1. Employee Satisfaction Surveys Survey Results July 2010
Info-Tech Research Group

2. Introduction Key Insights Survey Question Graphs
In appreciation for your participation in this survey, we have created this exclusive summary of results.
The data you provided is being leveraged in our research.
Thank you for your participation.
This document has these three main sections:
Key Insights
Survey Question Graphs
Respondent Demographics
If you have any questions or concerns please contact:
Scott Koopman
Panel Coordinator
Info-Tech Research Group
Info-Tech Research Group

3. Survey Question Graphs Respondent Demographics Key Insights
Info-Tech Research Group

4. Making changes is the key component in successful survey projects.
Unsuccessful engagement surveys hurt HR success metrics. Successful surveys drive change. 1
Successful engagement survey projects improve key HR metrics.
% of organizations that agree that HR
metrics improved since last survey.
Improved
Changes in employee metrics
since engagement survey completion
Declined
Low
High
Success of the survey
The risk is certain: Unsuccessful engagement survey projects can actually decline key HR metrics.
N=120, Source: Info-Tech Research Group
Successful employee engagement survey projects do the following: Gauge employee satisfaction as a barometer, gain knowledge of what the organization is doing well, identify change initiatives from survey results, execute on change initiatives, and inform employees on implemented changes since last survey.
Making changes is the key component in successful survey projects.
Info-Tech Research Group

5. An analysis and reporting plan is a key indicator of engagement survey success
That’s odd! Why are benchmarking and analysis the most apparent predictors of success?
Because benchmarking against competitors motivates organizations to do better.
It also gives them a clear indication of industry trends, so they know where to start with their change initiatives.
A solid analysis plan drives out the value from the survey data, helping to understand what the numbers mean.
Analysis plans also require an understanding of goals, so those that create one often understand their organizational strategy well.
Follow your goals to create a practical analysis plan.
Each bar represents a statistical estimate of the impact each project planning behavior has on the survey success score.
Source: Info-Tech Research Group
N = 142
Info-Tech Research Group

6. Survey Question Graphs Respondent Demographics Key Insights
Info-Tech Research Group

12. Survey Question Graphs Respondent Demographics Key Insights
Info-Tech Research Group

18. Like This? Want More? Watch your inbox.
Within the coming weeks, Info-Tech will be launching several more short surveys that will offer similar results to these.
If you participate, you will receive the results for every project you participated in.
To ensure you are included or for more information please Scott Koopman
Info-Tech Research Group