1. Executive Presence How to Get It and Keep It

2. Before you can inspire with emotion, you must be swamped with it yourself. Before you can move their tears, your own must flow. Winston Churchill

6. Being a good leader is just finding a bunch of people going in the same direction as you are and jumping in front of them Willie Nelson

7. Ive always believed that a lot of the trouble in the world would disappear if we were talking to each other instead of about each other. Ronald Reagan

8. In June, an Israeli start-up company unveiled a 5.25 inch storage disk with a holographic coating that can hold a terabyte of data.

9. The entire library of Congress is about 20 terabytes. You could put it all on 20 disks that could fit in a shoe box.

10. Conservatives looked at this seat and decided he would not be relevant against a five term Senator like Arlen Specter

11. Running against Arlen Specter is like having your teeth pulled without Novocain Larry Ceisler, political consultant

13. Natural Born Strengths Collaborate Multi-task Problem Solve Consensus

14. SIT IN THEIR SEATS

16. ENCOURAGE FEEDBACK open ended ? Tell me about What do you think of What would interest you In your experience What ideas/suggestions

17. CONVINCING LANGUAGE Safety is our top priority We believe the airport is safe It is not our policy to discriminate We do not tolerate discrimination

20. DONT BURY THE LEAD

22. Lead the Way I understand your concern, but in my experience That is not entirely correct, the truth isWhat we do know Quite the contrary In realityLet me also point outFirst, let me sayThat is a common misperception so let me clarifyWhat you might find interestingIts important to understandIn fact

23. COMMUNICATE FORWARD Open and Frequent

25. COMMUNICATE FORWARD Open and Frequent What They Need Hear From You Direct Face to Face Easy Does It Teach not Tell

26. The D-O-O-D-Y Principle My goal is pretty simple. I would like not to suck at this.

27. The Three Vs

28. PROBLEMSOLUTION

29. PASSIONMAKESPERFECT

32. 50%Empathy 15-20%Competence 15-20%Commitment Personal Credibility Reaction15-20%Honesty People dont care how much you know until they know how much you care!

33. STYLE CONTENT

34. KEY TRAITS Energy and Passion Open and Honest=REAL Clear and Concise One Core Theme Speak to Heart Real Words Vulnerable/Emotional Show Empathy Stories and Real Life Experiences Create Meaning

35. JARGON GENERATOR 1. Integrated 2. Total 3. Parallel 4. Functional 5. Responsive 6. Compatible 7. Balanced 1. Management 2. Organized 3. Monitored 4. Reciprocal 5. Logistical 6. Transitional 7. Creative 1. Outputs 2. Flexibility 3. Analysis 4. Mobility 5. Factors 6. Concepts 7. Capability DecisiveExpertiseImpressive

37. www.karenfriedman.com/hba