1. 2017 Annual Meeting Agenda President’s Report Treasurer’s Report
Marketing Committee
Café Committee
House and Grounds Committee
Aquatics Committee
Fitness Committee
Youth Committee
Tennis Committee

2. Welcome new Board of Governor Members
Justin DeTray
Christina Goebel
Abby Harle
Rick Sichel

3. Our Mission is to nurture lifelong connections
through family, fitness and fun.
Our Vision is to have the happiest members in Marin

4. 2017 Board Accomplishments:
Improved Club Cleanliness and Maintenance
Improved Communication between BOG & Directors
Changed Financial Model – no more Departmental “Eat what you Kill”
Employee Performance Appraisal Process – Implementation Begun
Improved HR Practices - Hired HR Consultant
Implemented Semi-Annual Surveys – Fall Satisfaction, Spring Programs
Employee Culture Shift – CAT Committee

5. Culture Action Team (“CAT”) Committee
Members are TPC Employees
Advised by Candra Canning
Charter is to implement our Mission, Vision and Values within our Employee Culture
Key Successes to date:
Employee of the Quarter & Year Awards
Happiness Cards
Pride & Warmth Programs

6. TPC PRIDE is Living Our Values
We care: We genuinely respect our members, our club, and each other.
We take initiative: We are actively engaged and go the extra mile with enthusiasm.
We are a TEAM: We have each other’s backs, share the credit and take feedback as an opportunity to grow.
We OWN it: We take ownership of issues and follow through

7. WARMTH is our Service Motto
Warm Welcome
Anticipate Needs
Remember Important Details
Meaningful Moments & Memorable Interactions
Thank you for coming ( Greeting +1)
Happy! Keep your mood upbeat and positive

8. Project Updates
Lower Tennis Court Project
Master Plan