1. Diversity Management: Past, Present and Future
BPI Webinar {October 15, 2007}
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

2. Agenda CONTEXT: The Evolution of Diversity Management Thought
BPI Webinar {October 15, 2007}
CONTEXT: The Evolution of Diversity Management Thought
CURRENT STATUS: Just Plain Stuck
Civil Rights Agenda vs. Diversity Management
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

3. I. CONTEXT: The Evolution of Diversity Management Thought
BPI Webinar {October 15, 2007}
I. CONTEXT: The Evolution of Diversity Management Thought
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

4. Four Quadrants Model BPI Webinar {October 15, 2007}
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

5. Four Quadrants Model Diversity Differences and Similarities
BPI Webinar {October 15, 2007}
Diversity
Differences and Similarities
Managing All
Strategic Mixtures
(Strategic Diversity
Management Craft™)
Managing
Workforce
Relationships
(Traditional)
Managing Workforce
(Strategic Diversity Management Craft™)
Workforce Representation
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

6. Workforce Representation
BPI Webinar {October 15, 2007}
Quadrant One (1960’s)
Managing
Workforce Representation
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

7. Creating a representative workforce
BPI Webinar {October 15, 2007}
Quadrant One (1960’s)
Emphasis:
Creating a representative workforce
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

8. Social Justice / Civil Rights (Mainstreaming the Disadvantaged)
BPI Webinar {October 15, 2007}
Quadrant One (1960’s)
Motive:
Social Justice / Civil Rights
(Mainstreaming the Disadvantaged)
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

9. Quadrant One (1960’s) Principal Tools: Civil Rights Laws AA / EEO
BPI Webinar {October 15, 2007}
Quadrant One (1960’s)
Principal Tools:
Civil Rights Laws
AA / EEO
Strategic Alliances
Accountability
Business Case / For Representation
CEO Sponsorship
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

10. Quadrant One (1960’s) Challenges: Minimizing Tension Revolving Door
BPI Webinar {October 15, 2007}
Quadrant One (1960’s)
Challenges:
Minimizing Tension
Revolving Door
Glass Ceiling
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

11. Quadrant Two (1960’s) Managing Workforce Relationships
BPI Webinar {October 15, 2007}
Managing
Workforce
Relationships
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

12. Pursuit of harmony required for quality work relationships.
BPI Webinar {October 15, 2007}
Quadrant Two (1960’s)
Emphasis:
Pursuit of harmony required for
quality work relationships.
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

13. Social Justice / Civil Rights
BPI Webinar {October 15, 2007}
Quadrant Two (1960’s)
Motive:
Social Justice / Civil Rights
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

14. Quadrant Two (1960’s) Principal Tools: Elimination of “isms”
BPI Webinar {October 15, 2007}
Quadrant Two (1960’s)
Principal Tools:
Elimination of “isms”
Sensitivity Training
Valuing Differences
Understanding Differences
Cultural Competency
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

15. Quadrant Two (1960’s) Challenges: Revolving Door Glass Ceiling
BPI Webinar {October 15, 2007}
Quadrant Two (1960’s)
Challenges:
Revolving Door
Glass Ceiling
Identification of other causal factors
Viability of AA?
Declining effectiveness of assimilation
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

16. Differences, Similarities,
BPI Webinar {October 15, 2007}
Quadrant Three (1980’s)
Diversity
Differences, Similarities,
Tensions and
Complexities
Managing
Workforce
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

17. Quadrant Three (1980’s) Emphasis: Making quality decisions in the
BPI Webinar {October 15, 2007}
Quadrant Three (1980’s)
Emphasis:
Making quality decisions in the
midst of workforce differences,
similarities and related tensions.
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

18. Quadrant Three (1980’s) Motive: Business Rationale
BPI Webinar {October 15, 2007}
Quadrant Three (1980’s)
Motive:
Business Rationale
(Creating an organizational environment that fully accesses the talent of all participants.)
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

19. Quadrant Three (1980’s) Principal Tools: Concept of Diversity
BPI Webinar {October 15, 2007}
Quadrant Three (1980’s)
Principal Tools:
Concept of Diversity
Strategic Diversity Management™ Craft
Cultural Change
Systems, Policy and Practices Changes
Business Case
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

20. Quadrant Three (1980’s) Challenges: Conceptual Confusion
BPI Webinar {October 15, 2007}
Quadrant Three (1980’s)
Challenges:
Conceptual Confusion
Suspicion of Civil Rights Abandonment
Suspicion Nothing New: Disguised Affirmative Action
Constructing a Compelling Business Case
Making Organizational Changes in Absence of Compelling Business Case for Managing Workforce Diversity
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

21. Differences, Similarities, Tensions and Complexities
BPI Webinar {October 15, 2007}
Quadrant Four (1990’s)
Diversity
Differences, Similarities,
Tensions and Complexities
Managing
Strategic Diversity
Mixtures
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

22. Quadrant Four (1990’s) Emphasis:
BPI Webinar {October 15, 2007}
Quadrant Four (1990’s)
Emphasis:
Develop a universal organizational, managerial and individual capability for addressing strategic diversity of any kind
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

23. Quadrant Four (1990’s) Motives: Easier to make business case
BPI Webinar {October 15, 2007}
Quadrant Four (1990’s)
Motives:
Easier to make business case
Popular Demand
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

24. Quadrant Four (1990’s) Principal Tools:
BPI Webinar {October 15, 2007}
Quadrant Four (1990’s)
Principal Tools:
Managing Workforce Representation
Managing Workforce Relationships
Managing Workforce Diversity
Strategic Diversity Management™ Craft
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

25. Quadrant Four (1990’s) Challenges: Diversity vs. Diversity Management
BPI Webinar {October 15, 2007}
Quadrant Four (1990’s)
Challenges:
Diversity vs. Diversity Management
Diversity Management vs. Civil Rights Agenda
Universal Diversity vs. Workforce Diversity
Race, Gender and Work Force Specific Frameworks
Complexity
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

26. Four Quadrants Model Diversity Differences and Similarities
BPI Webinar {October 15, 2007}
Diversity
Differences and Similarities
Managing All
Strategic Mixtures
(Strategic Diversity
Management Craft™)
Managing
Workforce
Relationships
(Traditional)
Managing Workforce
(Strategic Diversity Management Craft™)
Workforce Representation
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

27. Diagnostic/Thought Questions
BPI Webinar {October 15, 2007}
In what quadrant(s) is Your Organization operating?
In what quadrant(s) does Your Organization need to be active?
What is Your Organization losing by not operating where it should?
What would Your Organization gain by moving to where it needs to be?
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

28. Further Evolution BPI Webinar {October 15, 2007}
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

29. Four Quadrants Model Managing Workforce Managing All
BPI Webinar {October 15, 2007}
Diversity
Differences and Similarities
Managing All
Strategic Mixtures
(Strategic Diversity
Management Craft™)
Managing
Workforce
Relationships
(Traditional & SDM™ Craft)
Managing Workforce
(Strategic Diversity Management Craft™)
Managing
Workforce Representation
(Traditional & SDM™ Craft)
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

30. One Universal Capability
BPI Webinar {October 15, 2007}
Diversity
Differences and Similarities
Managing All
Diversity Mixtures
(Strategic Diversity
Management Craft™)
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

31. II. CURRENT STATUS Just Plain Stuck
BPI Webinar {October 15, 2007}
II. CURRENT STATUS
Just Plain Stuck
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

32. Where Stuck? Stuck on Workforce Diversity Stuck on “the Numbers”
BPI Webinar {October 15, 2007}
Where Stuck?
Stuck on Workforce Diversity
Stuck on “the Numbers”
and “Relationships”
Stuck on “eliminating the isms”
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

33. Workforce Representation
Quadrants One and Two
BPI Webinar {October 15, 2007}
Managing
Workforce
Relationships
Workforce Representation
The I-285 Corridor
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

34. Why Stuck? Tendency to view diversity as
BPI Webinar {October 15, 2007}
Why Stuck?
Tendency to view diversity as
extension of Civil Rights Movement
Tendency to view diversity as a U.S. issue
Failure to look at pluralism as differences, similarities and related tensions
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

35. BPI Webinar {October 15, 2007}
Why Stuck? (continued)
Society rewards “progress” and “persistence” (“commitment”) with respect to “the numbers” and relationships
Have relied largely on “benchmarking” for innovation
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

36. BPI Webinar {October 15, 2007}
Why Stuck? (continued)
Now often see Diversity Management as defensive or maintenance mechanism, and not as a facilitator of change
A “done that” attitude
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

37. Diagnostic/Thought Questions
BPI Webinar {October 15, 2007}
Diagnostic/Thought Questions
Are Your Organization’s diversity efforts stuck?
If so, where?
If so, why?
If so, how do we get unstuck?
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

38. Why Diversity Management Now? (What’s Diversity Got to Do with It?)
BPI Webinar {October 15, 2007}
Why Diversity Management Now?
(What’s Diversity Got to Do with It?)
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

39. Why Diversity Management Now?
BPI Webinar {October 15, 2007}
Representation (Mainstreaming) and Diversity are not synonymous.
Today, Representation generates diversity (differences, similarities, tensions and complexities).
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

40. Why Diversity Management Now? (continued)
BPI Webinar {October 15, 2007}
Diversity Management capability needed to address diversity.
Diversity and Diversity Management are not synonymous.
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

41. Why Diversity Management Now? (continued)
BPI Webinar {October 15, 2007}
Sustained Progress Not Possible without Diversity Management
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

42. III. Civil Rights Agenda vs. Diversity Management
BPI Webinar {October 15, 2007}
III. Civil Rights Agenda vs. Diversity Management
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

43. BPI Webinar {October 15, 2007}
Differentiate between Social Justice and Strategic Diversity Management™:
A Necessary Mindshift
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

44. A Tale of Two Paradigms: The Beloved Community and Diversity Management
BPI Webinar {October 15, 2007}
Variables
Goals
The Beloved Community
The Integrated Community
Diversity Management
Quality Decision-Making
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

45. A Tale of Two Paradigms: The Beloved Community and Diversity Management
BPI Webinar {October 15, 2007}
Variables
The Beloved Community
Diversity Management
Racial Oppression
Equal Opportunity
Racial Segregation
Racial Desegregation
Racial Pluralism
Racial Integration
Racial Awareness and Sensitivity
Diversity
Diversity Mixtures
Diversity Challenges
Diversity Tensions
Diversity Skills
Diversity Maturity
Diversity Response Options
Strategic Diversity
Management™ Process
Critical
Concepts
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

46. BPI Webinar {October 15, 2007}
A Tale of Two Paradigms: The Beloved Community and Diversity Management (continued)
Variables
The Beloved Community
Diversity Management
Ethical Demands:
We all are created by the same
Creator.
Life demands freedom.
Everybody is somebody.
Facilitators of
Integration
Mission of organization
Vision of organization
Related requirements
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

47. BPI Webinar {October 15, 2007}
A Tale of Two Paradigms: The Beloved Community and Diversity Management (continued)
Variables
The Beloved Community
Diversity Management
Current
Status
Stuck on:
Racial Desegregation
Racial Pluralism
Managing Workforce
Representation
Understanding Workforce
Relationships
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

48. BPI Webinar {October 15, 2007}
A Tale of Two Paradigms: The Beloved Community and Diversity Management (continued)
Managing Workforce Diversity
Managing Strategic
Diversity Mixtures
Variables
The Beloved Community
Diversity Management
Racial Integration
Unfinished
Business
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

49. BPI Webinar {October 15, 2007}
A Tale of Two Paradigms: The Beloved Community and Diversity Management (continued)
Uneven commitment to the
ethical demands
Continuing Racism
The Challenge of Differences
Variables
The Beloved Community
Diversity Management
Barriers
Allegiance to The Beloved
Community paradigm
Conceptual Confusion
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}

50. BPI Webinar {October 15, 2007}
A Tale of Two Paradigms: The Beloved Community and Diversity Management (continued)
Variables
The Beloved Community
Diversity Management
Racial Pluralism
Racial Integration
Desired End
Individual and organizational ability to make quality decisions in the midst of differences, similarities, tensions and complexities
© , R. Thomas & Associates, Inc. All rights reserved.
Presented by: R. Roosevelt Thomas,Jr. {© , R. Thomas & Associates, Inc. All rights reserved.}