1. Unified Communications Basics
Told Through
Case Studies

2. Unified Communications Basics
Panelists
Kenneth Kuenzel
Founder, VP Engineering and CTO          
Covergence      
Buzz Kleinert     
Director, Market Operations        
Siemens Enterprise Communications       
Clinton Fitch      
Unified Communications Product Manager 
Spanlink Communications          
                     

3. “Communications Integrated to Optimize Business Processes”
A Definition of UC
“Communications Integrated to Optimize Business Processes”

4. UC Elements Presence, plus rules Client Access Mobility Messaging
(softphone, portal,
mobile device,
Personal Assistant)
Mobility
Presence, plus rules
Messaging
(IM, , UM, chat)
Call Control/
VoIP
Business Process/
Application
Integration
Conferencing/
Collaboration
(audio/video/web)
Source: COMMFusion LLC