1. ASTHO Strategic Planning Assistance Presentation to the PIHOA Board
Karl Ensign, Senior Director of Planning & Evaluation, ASTHO
Bertha Taijeron, Performance Improvement Manager, Guam DPHSS
Koror, Republic of Palau
Wednesday, March 11th, 2015
Karl Introduce

2. Strategic Planning Overview
Karl give overview

3. Our philosophy – quick, painless, no doorstops!
Rapid cycle
Relevant to the work
we do, want to achieve
Organizationally
focused
Builds on the foundation
of existing reports & plans
Integrates performance
management
Gets implemented!
Karl give philosophy

4. Guam Strategic Planning Workshop
October 7th – 10th, 2014
Pre-work in previous months
Staff from all five divisions participated in-person
Aligned with PH Accreditation Board (PHAB) pre-requisites
Karl emphasize fulfilling accreditation pre-reqs

5. What we produced Mission, vision, and values statement
Strategic work plan
Performance management system
Communication & implementation timeline
Karl give overview of products

6. Step 1: Organize
Karl

7. Guam DPHSS Core Planning Team
Bertha
Why this work was undertaken
Background of NPHII

8. High expectations!
Bertha

9. Step 2: Develop Mission, Vision, and Values
Karl

10. The work begins… Vision Statement Mission Statement
Why we exist, our purpose
Vision Statement
What we want to achieve, be known for
Values
What defines us
Karl

11. Considered existing work…
Division of Public Welfare
To promote positive social conditions that contribute toward the attainment of the highest and social well being for the economically and socially disadvantaged populations within the Territory of Guam by developing an efficient and effective delivery system of services to eligible clients within the territory; by determining eligibility of applicants; by administering payments and various social services to remove social barriers which prevent persons from obtaining/maintaining the basic necessities of life to include safe and decent housing, medical care, nutritious foods and employment status.
Division of Environmental Health
To serve and protect the people of Guam from environmental hazards through education and the implementation of governing laws designed to prevent injuries, disabilities, diseases, and deaths.
Division of Senior Citizens
To plan, coordinate, implement, and evaluate programs and services, and to identify and leverage all possible resources towards promoting, maintaining, and protecting the total well-being of older persons (senior citizens age 60 years and older), while safeguarding their dignity, integrity, independence, values, and cultures.
Division of Public Health
DPHSS
To assist the people of Guam in achieving and maintaining their highest levels of independence and self-sufficiency in health and social welfare
Karl

12. …& took what we liked
Karl

13. Mission: Vision: DPPHS Mission & Vision
To assist the people of Guam in achieving and maintaining their highest levels of independence and self-sufficiency in health and social welfare
Vision:
Empowered people of healthy mind and body living in a safe environment throughout their lifetime.
Bertha

14. DPHSS Values Customer-service oriented
Dedicated to eliminating health disparities for all
Professional and efficient government agency
Responsive to health and social needs in the community
DPHSS Values
Bertha

15. Step 3: Scan Environment
Karl

16. Environmental Scan Presentations by:
Department of Public Health and Social Services (DPHSS)/Division of General Administration
Division of Environmental Health
Division of Public Welfare
Division of Senior Services
Division of Public Health
Bertha
Overview of 5 divisions
Unique approach in that it brought together staff from all 5 divisions

17. Environmental Scan – Synthesized Reports & Plans
Karl

18. Teaching each other
Karl emphasize how ASTHO synthesized reports and provided slides back for Division leads to present their data. Began the dialogue.

19. End of Day 1!
Karl

20. Morning of Day 2!!
Karl

21. Making sure we get it right!
Karl emphasizes this aspect of planning. By incorporating prior plans and reports and identifying and prioritizing common trends, the remainder of the plan flows.

22. Bertha
Through the environmental scan and SWOT, we identified common themes, challenges, and priorities

23. Step 4: Strategize
Bertha

24. Beginning to prioritize
Bertha – prioritizing themes from the environmental scan and develop workplan priorities.

25. Bertha

26. Reality check – do we have the necessary staff, time & resources??
Karl emphasizes the importance of this step. Easy to get caught up in the planning and take on too much and nothing gets done.

27. Karl

28. Karl

29. Step 5: Develop Workplans
Karl

30. Bertha
Talk through top three priorities that were identified and some of the activities under each

31. Step 6: Evaluate
Karl

32. Performance Management System – how we’ll know we’re getting there
Karl emphasizes that a performance management system gives the plan traction by agreeing to make ourselves accountable and reporting on our progress.

33. Performance Management System – con’t
Karl

34. Bertha

35. Expectations met – great job!!
Bertha – at the end we found we had met ALL our expectations!!

36. Leadership for Change Program

37. Contact Us:
Karl Ensign Senior Director, Planning and Evaluation (571) Rebecca Brady Senior Analyst, Planning and Evaluation (571)
Bertha