNUAL CONVENTION OCTOBER 9-12, 2014 DALLAS, TEXAS
Strategic Planning Committee Presentation

2. Special Thanks SPC Members Joyce S. Kent, RP (Region I)
Barbara H. Peppersack (Region II)
Beth Hill (Region III)
Becky Kerstetter, OSBA Certified Paralegal (Region III)
Babette Pace, Pa.CP. (Region IV)
Linda Lammendola, Pa.C.P. (Region IV)
Michele A. Shipley, RP (Region IV)
Lisa Voorvaart (Region V)
Lori Wagner, RP (Chair)
Tracey Young, RP (Board Advisor)
Dana Murphy-Love, CAE (Management Company)

3. The Strategic Plan A work in progress
Requiring commitment, review and evaluation by NFPA’s
Board
Delegates
Members

4. Mission Statement
The National Federation of Paralegal Associations, Inc. promotes a global presence for the paralegal profession and leadership in the legal community.

5. To advance the paralegal profession
Core Purpose
To advance the paralegal profession

6. Core Values Responsive to member needs:
Committed to honesty and integrity
Supports unity within the profession
Provides visionary leadership
Open to the exchange of ideas
Practices transparency
Embraces diversity
Dedicated to lifelong learning
Committed to our Code of Ethics

7. Goals - Excellence
Achieve individual excellence in the paralegal profession and continue to have NFPA as the “Leader of the Paralegal Profession®”

8. Goals - Communication Accomplishments – 2013
The organization is more transparent through the free flow of information between NFPA leadership, local association leadership and the membership
Accomplishments – 2013
Creation of News You Can Use
National Paralegal Reporter® articles
Member feedback through interactive discussions facilitated by Region Directors
Updated website with easier access and more user friendly

9. Achieve a larger, more inclusive membership
Goals - Membership
Achieve a larger, more inclusive membership
Accomplishments – 2013
Obtained a new member association
Increased access to technological resources
Explored opportunities to reach individual members
Increased communications with members

10. Other Accomplishments
Resources for member associations related to development of a Strategic Plan
Successful regional meetings (kudos to the RDs!)
Successful Annual Convention
Joint Conference
Commitment to pro bono work

11. How We Got Here Member survey 5-year review and evaluation
Annual Planning session – NFPA Spring Board Meeting devoted to discussion of Strategic Plan
Status Reports at each NFPA Board Meeting
SPC Committee held conference calls in 2013

12. 2013 NFPA Membership Survey: the Results Are in!
54% decrease of respondents to 2013 NFPA Membership Survey (201 respondents – some did not respond to all questions)
70% of respondents provided ideas of what NFPA did well in 2013
70% of respondents provided opinions of what the top priority should be in 2014

13. Next Steps Commit – it is everyone’s job to maintain
Board
Coordinators
Delegates
Members
Annual planning session – priority for NFPA stakeholders
Regular review and updates – absolutely necessary!

14. NFPA Membership Survey
What did NFPA do well in 2013 (Question #1)?
News You Can Use
CLE Opportunities
National Paralegal Reporter®
Joint Conference and Annual Convention

15. NFPA Membership Survey
What Could NFPA have done better in 2013? (Question #2)
Finances – management of funds and cutting costs
CLE – offer more of a variety on topics other than litigation
Board Transparency – communicate sooner; more forthcoming about changes and decisions
Reporter - operate to break even; provide more information
PACE/PCC – need to ensure these exams are updated
Communication – want to see more

16. NFPA Membership Survey
Do you find the communication from NFPA beneficial? (Question #3)
53% stated they would like to see more communication from NFPA
34% stated they are happy with communications as they stand.

17. NFPA Membership Survey
What should NFPA’s top priorities be in ? (Question #4)
Become financially sound
Update PCC, PACE exams
More variety of seminars
Continued NFPA Board transparency with membership

18. NFPA Membership Survey
Did NFPA provide the resources you need from a professional organization in 2014? (Question #5)
80% Yes
20% No

19. NFPA Membership Survey
Did you find the “News You Can Use” helpful? (Question #8)
An overwhelming majority said “yes” it was helpful.
A few would like to see it contain more news

20. NFPA Membership Survey
Do you like the frequency of the News You Can Use or would you prefer a different time frame? (Question #9)
85% Yes
15% Once a Month

21. NFPA Membership Survey
Do you feel you are getting the information needed from NFPA? If not, what additional information would you like to receive? (Survey Question #10)
80% Yes
20% No
More links to resources
Tools for leadership
Sections for practice areas on the website
Transparency from the board

22. NFPA Membership Survey
Have you attended an NFPA webinar? (Question #11)
20% Yes
80% No
If you have attended an NFPA webinar did you find it helpful?
78% Yes
22% No

23. NFPA Membership Survey
What is the most important NFPA membership benefit to you? (Question #12)
Networking
PACE/PCC Exams
CLE opportunities
The National Paralegal Reporter/e-newsletter
Industry Related News

24. NFPA Membership Survey
If you have used a member benefit, which benefit have you used? (Question #13)
CLE/webinar
MACY discount
Networking
PACE/PCCE

25. NFPA Board 2014 Priorities Based on Survey RESULTS
Membership Growth
Financial stability
PACE/PCC exam updates
Continued Communication

26. THANK YOU!!