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Room type and Definition
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Single Room A room with a single bed for 1 person only
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Twin Room A room with a pair of single beds for 2 persons
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Double Room A room with a large/double bed ideally for a couple
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Adjoining rooms Hotel rooms which are next to each other but, unlike connecting rooms, have no common doors or passages.
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Suit room A group of rooms occupied as unit (Bed room & living room) with connecting doors to or adjoining a parlor through a common private hallway
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Connecting room Two or more rooms with private connecting doors permitting access between rooms without going into the corridor
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Deluxe room Hotel rooms which are Particularly elegant and luxurious
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Double size bed
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Queen size bed Queen size bed 180 x 200 Cms.
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King size bed King size bed 200 x 200 cms
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Family room A room tagged with a special rate when occupied by a family
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Corridor Corridor, Long hallway, passageway
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Hotel Personnel
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Front office Manager is in charge of the reception area.
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Receptionist Take care of registration, in some hotels also receives room reservations and keep them up to date.
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Room Clerk/Key Clerk Hand out the keys and give information to the guests about various hotel service
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Concierge Arrange tickets for sight-seeing, theater, cinemas and other events. Assists with table reservations and other hotel services.
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Front Office Cashier Is responsible for the accounts and billing. Sometime also exchange foreign currency.
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Night Clerk/Night Porter
Take care of the reception area during the night shift.
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Bellboy Shows customer to their rooms, delivers messages and mail and carries luggage.
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Porter Carries customers’ luggage.
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Doorman Receives guests, open the door, orders taxi-cabs etc.
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Cloakroom Attendant Take care of customer coats, hats, etc.
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Telephone Switchboard Operator
Connect the out going and incoming calls.
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Elevator Operator Lift Boy
Is responsible for the elevators/lifts
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Housekeeper Is in charge of linen, decorations and general cleanliness of the hotel.
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Floor Attendant Is responsible for the cleanliness and often also room service of a special floor.
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Room Maid Cleans the guest rooms.
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Sauna Attendant Is in charge of the sauna section
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Store keeper Is in charge of the store
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Maintenance Man Takes are of the technical equipment in a hotel.
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Room Service and equipment Vocabulary
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Room Service Tray
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Cleaner dust room service
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Coat hanger
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Venetian blind
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curtain
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Waste paper basket
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Blanket
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Reading lamp
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Bedside table
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sheet
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Telephone directory
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faucet
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Towel
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Shower curtain
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Toilet flush
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shower
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Ash tray
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wardrobe
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bulb
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