1. Global Business Services Qualifications from ACCA
Developing
your people and enhancing your success
Slide 1 – Front slide, Introducing ACCA’s Global Business Services Qualifications, developing your people and enhancing your success.

2. Why choose our GBS qualifications?
Understand the fundamentals of working in the sector
Improve employee satisfaction and retention
Globally recognised and respected qualifications
Gain insight into future industry trends
Develop core finance and accounting skills
Why choose ACCA’s GBS Qualification?
>> This slide is an opportunity to reinforce the benefits of our qualifications to an employer, including what your employees will gain, and our expertise as the global body for Accounting and Finance professionals.
Your team will develop the core finance and accounting skills necessary to work efficiently and improve business growth
Whether you’re a shared service, global business service or outsourcing environment your employees will understand the fundamentals of working in this sector
From big data to technology changes, integrated business services to social media updates, your employees will gain insight into future industry trends
Internal practices will improve throughout the organisation and your employees will have the right knowledge to streamline processes globally
Prepared for success by providing globally recognised and respected qualifications, increases employee satisfaction and commitment to your organisation
Investing in staff will improve their satisfaction and help improve retention
@ACCA

3. Why choose ACCA’s GBS qualifications?
The benefits to you
Your employees will understand the fundamentals of working in a shared service, global business service or outsourcing environment
They will gain insights into future industry trends; from big data to robotics, integrated business services to social media.
Your staff will develop the core finance and accounting skills necessary to ensure they operate at the highest level to support business growth
They will develop the key business skills to continuously improve, enhance and develop your service capability
You’ll enhance your existing talent management toolkit, through the provision of globally recognised and respected qualifications, thus increasing employee satisfaction and commitment.
Our expertise
With over 600,000 members and students in 180 countries, ACCA is the global body for professional accountants
ACCA has a long history of engagement within the GBS industry, partnering with employers, service providers, trade associations and government agencies globally.
Our extensive research and insights – freely available to all – brings together industry leaders, providing Your staff will develop the core finance and accounting skills necessary to ensure they operate at the highest level to support business growth

4. ACCA Global Business Services Qualifications
OPTIONAL: Having “set the stage” in terms of sector needs and challenges, this section now goes into the detail of our qualifications. Important here ot emphasis that our qualifications are being launched in response to the challenges prevosuly highlighted

5. Certificate in Global Business Services
Certificate in GBS
Module A
Introduction to GBS
Module B
Process design, measurement and control
Module C
Performance Fundamentals
Module D
Performance Optimisation
Module E
Introduction to Finance & Accounting processes for GBS
Certificate in Global Business Services.
High level diagram showing the modules covered for the Certificate in GBS.
>> Here you can speak about the course modules, study modes, entrance level, who the course would benefit, our training and learning materials. A B C D E
Certificate
@ACCA

6. Certificate in GBS – Syllabus Content
Module
Title
Content
Module A
Introduction to Global Business Services
The history of the shared services, outsourcing and GBS industry
Why businesses use Global Business Services
Typical organisational models
The process typically found in Global Business Services and key decision factors
The key skills and success factors in a GBS organisation
Module B
Process design, measurement and control
Understanding the process value chain
Process mapping, SOPs and knowledge transfer
Governance and process controls
Process measurement: KPIs and benchmarking
Current industry trends
Module C
Performance Fundamentals
Relationship management: Understanding the customer, cultural awareness, communication and behaviour
The role of technology in Global Business Services
Understanding compliance and regulation
Module D
Performance Optimisation
Change management, project management and process improvement
Personal development, career planning, learning and development
Module E
Introduction to Finance & Accounting Processes for GBS
Order to cash
Purchase to pay
Record to report
Other processes (FP&A, controlling, payroll, taxation, treasury, supply chain accounting)
Certificate in Global Business Services.
Detailed overview of the Certificate in GBS showing the syllabus content, modules A-E.
>> If this slide is relevant you can discuss modules and benefits in more detail.
@ACCA

7. Certificate in Global Business Services
Sample Module A

8. Certificate in Global Business Services

9. Diploma in GBS – Syllabus Content
Module
Title
Content
Modules A - E
(Refer to Certificate in GBS)
Modules F
Creating a successful GBS organisation
Getting started: Making the case for GBS, project methodology
Feasibility analysis: process analysis, model, location and provider selection, the business plan
Solution: Enterprise standards, process maps, organisation design, the governance structure
Build: The detailed process, create the organisation, recruitment
Implementation: Transition management and knowledge transfer
Module G
Managing a successful GBS organisation
The importance of talent management: Recruitment, retention, remuneration, appraisal, training, learning and development, staff management, forecasting and deployment of resources
Stakeholder management, managing to service levels
Detailed governance knowledge F1
Accountant in Business
The business organisation, its stakeholders and the external environment
Business organisational structure, functions and governance
Accounting and reporting systems, controls and compliance
Leading and managing individuals and teams
Personal effectiveness and communication
Professional ethics in accounting and business F2
Management Accounting
The nature, source and purpose of management information
Cost accounting techniques, Budgeting and Standard costing
Performance measurement F3
Financial Accounting
The context and purpose of financial reporting
The qualitative characteristics of financial information
The use of double-entry and accounting systems
Preparing a trial balance
Preparing basic financial statements
Preparing simple consolidated financial statements
Interpretation of financial statements
FiP
Foundations in Professionalism
Understanding what it means to act professionally and ethically in the workplace
Diploma in Global Business Services.
Detailed overview of the Diploma in GBS showing the syllabus content.
>> If this slide is relevant you can discuss modules and benefits in more detail.

10. Diploma in Global Business Services
Diploma in GBS
Module
A - E
Module F
Creating a successful GBS organisation
Module G
Managing a successful GBS organisation
ACCA F1
Accountant in Business
ACCA F2
Management Accounting
ACCA F3
Financial Accounting
FiP
Foundations in Professionalism
A - E
F - G
ACCA Examinations
FiP
Diploma GBS
Diploma in Global Business Services.
High level diagram showing the modules covered for the Diploma in GBS.
>> Here you can speak about the course modules, study modes, entrance level, who the course would benefit, our training and learning materials.
@ACCA

11. Advanced Diploma – Syllabus Content
Module
Title
Content
Modules A - E
(Refer to Certificate in GBS)
Modules F
Creating a successful GBS organisation
Getting started: Making the case for GBS, project methodology
Feasibility analysis: process analysis, model, location and provider selection, the business plan
Solution: Enterprise standards, process maps, organisation design, the governance structure
Build: The detailed process, create the organisation, recruitment
Implementation: Transition management and knowledge transfer
Module G
Managing a successful GBS organisation
The importance of talent management: Recruitment, retention, remuneration, appraisal, training, learning and development, staff management, forecasting and deployment of resources
Stakeholder management, managing to service levels
Detailed governance knowledge F5
Performance Management
Specialist cost and management accounting techniques
Decision-making techniques
Budgeting and control
Performance measurement and control F7
Financial Reporting
The conceptual and regulatory framework for financial reporting
Accounting for transactions in financial statements
Analysing and interpreting financial statements
Preparation of financial statements F9
Financial Management
Financial management function
Financial management environment
Working capital management
Investment appraisal
Business finance
Business valuations
Risk management
PEM
Professional Ethics Module
Helping students develop ethical knowledge, sensitivity and judgement which can then be applied in the workplace
Advanced Diploma in Global Business Services.
Detailed overview of the Advanced Diploma in GBS showing the syllabus content.
>> If this slide is relevant you can discuss modules and benefits in more detail.

12. Advanced Diploma in Global Business Services
Advanced Diploma in GBS
Module
A - E
Module F
Creating a successful GBS organisation
Module G
Managing a successful GBS organisation
ACCA F5
Performance Management
ACCA F7
Financial Reporting
ACCA F9
Financial Management
PEM
Professional Ethics Module
A - E
F - G
ACCA Examinations
PEM
Adv Dip GBS
Advanced Diploma in Global Business Services.
High level diagram showing the modules covered for the Advance Diploma in GBS.
>> Here you can speak about the course modules, study modes, entrance level, who the course would benefit, our training and learning materials.
@ACCA

13. Pathway to ACCA Qualification
Essentials
P1 Governance, Risk and Ethics
P2 Corporate Reporting
P3 Business Analysis
Options (Select 2)
P4 Advanced Financial Management
P5 Advanced Performance Management
P6 Advanced Taxation
P7 Advanced Audit and Assurance
36 months practical experience
Knowledge
*F1 Accounting in Business
*F2 Management Accounting
*F3 Financial Accounting
Skills
F4 Corporate and Business Law
*F5 Performance Management
F6 Taxation
*F7 Financial Reporting
F8 Audit and Assurance
*F9 Financial Management
Certificate
in GBS
ACCA Qualification
Diploma
in GBS
Advanced Diploma
in GBS
OVERVIEW OF QUALIFCATIONS, HOW THEY ARE LINKED AND ROUTE TO FULL ACCA
3 different entry points based on a combination of role requirements, experience, education and ambition.
All 3 qualifications can lead to full ACCA.
CertGBS will increase the pipeline of potential future students, thus increasing opportunity for both ACCA and the Learning Providers
DipGBS and AdvDipGBS are classed as full ACCA students. They will require training – thus a direct opportunity for Learning Providers
DipGBS and AdvDipGBS holders can choose to continue with their ACCA studies without having to repeat the ACCA papers already passed
Students must be exempt from F1, F2, F3 to register for AdvDipGBS. However, exemptions fees will be deferred and only become due when (if) the student progresses to the full ACCA qualification or chooses to sit for other ACCA exams.
If the student completes AdvDipGBS and chooses to finish their studies at this point, the exemptions fees are not due.
*Professional Ethics Module
*exemptions will be given for relevant exams already completed
@ACCA

14. Who are we? ACCA - The Association of Charterd Certified Accountants
Developing professional accountants the world needs
Depending on the audience, you can introduce ACCA using the standard text below at while showing this slide. Bear in mind that most Learning Providers will already be familiar with ACCA so this may not be required:
STANDARD TEXT:
ACCA (the Association of Chartered Certified Accountants) is the global body for professional accountants. We aim to offer business-relevant, first-choice qualifications to people of application, ability and ambition around the world who seek a rewarding career in accountancy, finance and management.
Founded in 1904, ACCA has consistently held unique core values: opportunity, diversity, innovation, integrity and accountability. We believe that accountants bring value to economies in all stages of development. We aim to develop capacity in the profession and encourage the adoption of consistent global standards. Our values are aligned to the needs of employers in all sectors and we ensure that, through our qualifications, we prepare accountants for business. We work to open up the profession to people of all backgrounds and remove artificial barriers to entry, ensuring that our qualifications and their delivery meet the diverse needs of trainee professionals and their employers.
We support our 178,000 members and 455,000 students in 181 countries, helping them to develop successful careers in accounting and business, with the skills required by employers. We work through a network of 95 offices and centres and more than 7,110 Approved Employers worldwide, who provide high standards of employee learning and development. Through our public interest remit, we promote appropriate regulation of accounting and conduct relevant research to ensure accountancy continues to grow in reputation and influence.

15. offices around the world
ACCA is global
Our global footprint closely matches many multinational organisations 95
offices around the world
181 countries
178,000 members
more than
7,110 approved employers
OPTIONAL SLIDE TO BE USED FOR COMPANIES WHERE OUR GLOBAL PRESENCE IS IMPORTANT
Particularly relevant for global organisations: having staff with globally-recognised accreditation means the qualifications will also be recognised by the GBS organisations customers (especially important for outsourcing companies)
24/7 support
455,000 students

16. Any questions?

17. ABOUT ACCA
Slide 18 – End