1. HOPE STARTS HERE. C2GPS Conference Empowering Customers
August 21, 2015
Fort Worth, Texas
HOPE STARTS HERE.

2. Overview of Agency Services
Established in 1979
Counseling Services
Develop resources to handle immediate crises
Address needs while transitioning out of homelessness
Legal clinic
Rape Crisis & Victim Services
Children and adults heal from sexual abuse, rape & other violent crimes
Adults, children & professionals learn to recognize, respond, and support survivors of violence
Employment Solutions
Women and men find best possible jobs in shortest time
Low skilled women and men become employed, advance on the job, improve wages, & become financially stable
Barriers to successful employment are addressed
HOPE
STARTS
HERE.

3. Belief that our customers are Creative, Resourceful, & Whole!
Employment Solutions
“Turning struggle into success”
Customized service pathways allow customers to choose what best fits their current needs:
Rapid Employment
Job Specific Industry Training
Preparation for Entering the Workforce
Our Success Team:
Belief that our customers are
Creative, Resourceful, & Whole!
HOPE
STARTS
HERE.
YOU
Financial Coach
Employment Coach
Resource Coach

4. COACH- Model of Service
C = Competencies… check to see what the person’s ability is to handle the current situation
HOPE
STARTS
HERE.
O = Outcome… get agreement as to the results the person is looking to achieve- GPS
A = Action… what steps must be taken to achieve the desired outcome
CH = Checking… this step is the follow up or accountability

5. Stability Wheel
HOPE
STARTS
HERE.

6. HOPE STARTS HERE. Terri Rios Celena Fannin womenscentertc.org
Director of Employment Solutions
Celena Fannin
Workforce Services Coordinator
womenscentertc.org
HOPE STARTS HERE.