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Developing New Products
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Invention versus Innovation
Invention is the discovery of new ideas and methods Innovation occurs when an invention is commercialised by bringing it to market
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What is a new product? New Products Additions to Product existing
New-to-the-world products New product lines New Products Product replacements Additions to existing
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This new product replacement from Dyson is an improvement on an
existing product.
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Creating and nurturing an innovative culture
Reward success heavily Clear messages about the role and importance of innovation Back words with resources Resist automatic nay-saying Give time Off or ‘turn a blind eye’ to people working on pet projects Tolerate failure Be accessible Innovative culture
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Organising effectively for new product development
Project teams Product and brand managers New product departments and committees Importance of teamwork
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Organising effectively for new product development
Role of marketing directors Encourage teamwork Improve the provision of marketing information to R&D Take R&D people out of lab Develop informal relationships with R&D Learn about technology Formalise the product development process Role of Senior management Make organisational design changes Show a personal interest in new product development Provide strategic direction Encourage teamwork Increase resources Understand marketing's importance
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The eight-stage new product development process
New product strategy Idea generation Screening Concept testing Business analysis Product development Market testing Commercialisation New products
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Nike continues to be at the forefront of the specialist shoe market.
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Sources of new product ideas
Internal scientists engineers marketers sales people designers Brainstorming may be used. External consumers/customers competitors distributors Marketing research may be used.
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Concept testing Techniques. Group discussions.
Quantitative research using action standards. The scenario method.
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Becks New concepts like the introduction of Beck’s
alcohol-free larger will be tested before development and launch.
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Product development Key issues. Multi-disciplinary project teams.
Target costing. Time to market. Marketing’s role. Product testing.
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Market testing Techniques. Simulated market test. Test marketing.
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Diffusion of an innovation
34% 16% 13.5% 2.5% Innovators Early adopters Early majority Late majority Laggards Percentage adopting Time
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How the characteristics of a product affect its rate of diffusion
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Product replacement strategies
Inconspicuous technological substitution Relaunch Conspicuous technological substitution No change Facelift Re-merchandising Intangible positioning Tangible positioning Neo-innovation Modified Technology change Re-mix New/market segment Marketing Product
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Core Reading Core reading to support this topic can be found in Chapter 11 of your recommended text
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