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Published byRandall Fleming Modified over 6 years ago
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WHAT IS COMMUNICATION? IT IS THE WAY TO MAKE THE OTHERS THINK THE WAY YOU THINK
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A FARMER SENT A BASKET OF
FRESH VEGETABLES; A DOZEN FARM EGGS WITH BEST WISHES TO THE RECOUPING DAUGHTER (VIRAL FEVER) AND MOTHER(FRACTURE)
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A SHOP COULD NOT SELL EGGS
PROPERLY AS THE 4 TYPES OF SIZES AS 1,2,3,4 WERE NOT CLEAR. FIRM HAD TO SHIFT TO SMALL, MEDIUM, LARGE, EXTRA LARGE PEOPLE COULD UNDERSTAND AND SALES PICKED UP
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A COMPANY TOP EXECUTIVE TALKED
IN THE MEETING AT LENGTH; SOME FELT THE COMPANY IS GOING TO BE SOLD; SOME FELT COMPANY IS DIVERSIFYING; SOME FELT JOBS WILL BE CUT; SOME FELT SOME CODED MESSAGE IS HIDDEN; IT LED TO MANY RUMOURS;
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TO REMOVE CONFUSION, HE CIRCULATED
“I KNOW THAT YOU BELIEVE IN WHAT YOU THINK YOU HEARD , BUT I AM NOT SURE YOU REALIZE THAT WHAT YOU BELIEVED IS NOT WHAT I MEANT”
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ek noa kha baccao kao ]baala kr AMDo iKlaaAao
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2 TYPES OF COMMUNICATION
VERBAL AND NON VERBAL
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AROUND 60% OF OUR COMMUNICATION
IS NON VERBAL COMMUNICATION ONLY
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TO BE AN EFFECTIVE VERBAL
COMMUNICATOR WHAT? WHY? WHO? WHEN? WHERE? HOW?
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APPEARANCE AUDIENCE SHOULD BE RECEPTIVE NOT HOSTILE NOT DETRATIVE SHOULD SUIT THE OCCASION REMEMBER ARMED FORCES FOLLOW DRESS CODE FOR VARIOUS OCCASSIONS
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POSTURE WAY YOU STAND WAY YOU MOVE WAY YOU SIT
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GESTURES EYEBROW MOVEMENTS EYE BALL MOVEMENT WITH HANDS FINGER ON THE MOUTH BODY LANGUAGE
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FACIAL EXPRESSION SMILE FROWN TIGHTEN JAW MUSCLES RAISING EYEBROWS
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EYE CONTACT EYE IS WINDOW OF SOUL SINCERE EYE CONTACT NO PENETRATING CONTACT
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SPACE DISTANCING PERSONAL TERRITORY SOCIAL TERRITORY
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TO BE AN EFFECTIVE COMMUNICATOR ONE SHOULD BE A VERY GOOD LISTENER
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TEN BAD HABITS IN LISTENING
1. CALL THE SUBJECT BORING
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2. CRITICIZE THE BAD DELIVERY
SUPOSE BUILDING IS ON FIRE SOMEONE SAYS”GET THE HELL OUT OF HERE”.
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3. GET OVERSTIMULATED TEND TO SPEND MORE TIME IN FRAMING THE MOST DIFFICULT QUESTION EVEN IN THE MIDDLE
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4. LISTEN FOR LOCATING FACTS
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5. TRY TO OUTLINE EVERY THING
NOTE TAKING DIFFERS FROM SPEAKER TO SPEAKER
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6. FAKE ATTENTION TO THE SPEAKER 7. CREATING DISTRACTIONS
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8. AVOID DIFFICULT TOPICS
OR LECTURES HOW MANY OF US LISTEN TO TECHNICAL DISCUSSIONS OR ON TOPICS IN EDUCATION?
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9. SUBMIT YOURSELF TO THE EMOTIONAL WORD/S
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10. DIFFERENCE BETWEEN THOUGHT
SPEED AND SPEECH SPEED
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