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Quarterly Wholesale Partner Pack October 2018.

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Presentation on theme: "Quarterly Wholesale Partner Pack October 2018."— Presentation transcript:

1 Quarterly Wholesale Partner Pack October 2018

2 Single User Plans Summary
Summary Domestic rates, international and Rest of World Roaming as per current Red Pricing see Out of bundle charges detailed in Tariff Guide and Self Cert Billing Document. Euro Traveller is not available to Red as inclusive roaming already included in tariff for Europe (zones 1 & 2). World Traveller inclusive to all plans - detailed in Tariff Guide. Bolts on available on current Red products available on new tariffs i.e. data bundles, 08 bundles, international, international text bundles detailed in Tariff Guide. Domestic data bolt-ons will now work in Europe Zone 1 & 2. Take your home minutes, texts and data abroad from Europe (zones 1 & 2) included in all new Red plans. Out of bundle charges for UK data are £5.42 per 250MB for the new plans. Yearly RPI increases on the line rental will apply to these plans as well. Fair usage policy applies to EU roaming calls data and texts

3 Single User Plans Tariff Rules
Tariff Rules Unlimited clause - unlimited minutes and text messages Vodafone Red Executive is intended for SOHO customers only and not as an alternative to Sharer Plans. Vodafone Red is a truly unlimited tariff however our general terms and conditions allow for: Vodafone reserves the right to suspend or terminate connections where it identifies usage which it believes is: (1) Outside normal commercial practice (2) Made via automated means (3) Damages or impairs our network (4) Fraudulent, abusive, illegal or a nuisance If we suspend or terminate connections in line with the above, we reserve the right to fully claw back any commission paid to Partners for that connection. For GlobalTraveller there is a fair usage limit of 15Mb/day for each customer. Max. 20 voice connections per account. Data cannot be shared between the connections. Tariffs are available to new and renewing customers Revenue share is paid as standard Fair usage policy applies to EU roaming calls data and texts

4 UK & EU Data out of Bundle
Single User Plans Bill Cap Eligible Tariffs NEW Tariff Table Tariff name 24m RRP UK & EU** Minutes UK & EU** Texts UK & EU Data 4G Enabled Global Traveller  WiFi Calling UK & EU Data out of Bundle VF Red Executive 250MB £9.17 250 Unlimited 250MB Yes Default £5.42 per 250Mb VF Red Executive 500MB £11.25 500 500MB VF Red Executive 1GB £13.75 1000 1GB VF Red Executive 2GB £15.83 2GB VF Red Executive 4GB £19.58 4GB VF Red Executive 5GB £15.42 5GB VF Red Executive 8GB £24.17 8GB VF Red Executive 10GB £20.83 10GB VF Red Executive 16GB £28.33 16GB VF Red Executive 20GB £30.83 20GB VF Red Executive 40GB £35.00 40GB ** The inclusive EU Calls and Texts made from within EU zones 1 & 2 are to: UK Landlines & Mobiles EU Landlines & Mobiles All other calls and texts are chargeable. Fair usage policy applies to EU roaming calls data and texts

5 Single User Plans Additional services Sold with Executive.
Additional services Sold with Executive. Description Recurring Charge ex VAT Comments VF Extra 1GB mobile internet £5.00 1GB Allowance includes UK & Europe Zones 1 & 2 VF Extra 2GB mobile internet £8.34 2GB Allowance includes UK & Europe Zones 1 & 2 VF Extra 5GB mobile internet £11.43 5GB Allowance includes UK & Europe Zones 1 & 2 VF Extra 10GB mobile internet £14.51 10GB Allowance includes UK & Europe Zones 1 & 2 VF Extra 15GB mobile internet £16.67 15GB Allowance includes UK & Europe Zones 1 & 2 VF Vodafone International £4.17 Reduces Call Rates from the UK to international numbers VF 300 mins to & 0870 £2.08 Free calls to 0800, 0845 & NGSC groups included in the bundle are SC002, SC003, SC004, SC005, SC006, SC007, SC008, SC009, SC010, SC011, SC012, SC013, SC014 VF 100 international text msgs Text international numbers from the UK VF 100 MMS MMS Messages VF BES10 Silver £3.00 See detail reference BES10 Silver, was BES10 Corporate VF BES10 Gold £9.00 See detail reference BES10 Gold, was BES10 Regulated Vodafone Call Abroad 75 Int Min Monthly international Bundle gives 75 Minutes Vodafone Call Abroad 125 Int Min £12.50 Monthly international Bundle gives 125 Minutes Vodafone Call Abroad 200 Int Min Monthly international Bundle gives 200 Minutes Vodafone GlobalTraveller £0.00 Refer to more details about GlobalTraveller BES add-on for RED plans £15.00 Used on 3G Blackberry devices, can be added with 4G plan but customer needs to be aware they won't get 4G Fair usage policy applies to EU roaming calls data and texts

6 Single User Plans Call Charges Standard UK call charges
Call Charges Standard UK call charges Cost per minute (1 minute minimum call charge) Calls to any Vodafone UK mobile, standard UK landline (starting 01, 02 or 03) and UK voic 45.84p per minute Calls to any Channel Islands and Isle of Man mobile and landline (starting 01481, 01534, 01624) Calls to other UK mobile networks Video calling to any Vodafone UK mobile Video calling to other UK mobile networks 46.8p per minute Video calling to international mobile networks 125p per minute to Europe / 167p per minute to RoW Standard UK text charges Cost per message Standard UK text messages 29.17p per message Standard UK picture messages 45.84p per message Standard UK video message 51.00p per message Text from UK to International (Up to 160 Characters) Fair usage policy applies to EU roaming calls data and texts

7 Single User Plans Call Charges Non-geographic call charges
Call Charges Non-geographic call charges Cost per Call Non-geographic numbers starting 0500 45.84p (exc. VAT) a minute (one-minute minimum call charge) Non-geographic numbers starting 0871, 0872, 0843 or 0844 Access charge of 45.84p a minute plus a service charge* (one-minute minimum call charge) Charity numbers Free Radio-paging services (starting 076) 45.84p (exc. VAT) a call Personal numbering services (starting 070) Call forwarding services (e.g , 07755) 118500, 118212 118118, , Premium Rate call charges Cost per Call Premium rate services (starting 09) Between 62.5p and £1.88 per minute .. Please see the 09 number checker on Vodafone.co.uk for details on which numbers are charged for a call and which are charged by the minute. Please note that there is a one-minute minimum call charge. Voice short codes. These are usually 5-7 numbers long and used for TV or radio shows, competition lines and information services. The service provider will let you know the cost of the call. Free to £2.00 every minute (one-minute call charge) Fair usage policy applies to EU roaming calls data and texts

8 Single User Plans Call Charges
Call Charges International calls (standard rate / per minute) Calls to European countries from the UK charged at 125ppm Calls to USA and Canada from the UK is charged 167ppm Calls to Asia Pacific countries charged 167ppm Calls to any other worldwide destination is charged 167ppm Text messages (per message) Text message sent from the UK to any worldwide destination is charged at 29.17p per text Video calls From 46.8p per minute (1 minute minimum call charge) to any destination outside of the UK Channel Islands and Isle of Man charges Calls to Channel Islands will be charged at 45.84ppm and will not be decremented from any roaming/international or domestic bundles Fair usage policy applies to EU roaming calls data and texts

9 Sending Picture Messages
Single User Plans Call Charges Make a call PPM Call to Euro Zone Call RoW Receive a call PPM Sending Texts Sending Picture Messages Using The Internet Europe Zone 1 45.84p 200p 0.0p 29.17p £5.42 per 250Mb Europe Zone 2 World Zone 1 50p 125p 167p 30p 7p 55p 10p (per Mb) World Zone 2 100p 60p 25p 50p (per Mb) World Zone 3 130p 150p (per Mb) World Zone 4 150p 600p (per Mb) Regulated Europe: Making a call to UK or within euro Zone, sending Texts and using data the usage will be taken from the UK bundle allowance then charged these rates as OOB In Europe Zone’s Vodafone will charge Customer for the call Customer makes in 1 second increments with a 30 second minimum call charge. All calls Customer receive are charged per second. In USA & Canada Vodafone will charge Customer for the call Customer makes and receives in 1 minute increments with a 1 minute minimum call charge. In World Zones Vodafone will charge Customer for the call Customer makes in 1 minute increments with a 1 minute minimum call charge. For receiving calls, Vodafone will charge Customer in increments (depending on Customer’s price plan) with a minimum call charge. Premium rate and satellite calls are excluded and additional charges (including network handling fees) may apply. If Vodafone is charged an admin fee from a foreign network operator for Customer to receive a text, Vodafone will pass this charge to Customer. Fair usage policy applies to EU roaming calls data and texts

10 Sending Picture Messages
Mobile Broadband Bill Cap Eligible Tariffs NEW Tariff Table Tariff 24m Line Rental UK & EU Data Out of Bundle Usage Global Traveller VF Mobile Broadband 2GB (4G) £9.17 2GB £5.42 per 250Mb Default VF Mobile Broadband 5GB (4G) £12.50 5GB VF Mobile Broadband 15GB (4G) £16.67 15GB VF Mobile Broadband 30GB (4G) £20.83 30GB VF Mobile Broadband 50GB (4G) £25.00 50GB  Roaming Zones Sending Texts Sending Picture Messages Using The Internet Europe Zone 1 29.17p 45.84p £5.42 per 250Mb Europe Zone 2 World Zone 1 7p 55p 10p (per Mb) World Zone 2 25p 50p (per Mb) World Zone 3 50p 150p (per Mb) World Zone 4 600p (per Mb)

11 Business Advance Tariff
Vodafone Business Advance A smoother, smarter data sharer plan for your business. This Tariff Guide applies to the Vodafone Business Advance price plan. All Charges exclude VAT. Unlimited Text & Minute Single User Pooled Data Plan Positioning Statement Refresh to current Red Sharer model to include integrated roaming, International minutes, non-geographical minutes. Vodafone Business Advance is our most flexible plan ever with 4G built in as standard, as it allows customers to mix and match between 4G devices, with their data pooled across the entire account. They can have 1 to 20, 000 connections on an account meaning it is ideal for large companies and smaller companies who are growing! There are no more complex handset limits either so it’s easy to add new connections and manage your customers’ needs. Oh, and let’s not forget it has unlimited UK calls and SMS – including calls to UK landlines starting 01, 02 and 03.

12 Business Advance Tariff
General Any data allowance or usage increment relates to use of all or part of the specified amount. Charges are correct at time of print. Unless Customer is on a ‘4G Ready' or '4G' plan, upload data speed will be limited to 8Mbps and download data speed will be limited to 10Mbps. Tariff Rules Complete account must take Basic or Extra versions, no mixing. Once Basic or Extra is selected the customers can mix between traveller and non-traveller versions. Data pricing will be £5 per 1GB, Out of bundle charging for group is £12.77 per GB and is charged per GB increments. No 3G options are available. A minimum threshold of 1GB per user will apply to voice data users. Integrated Business Traveller roaming includes EU countries only thus excludes Rest of the World. The current £2.50 daily charge for Euro Zone will be zero rated and the £5 daily charge for World Zone will still be applicable. Unlimited Clause Vodafone Business Advance is a truly unlimited tariff where stated however our general terms and conditions allow for: - Vodafone reserves the right to suspend or terminate connections where it identifies usage which it believes is: (1) Outside normal commercial practice. (2) Made via automated means. (3) Damages or impairs our network. (4) Fraudulent, abusive, illegal or a nuisance. If we suspend or terminate connections in line with the above, we reserve the right to fully claw back any commission paid to the Partner. Commission Information Please contact your Business Development Manager for details. Who to contact for queries Please contact your Business Development Manager.

13 Business Advance Tariff
We are introducing four versions of the core voice element available with different inclusive pooled data bundles and Mobile Broadband option: Vodafone Business Advance Basic – Unlimited calls to UK mobiles and UK landlines (starting 01, 02, and 03) and standard UK text messages made, 2GB BT Open zone Wi-Fi. Starting at £22 per user per month. Vodafone Business Advance Extra – Unlimited calls to UK mobiles and UK landlines (starting 01, 02, 03) and standard UK text messages made, 100 International minutes to Europe, USA & Canada (refer further down guide countries included), 300 Non Geographic 084x and 087x minutes and 5GB BT Open zone Wi-Fi. Starting from £26 per user per month. Vodafone Business Basic MBB – 4GB Shared Data for £20 per user per month with 2GB BT Open zone Wi-Fi. Vodafone Business Extra MBB – 4GB Shared Data for £20 per user per month with 5GB BT Open zone Wi-Fi. Complete account must take Basic or Extra versions, no mixing. Once Basic or Extra is selected the customers can’t mix between traveller and non-traveller versions. Data pricing will be £5 per 1GB for shared data consistent with the Red Sharer pricing which is competitive in the market. No 3G options are available. A minimum threshold of 1GB per user will apply to data users. Out of bundle for the group will be £12.77 per 1GB increments. Integrated Business Advance Traveller roaming bundle includes EU countries only thus excludes Rest of the World. Take your home price plan abroad for £0.00 a day Europe, £5 a day to 58 Destinations World Zone footprint. (Refer further down guide countries included in International Bundle and Business Traveller).

14 Business Advance Tariff
Tariff Table Tariff Name RRP Line Rental Tariff Relation Integrated Shared Data UK & EU Inclusive Calls & Texts * BT Openzone WiFi International Calls Business Traveller 300 Non Geo Minutes to 084 & 087 numbers VF Business Advance Basic BT MBB £20.00 Data Sharer 4GB n/a 2GB Yes VF Business Advance Basic BT Lead £22.00 Parent 0GB Unlimited VF Business Advance Basic BT Child Group Sharer VF Business Advance Extra BT MBB 5GB No VF Business Advance Extra BT Lead £26.00 100 mins VF Business Advance Extra BT Child * Inclusive Calls & Texts: Calls to UK landlines (01,02,03) and UK Mobiles, plus whilst roaming calls back to the UK & Within EU, Texts to UK Mobiles, plus whilst roaming texts back to the UK & Within EU Integrated - Business Advance Traveller Tariff Option Name Monthly RRP Bundle Type What’s Included VF Business Advance Traveller £5.00 Individual Advanced Business Traveller an additional 200 Mins of International Calls

15 What’s Included in the data bundles
Business Advance Tariff Additional Services Tariff Option Name Monthly RRP Bundle Type VF 1GB Group Data Bundle £5.00 Group VF 70GB Group Data Bundle £350.00 VF 2GB Group Data Bundle £10.00 VF 80GB Group Data Bundle £400.00 VF 3GB Group Data Bundle £15.00 VF 90GB Group Data Bundle £450.00 VF 4GB Group Data Bundle £20.00 VF 100GB Group Data Bundle £500.00 VF 5GB Group Data Bundle £25.00 VF 200GB Group Data Bundle £1,000.00 VF 6GB Group Data Bundle £30.00 VF 250GB Group Data Bundle £1,250.00 VF 7GB Group Data Bundle £35.00 VF 300GB Group Data Bundle £1,500.00 VF 8GB Group Data Bundle £40.00 VF 400GB Group Data Bundle £2,000.00 VF 9GB Group Data Bundle £45.00 VF 500GB Group Data Bundle £2,500.00 VF 10GB Group Data Bundle £50.00 VF 600GB Group Data Bundle £3,000.00 VF 20GB Group Data Bundle £100.00 VF 700GB Group Data Bundle £3,500.00 VF 30GB Group Data Bundle £150.00 VF 800GB Group Data Bundle £4,000.00 VF 40GB Group Data Bundle £200.00 VF 900GB Group Data Bundle £4,500.00 VF 50GB Group Data Bundle £250.00 VF 1000GB Group Data Bundle £5,000.00 VF 60GB Group Data Bundle £300.00 What’s Included in the data bundles Group Data bundles are added to the lead handset providing pooled Data across ALL connections in the group. All bundles are 4G enabled. (Does not include BES access).

16 Allows Blackberry 4G users access to the Blackberry BES services
Business Advance Tariff Tariff Option Name Monthly RRP Bundle Type What’s Included VF BES 10 £9.00 Individual Allows Blackberry 4G users access to the Blackberry BES services VF BES Data Sharer £10.00 Used on 3G Blackberry Devices, can be added to 4G plans but users need to be aware they won't get 4G VF 100 MMS £2.09 100 MMS picture messages then charged Standard List Price or price plan VF 300 mins to 0845 & 0870 £2.08 300 minute bundle that includes 0870, 0871, 0872, 0843, 0844, 0845 numbers (including Access and Service Charge), then charged standard access charge plus the Service Charge. NGSC groups included in the bundle are SC002, SC003, SC004, SC005, SC006, SC007, SC008, SC009, SC010, SC011, SC012, SC013, SC014 For £11 Extra you can upgrade to Business Advance Traveller Basic, this will include 100 International minutes and Integrated roaming in Europe. Take your home price plan abroad for £0.00 a day Europe, £5 a day to 58 Destinations World Zone footprint. Refer further down guide countries included in International Bundle and Business Traveller. Blackberry Blackberry is available on the Vodafone Business Advance, you can also opt in Blackberry 5 and 7 used on 3G devices if a customer wants to connect to a 4G plan for more data. See below for more detail. Included in price plan UK Calls & Texts Customer’s standard Charges for UK calls, texts and data are set out below. Customer has the option of choosing 100 MMS picture messages and/or 300 minutes to 084 and 087 numbers for Basic versions with Opt in Options (further detail on ‘Opt in Options’ below ). Unlimited minutes and texts Each voice Connection on Vodafone Business Advance price plan has unlimited calls to UK mobiles and UK landlines (starting 01, 02, 03) and standard UK text messages made or sent (as applicable) from and to the UK. All other call and text types on the Vodafone Business Advance price plan shall be charged at the out of bundle rates set out in this Tariff Guide. Calls made through the return call service via voic are not included in the Customer’s allowance and will be charged 37.5p (Minimum call charge of a minute and then charged per second) for returning calls made to Vodafone UK mobile standard UK landline (starting 01, 02 or 03), other UK mobile networks within the UK within the UK. All other calls using call service will be charged the Vodafone Business Advance Standard prices detailed in this guide. Shared data All Connections with a data allowance included in that Connection’s price plan on the Vodafone Business Advance price plan will share their UK data allowances, plus any Sharer optional internet packs, in a ‘data pool’. Connections on a ‘Voice only’ RED Vodafone Business Advance price plan (without an allocation of data) will not be able to use the data pool unless there are connections in the group with data pools. If a Connection on a ‘Voice only’ Vodafone Business Advance price plan uses data then the out of bundle rates detailed in this Tariff Guide shall apply per Connection. Connections on tariffs other than Business Advance will not be able to share data. Connections on a Vodafone Business Advance price plan without a data allowance will be able to access the data pool.

17 Business Advance Tariff
Customer must have a ‘Lead Connection’ among its ‘Member Connections’ on the Vodafone Business Advance price plan. The Lead Connection and the Member Connections on the Vodafone Business Advance price plan are called the ‘Group’. The Lead Connection: will incur all Monthly Recurring Charges incurred by the Group; must be a ‘smartphone’. If the Lead Connection is disconnected: (a) the last voice-enabled Member Connection in the Group will be assigned ‘Lead Connection’ status Vodafone Business Traveller can be used with Vodafone Business Advance. Vodafone Business Advance is not compatible with individual data bundles. Euro Traveller or World Traveller can’t be used with Vodafone Business Advance. Minimum of 5 connections and max of 20,000 Connections in a Group The operational functionality of Vodafone Business Advance is set out at the bottom of this Tariff Guide under ‘Vodafone Business Advance data functionality’. Using Data in the UK  Opt in Options for Using Data in the UK Data Bundles Data bundles can be added together (i.e. 1GB and 3GB added together will give a data bundle of 4GB). Customer cannot add two of the same bundles together (i.e. 1GB and 1GB). The data bundles can be used while roaming if opted in Business Traveller, this will only apply to countries/destinations in Business Traveller (refer to for more details). The charges below will apply once Customer exceeds its included allowance, or where Customer’s allowance does not include any of the services listed above (out of bundle rates). Data Sharer Out of Bundle Charge Charge once the whole sharer group has been used £12.77 per GB, charged in per GB Increments.

18 Business Advance Tariff
Voice Calls, Internet and messaging from the UK Standard UK call charges (1 minute minimum call charge) Vodafone Business Advance Charge per minute Calls to any Vodafone UK mobile or standard UK landline (starting 01, 02 or 03) within the UK 0p 0p Calls to other UK mobile networks within the UK 0p Calls to UK voic 0p Standard UK call charges (1 minute minimum call charge) Video calling to any Vodafone UK mobile within the UK 29.7p Video calling to other UK mobile networks within the UK 46.8p Video calling to international mobile networks within the UK Standard UK text charges Charge per text Standard UK text message Standard UK picture message 33.3p Standard UK long Text 15p Standard UK video message 51p Non-geographic call charges (1 minute minimum call charge) Non-geographic numbers starting 0500 17p Non-geographic numbers starting 0800, 0808 Free Non-geographic numbers starting 0870, 0871, 0872,0843, 0844, 0845 Access charge of 45.84p a minute plus a service charge* (one-minute minimum call charge) Charity numbers starting 0800 or 0808 Free Radio-paging services (starting 076) 42.5p a call Personal numbering services (starting 070) 50.3p Call forwarding services (e.g , 07755) 30p * A service charge also applies for calls to numbers starting 084, 087, 09 or 118, as advertised by the organisation offering the service (such as your bank or travel agent). More information is available at

19 Business Advance Tariff
Premium rate charges Charges Premium rate services (starting 09) Access charge of 45.84p a minute plus a service charge* (one-minute minimum call charge) Voice short codes. These are usually 5-7 numbers long and used for TV or radio shows, competition lines and information services. The service provider will let Customer know the cost of the call. Free to £2.00 per minute (one-minute minimum call charge) Calls to Vodafone’s preferred directory enquiry number ( ) Access charge of 45.84p a minute plus a service charge of 80p a minute (one-minute minimum call charge) Calls to directory enquiries numbers (118) * A service charge also applies for calls to numbers starting 084, 087, 09 or 118, as advertised by the organisation offering the Calls to the Channel Islands and Isle of Man from the UK Calls to the Channel Islands and Isle of Man from the UK Standard calls (one minute minimum call charge) Charge Per Minute Standard calls (one minute minimum call charge) Charge per Minute Calls to any Channel Islands and Isle of Man mobile and landline (starting 01481, ,01624) 30p Text messages (per message) Charge Per Text Texts to Channel Islands or Isle of Man numbers starting 01481, ,01624 15p

20 International calls (one minute minimum call charge)
Business Advance Tariff International calls, texts and video calls from the UK International calls (one minute minimum call charge) Charge Per Minute Calls to the Vodafone Europe Zone 12p Calls to USA and Canada Calls to any other worldwide destination 50p Text messages (per message) Charge Per Text Worldwide (up to 160 characters) per test 29.17p Video calls (one minute minimum call charge) Worldwide 46.8p All Charges are stated in pence per minute or pence per text as applicable. International calls to International Band Europe are charged in one 60-second increment and thereafter measured in 1 second increments. Calls to International Bands USA and Canada, other Worldwide destination are measured in 60-second increments.

21 Business Advance Tariff
Travelling and using devices abroad Opt In Option - Business Traveller Zone Making a call in Europe and back to the UK Making Calls from Europe to USA and Rest of World Making Calls from Europe to USA and Rest of World with International discount 1 Making Calls from Europe to USA and Rest of World with International discount 2 Making Calls from Europe to USA and Rest of World with International discount 3 Making Calls from Europe to USA and Rest of World with International discount 4 Receiving calls and Texts in Europe (no daily fee will apply) Sending texts Using the Internet Europe Zone £0 daily fee 0p per min 12p per minute to USA & Canada 10p per minute to USA & Canada 9p per minute to USA & Canada 8p per minute to USA & Canada 6p per minute to USA & Canada 0p per text in Europe to a UK Mobile Use UK Data bundle then charged £12.77 per GB 50p per minute to any other worldwide destination 30p per minute to any other worldwide destination 25p per minute to any other worldwide destination 20p per minute to any other worldwide destination 15p per minute to any other worldwide destination 29.17p per text to any other worldwide destination Making a call in Country and back to the UK Making Calls to other countries Making calls to other countries with International discount 1 Making calls to other countries with International discount 2 Making calls to other countries with International discount 3 Making calls to other countries with International discount 4 Receiving calls and Texts in Country (no daily fee will apply) World Zone £5 Daily Fee 12p per minute to Europe USA & Canada 10p per minute to Europe USA & Canada 9p per minute to Europe USA & Canada 8p per minute to Europe USA & Canada 6p per minute to Europe USA & Canada 0p per text in country to a UK Mobile + Receiving Standard Text messages is included, Premium texts not included. All Charges are stated in pence per minute or pence per text as applicable. Calls made in Business Traveller countries/destinations have a minimum call charge of 1 Minute then charged per second charging. While using International Discount options, International calls to International Band Europe are charged in one 60-second increment and thereafter measured in 1 second increments. Calls to International Bands USA and Canada, other worldwide destinations are measured in 60-second increments. Group data bundle can be used while roaming if opted in Business Traveller, this will only apply to countries in Business Traveller (refer to for more details)

22 Business Advance Tariff
Using Business Traveller Once opted in Customer’s voice-enabled Connections will be able to use Customer’s applicable UK price plan (minutes, texts and data): in the Europe Zone (see table below) for standard calls and texts to any Europe Zone destination and back to the UK only; and in the World Zone (see table below) for standard calls and texts to the destination the Connection is roaming in and back to the UK only. The Europe Zone and the World Zone constitute the ‘Business Traveller Zone’ (see list below in Tariff Guide). A daily per Connection Charge of £5.00 (excluding VAT) for the World Zone will be applied automatically to Customer’s bill each day a Connection uses its phone within the relevant Business Traveller Zone (both for calls and texts to numbers within and outside the Business Traveller Zone and for data). A daily per Connection Charge of £0.00(excluding VAT) for the Europe Zone when used with Traveller versions of Business Advance and £5.00 (excluding VAT) for the World Zone will be applied automatically to Customer’s bill each day a Connection uses its phone within the relevant Business Traveller Zone (both for calls and texts to numbers within and outside the Business Traveller Zone and for data). Please note that the per Connection Charge is in addition to Customer’s per minute, per text and data Charges as set out in Customer’s applicable UK price plan. For the Europe Zone, calls or texts to destinations outside of the UK and the Europe Zone will be charged at Vodafone’s international rates as set out in Customer’s price plan and the daily Charge will still apply. For the World Zone, calls or texts to countries outside of the UK and the country the Connection is roaming in will be charged at Vodafone’s international rates as set out in the Customer’s price plan and the daily Charge will still apply. Customer can use international Add-ons with Business Traveller while making calls or sending texts outside the Business Traveller destination they are roaming in for the World Zone and in Europe for the Europe Zone unless Vodafone states otherwise. Customer shall also be able to use its standard price plans whilst in the Business Traveller Zone. When Customer is travelling within the Business Traveller Zone, Customer’s allowance shall renew as usual each month.

23 Business Advance Tariff
Using Business Traveller Where a Business Traveller Zone destination is a country which has more than one time zone, Vodafone will count a day as 00:00 to 23:59 local time of the capital city of the local country (as set out below). If a Connection travels to another destination in the Business Traveller Zone on the same day, the daily Charge shall apply once for the day on which that Connection uses its device, provided that the Connection does not cross into another charging day based on the local time of the capital city of the local country. Please note that Business Traveller applies to the whole of each Business Traveller Zone destination, the local time of the capital city of the local country is for calculation of the daily Charge only. Please be aware Customer accepts that by opting in to Business Traveller it will be opting out of the 50 euro Rest of World monthly mobile data spend cap and any associated notifications whilst in the Business Traveller Zone. In the event that Customer subsequently opts out of Business Traveller, Customer will automatically be opted back into the 50 euro Rest of World monthly mobile data spend cap and any associated notifications whilst in the Business Traveller Zone. (This will need manual intervention from the ISP to add/remove any caps and notifications in ISAAC) Please note that any extras for voice-enabled Connections (apart from standard UK price plans and international Add-ons) are not available with Business Traveller. Please also note that by opting into Business Traveller, Customer will not be able to opt into EuroTraveller or WorldTraveller. The following number, text and call types are not included in the Business Traveller price plan: premium rate, non-geographic and revenue share numbers, picture and video messages. These type of call will be charged at the standard roaming rates Customer acknowledges that opting into Business Traveller will automatically opt Customer out of any other Rest of World roaming offers or roaming bundles within the Business Traveller Zone including Vodafone Data Traveller. If Customer opts out of Business Traveller later the Rest of World roaming offers will resume. Will require manual intervention in ISAAC from the ISP For Business Traveller price plans, the first 50kb of data use per day (measured 00:00 to local time of the capital city the call is made from) shall be free of charge, provided that the daily Charge has not already been incurred by making a call or sending a text.

24 European destinations excluded from the proposition:
Business Advance Tariff International Customer’s standard Charges for international calls, texts and video calls are set out below. Customer has the option of choosing an International Discount (as listed below, one discount only) and/or 100 international text messages with Opt in Options. There is also the option of adding one International text discount. This is per connection, more details detailed further in guide. International (100 Minutes or 200 Minutes Countries) Business international is included on Vodafone Business Advance Basic Traveller, Vodafone Business Advance Extra and Vodafone Business Advance Extra Traveller. Below is the list of Countries included in International (100min or 200min Bundle) Unitisation of the bundle is taken in seconds increments. Austria Estonia Iceland Netherlands Spain (inc. Balearic Islands) Belgium Finland Ireland Norway Faroe Islands Bulgaria France (inc. Monaco) Italy (inc. Vatican City) Poland Switzerland Canary Islands French Territories Latvia Portugal (inc. Madeira) Turkey Croatia Germany Liechtenstein Romania USA Cyprus Gibraltar Lithuania Slovakia Canada Czech Republic Greece Luxembourg Slovenia Denmark Hungary Malta Sweden European destinations excluded from the proposition: Channel Islands Isle of Man Bosnia & Hercegovina Albania

25 Business Advance Tariff
Opt In Options for International calls and texts from the UK  Tariff Option Name Monthly RRP Bundle Type What’s Included VF International Discount 1 £2.50 Individual Reduces cost to call International destinations - 10ppm, USA & 10ppm and Rest of 30ppm (see rate card for billing increments) VF International Discount 2 £2.75 Reduces cost to call International destinations - 9ppm, USA & 9ppm and Rest of 25ppm (see rate card for billing increments) VF International Discount 3 £3.00 Reduces cost to call International destinations - 8ppm, USA & 8ppm and Rest of 20ppm (see rate card for billing increments) VF International Discount 4 £3.50 Reduces cost to call International destinations - 6ppm, USA & 6ppm and Rest of 15ppm (see rate card for billing increments increments) VF 100 International Text £4.17 100 International text messages then charged Standard International SMS rate on the price plan VF International SMS Discount 1 £2.00 International SMS discounted to 10p per test from 29.17p VF International SMS Discount 2 £1.50 International SMS discounted to 15p per test from 29.17p VF International SMS Discount 3 £1.00 International SMS discounted to 20.4p per test from 29.17p International Discount 1 Standard List Price £2.50 a month per device International calls (one minute minimum call charge) Charge Per Minute Calls to the Vodafone Europe Zone 10p Calls to USA and Canada Calls to any other worldwide destination 30p International Discount 2 Standard List Price £2.75 a month per device International calls (one minute minimum call charge) Charge Per Minute Calls to the Vodafone Europe Zone 9p Calls to USA and Canada Calls to any other worldwide destination 25p

26 Business Advance Tariff
Opt In Options for International calls and texts from the UK  International Discount 3 Standard List Price £3.00 a month per device International calls (one minute minimum call charge) Charge Per Minute Calls to the Vodafone Europe Zone 8p Calls to USA and Canada Calls to any other worldwide destination 20p International Discount 4 Standard List Price £3.50 a month per device International calls (one minute minimum call charge) Charge Per Minute Calls to the Vodafone Europe Zone 6p Calls to USA and Canada Calls to any other worldwide destination 15p Pricing Rules for ALL International rates: All Charges are stated in pence per minute or pence per text as applicable. International calls to International Band Europe are charged in one 60-second increment and thereafter measured in 1 second increments. Calls to International Bands USA and Canada, other Worldwide destination are measured in 60-second increments. International discounts for texts from the UK Text messages (per message) Charge Per Text VF 100 International £4.17 per month 29.17p after bundle 100 used VF International SMS Discount £2.00 per month 10p VF International SMS Discount £1.50 per month 15p VF International SMS Discount £1.00 per month 20.4p

27 VF Data Traveller Daily ROW
Business Advance Tariff Roaming and Data Customer has the option of choosing Business Traveller within Vodafone Business Advance Basic or Vodafone Business Advance Extra. Take your home price plan abroad for £2.50 a day Europe, £5 a day to 58 Destinations World Zone footprint. Or Business Traveller Inclusive with Vodafone Business Advance Basic Traveller or Vodafone Business Advance Extra Traveller. Take your home price plan abroad for £0.00 a day Europe, £5 a day to 58 Destinations World Zone footprint. The Business Traveller Price Plan Guide applies to Customer’s use of Business Traveller (please see Customer may also opt in to a Roaming Discount (as listed below, one discount only) with Opt in Options. Where Customer is opted into both Business Traveller and a Roaming Discount, Business Traveller will apply in the Business Traveller countries/destinations instead of the Roaming Discount. On Vodafone Business Advance Basic Traveller or Vodafone Business Advance Extra Traveller the customer is automatically opted in Business Traveller. If a customer is on Vodafone Business Advance Basic or Vodafone Business Advance Extra and the customer opts for Business Traveller, the whole account needs to opt in. Customer has the option of choosing a 1GB or 2GB Roaming Data Bundle with Opt in Options. Where Customer is opted into both Business Traveller and a Roaming Data Bundle, Business Traveller will apply in the Business Traveller countries/destinations instead of the Roaming Data Bundle. These Roaming Bolt-ons are added per connection and don’t need to be added to all connections on the account. Please note the roaming data will not be shared. Adding the Roaming Data Bundles will automatically opt the user out of the roaming data cap. Tariff Option Name Monthly RRP Bundle Type What’s Included VF Data Traveller Daily ROW £0.00 Individual £5.00 Per day, chargeable on the use for up to 25MB internet use. Should More than 25Mb be used, standard RoW data roaming rates will apply. VF 1GB Roaming Data £100.00 1GB/2GB allowances to all countries except Rest of World 2, if used with Business Traveller the Business Traveller rates will apply in the Business Traveller Countries/Destinations and the 1GB/2GB allowance will be used in the Rest of World countries not included in Business Traveller VF 2GB Roaming Data £150.00 VF Roaming Discount 1 £3.00 Discounts all roamed calls apart from Rest of World 2, see rate card for complete rate breakdown VF Roaming Discount 2 £5.00 VF Roaming Discount 3 £7.50

28 Business Advance Tariff
Calls, texts and Data outside the UK Default Roaming Call Rates Zone Making calls in country and back to the UK Making calls to other countries Receiving calls Sending Texts Sending Picture Messages Using the internet Europe Zone 1 As per UK rates 79p per min 0.0p per min 3.9p per picture message Europe Zone 2 20.42p per min 5.95p per min 6.8p per text 37p per picture message 38.29p per MB Asia Pacific 80p per min 179p per min 75p per min 35p per text plus the UK text message rate £3 Per Mb for the first 5MB, then £15 per 5MB thereafter USA & Canada 100p per min Rest of World Zone 1 140p per min Rest of World Zone 2 200p per min 150p per min 50p per text plus the UK text message rate £6 Per Mb for the first 5MB, then £30 per 5MB thereafter In Europe Zone 1 and Europe Zone 2 Vodafone will charge Customer for the calls Customer makes in 1 second increments with a 30 second minimum call charge. All calls Customer receives are charged per second. In Asia Pacific, USA & Canada, Rest of World 1 and Rest of World Zone 2 Vodafone will charge Customer for the calls Customer makes and receives in 1 minute increments with a 1 minute minimum call charge. Premium rate and satellite calls are excluded and additional charges (including network handling fees) may apply. If Vodafone is charged an admin fee from a foreign network operator for Customer to receive a text, Vodafone will pass this charge to Customer. Customer may use roaming services from other providers, but Customer acknowledges that any such use is outside this Agreement and shall not contribute to any Target Spend (where applicable). The above billing rules also apply to the Roaming discount plan rates.

29 Business Advance Tariff
Calls, texts and Data outside the UK Roaming Discount 1 Standard List Price £3.00 a month Per Device Zone Making calls in country and back to the UK Making calls to other countries Receiving calls Sending Texts Sending Picture Messages Using the internet Europe Zone 1 As per UK rates 65p per min 0.0p per min 3.9p per picture message Europe Zone 2 20p per min 5p per min 6p per text 37p per picture message 38.29p per MB Asia Pacific 60p per min 145p per min 55p per min 28p per text plus the UK text message rate £2.50 Per Mb for the first 5MB, then £12.50 per 5MB thereafter USA & Canada 70p per min Rest of World Zone 1 115p per min 90p per min Rest of World Zone 2 200p per min 150p per min 50p per text plus the UK text message rate £6 Per Mb for the first 5MB, then £30 per 5MB thereafter

30 Business Advance Tariff
Calls, texts and Data outside the UK Roaming Discount 2 Standard List Price £5.00 a month Per Device Zone Making calls in country and back to the UK Making calls to other countries Receiving calls Sending Texts Sending Picture Messages Using the internet Europe Zone 1 As per UK rates 55p per min 0.0p per min 3.9p per picture message Europe Zone 2 18p per min 4p per min 5p per text 37p per picture message 38.29p per MB Asia Pacific 50p per min 125p per min 45p per min 25p per text plus the UK text message rate £2 Per Mb for the first 5MB, then £10 per 5MB thereafter USA & Canada 60p per min Rest of World Zone 1 100p per min 75p per min Rest of World Zone 2 200p per min 150p per min 50p per text plus the UK text message rate £6 Per Mb for the first 5MB, then £30 per 5MB thereafter

31 Business Advance Tariff
Calls, texts and Data outside the UK Roaming Discount 3 Standard List Price £7.50 a month Per Device Zone Making calls in country and back to the UK Making calls to other countries Receiving calls Sending Texts Sending Picture Messages Using the internet Europe Zone 1 As per UK rates 45p per min 0.0p per min 3.9p per picture message Europe Zone 2 16p per min 3p per min 4p per text 37p per picture message 38.29p per MB Asia Pacific 40p per min 110p per min 35p per min 20p per text plus the UK text message rate £1.50 Per Mb for the first 5MB, then £7.50 per 5MB thereafter USA & Canada 50p per min Rest of World Zone 1 90p per min 60p per min Rest of World Zone 2 200p per min 150p per min 50p per text plus the UK text message rate £6 Per Mb for the first 5MB, then £30 per 5MB thereafter Default Rules for Roaming Discounts: In Europe Zone 1 and Europe Zone 2 Vodafone will charge Customer for the calls Customer makes in 1 second increments with a 30 second minimum call charge. All calls Customer receives are charged per second. In Asia Pacific, USA & Canada, Rest of World 1 and Rest of World Zone 2 Vodafone will charge Customer for the calls Customer makes and receives in 1 minute increments with a 1 minute minimum call charge. Premium rate and satellite calls are excluded and additional charges (including network handling fees) may apply. If Vodafone is charged an admin fee from a foreign network operator for Customer to receive a text, Vodafone will pass this charge to Customer. Customer may use roaming services from other providers, but Customer acknowledges that any such use is outside this Agreement and shall not contribute to any Target Spend (where applicable).

32 Roaming Zones ALL Vodafone Plans Except the for the new 2018 tariffs
Euro Zones Vodafone’s European roaming zones Europe Zone 1 Austria Belgium Bulgaria Canary Islands Croatia Cyprus (exc. Northern Cyprus) Czech Republic Denmark Estonia Finland France (Inc. Monaco) Germany Gibraltar Greece Hungary Iceland Italy (Inc. San Marino and Vatican City Ireland Latvia Liechtenstein Lithuania Luxembourg Malta Netherlands Norway Poland Portugal (inc. Madeira) Romania Slovakia Slovenia Spain (Inc. Balearic Islands and Canary Islands) Sweden Europe Zone 2 (Charged at £2.50/each day depending on Tariff) Albania Bosnia & Herzegovina Faroe Islands Guernsey Isle of Man Jersey San Marino Switzerland Turkey

33 Roaming Zones NEW Vodafone 2018 tariffs Euro Zones Europe Zone 1
Vodafone’s European roaming zones Europe Zone 1 Austria Belgium Bulgaria Croatia Cyprus Czech Republic Denmark Eire Estonia Finland France French Reunion Germany Gibraltar Greece Guadeloupe Hungary Iceland Italy Latvia Liechtenstein Lithuania Luxembourg Malta Monaco Netherlands Norway Poland Portugal Romania Slovak Republic Slovenia Spain Sweden Europe Zone 2 Albania Bosnia & Herzegovina Faroe Islands Isle of Man San Marino Switzerland Turkey Jersey Guernsey Fair usage policy applies to EU roaming calls data and texts

34 Roaming Zones ALL Vodafone Plans Except the for he new 2018 tariffs
Global Zones Vodafone’s roaming zones Asia Pacific Australia New Zealand Singapore South Africa Taiwan Thailand USA & Canada USA Canada Rest of World 1 All other countries Rest of World 2 Andorra Belize Bhutan Burundi Comoros Cook Islands Cuba Djibouti Equatorial Guinea Ethiopia Greenland Laos Lebanon Libya Madagascar Maldives Sao Tome and Principe Solomon Islands Turkmenistan Uzbekistan

35 Roaming Zones NEW Vodafone 2018 tariffs Global Zones
Vodafone’s roaming zones World Zone 1 (list 1 of 2) Afghanistan Anguilla Antigua Argentina Armenia Aruba Australia Azerbaijan Bahamas Bahrain Bangladesh Barbados Benin Bermuda Botswana Brazil British Virgin Island Brunei Cambodia Canada Cayman Islands Central African Rep Central African Republic Chad Chile China Columbia Congo Costa Rica Democratic Republic of Congo Dominica Dominican Republic DR Congo Ecuador Egypt El Salvador Fiji French Guiana French Polynesia Gabon Gambia Georgia Ghana Grenada Guam Guatemala Guyana Haiti Honduras Hong Kong India Indonesia Iran Iraq Israel Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kosovo Kuwait Lesotho Macedonia Madagascar Malaysia Mexico Micronesia Moldova Mongolia Monserrat Montenegro Mozambique Netherland Antilles Fair usage policy applies to EU roaming calls data and texts

36 Roaming Zones NEW Vodafone 2018 tariffs Global Zones
Vodafone’s roaming zones World Zone 1 (list 2 of 2) Netherlands Antilles New Zealand Nicaragua Niger Nigeria Pakistan Palestine Panama Papua New Guinea Paraguay Peru Philippines Puerto Rico Qatar Russia Rwanda Samoa Serbia Singapore Solomon Islands South Africa South Sudan Sri Lanka St Kitts & Nevis St Lucia St Vincent Sudan Surinam Swaziland Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad & Tobago Turks & Caicos Uganda Ukraine Uruguay USA Vanuatu Venezuela Virgin Islands Yemen Zambia World Zone 2 Algeria American Samoa Belarus Bolivia Cameroon Guinea Guinea-Bissau Korea Kyrgyz Republic Laos Liberia Macao Malawi Mauritania Mauritius Morocco Myanmar Saudi Arabia Senegal Seychelles Sierra Leone South Korea Sultanate of Oman United Arab Emirates Uzbekistan Fair usage policy applies to EU roaming calls data and texts

37 Roaming Zones NEW Vodafone 2018 tariffs Global Zones World Zone 3
Vodafone’s roaming zones World Zone 3 Andorra Burkina Faso Burundi Cape Verde Libya Mali Namibia Nepal Tunisia Vietnam Zimbabwe World Zone 4 Angola Ascension Islands Australia - Norfolk Island Belize Bhutan Comoros Cook Islands Cuba Djibouti Equatorial Guinea Ethiopia Falkland Isles Greenland Guinea - Equatorial Lebanon Maldives New Caledonia Norway MCP Cruise Ships On Air On Waves Palau Sao Tome & Principe Somalia Syria Timor Turkmenistan Fair usage policy applies to EU roaming calls data and texts

38 Roaming Zones Global Traveller Global Traveller Countries
Global Traveller can be added to Vodafone Red plans and Mobile Broadband plans (see Mobile Broadband for Compatibility). A simple international price plan for Vodafone Business customers Because you don’t have to wait until you’re in the office to answer s, you can respond quickly to new business opportunities and keep existing customers happy. Each day a customer uses their phone from within the Global Traveller Country – whether back to the UK or within the country they’re in, they pay a standard connection charge of £5.00 (ex VAT) per day and the rest of the call is charged at their published domestic rate. There’s no need to worry about preferred networks and they can even use inclusive minutes from their bundle. For receiving calls – it’s just as simple. Customers pay a 0p (ex VAT) for each call answered within a Global Traveller Country for the rest of the world then all calls are charged at standard international rates. – so now customers can leave their phone on when they travel for business without the fear that goes with it. Global Traveller Countries Anguilla Antigua and Barbuda Argentina Aruba Australia Barbados Bermuda Bonaire Brazil British Virgin Islands Canada Cayman Islands Chile China Colombia Democratic Republic of Congo Costa Rica Curacao Dominica Dominican Republic Ecuador Egypt El Salvador Ghana Grenada Guatemala Guyana Haiti Hong Kong India Indonesia Israel Jamaica Japan Kenya Lesotho Mexico Mozambique New Zealand Panama Peru Puerto Rico Qatar Russia Saba Serbia Singapore Sint Eustatius Sint Maarten South Africa St Kitts and Nevis St Lucia St Vincent Suriname Thailand Trinidad & Tobago Turks & Caicos Uruguay US Virgin Islands United States of America

39 Roaming Zones Global Traveller Afghanistan Andorra Armenia Bahrain
These additional countries are only included within Global Traveller for the Red Executive 2018 tariffs, they are not compatible with any other tariff. Global Traveller Countries – Red Executive 2018 tariffs ONLY Afghanistan Andorra Armenia Bahrain Bangladesh Cambodia Fiji Georgia Honduras Jordan Kazakhstan Korea Kuwait Laos Macau Macedonia Malaysia Moldova Mongolia Montenegro Montserrat Morocco Myanmar Nicaragua Oman Pakistan Papua New Guinea Paraguay Philippines Samoa Western Saudi Arabia South Sudan Sri Lanka Swaziland Taiwan Tanzania Tonga Ukraine United Arab Emirates Uzbekistan Vanuatu Vietnam Turkey Albania Bosnia & Herzegovina

40 International Zones Vodafone international (calling abroad from the UK) Customers can opt in for £ 5.00 per month (4.17 line rental ex VAT) and use Vodafone International. Service will give discounted call rates to all countries, with the exception of Satellite calls, Cuba, Island of Man and the Channel Islands. Text are charged against the standard rate for an international text Vodafone international rates: Vodafone international call charges will charge for a minimum of one minute when any of the following numbers are called: 5p per minute to landlines and 15p per minute to mobiles Albania, Andorra, Australia, Austria, Bangladesh, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, FYR Macedonia, Germany, Gibraltar, Greece, Hong Kong, Hungary, Iceland, India, Italy, Japan, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, New Zealand, Nigeria, Norway, Poland, Portugal (including Azores and Madeira), Republic of Ireland, Romania, Russia, San Marino, Serbia, Singapore, Slovak Republic, Slovenia, South Africa, Spain (including Balearic and Canary Islands), Sweden, Switzerland, Thailand, Turkey, Vatican City 10p per minute to landlines and 20p per minute to mobiles Argentina, Bahamas, Bermuda, Brazil, Egypt, Ghana, Iraq, Israel, Jamaica, Kenya, Korea South, Kuwait, Lebanon, Malaysia, Pakistan, Philippines, Saudi Arabia, Sri Lanka, Taiwan, Trinidad and Tobago, Ukraine, United Arab Emirates, Zimbabwe 30p a minute to landlines and mobiles All other countries, excluding Cuba, the Channel Islands and Isle of Man (these are not included in Vodafone International). 5p per minute to landlines and mobiles Canada, China, USA


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