1. Food Standards & Strategy Group
July 2018

2. NHSI E&F
NSoc

3. Interesting stats
We serve 266 meals every minute More sleep in our beds each night than there are hotel rooms in London
We clean an area the size of Gibraltar We use enough energy to power
3.5 times a week up 200,000 homes
NSoC

4. Background Better hospital food campaign 2000’s
Hospital Food Standards Panel Report 2014
Update on Hospital Food Standards Panel Report 2017
Food Standards & Strategy Group

5. New Healthcare Food Standards 2019
To build on core standards within the NHS Standard Contract
To improve the Patient Experience
To give organisations the tools to meet the standards
Work Streams
Communication, Culture & Raising the Profile; Procurement, Sustainability & Food Waste; Patient Experience;
Retail, Staff and Visitor;
Patient Nutrition, Hydration and Safety
Food Standards & Strategy Group

6. Focus Quality Patient Food Health and Well-being of the workforce
Visitor Food
Food Waste
Sustainability
Food Standards & Strategy Group

7. Opportunities
Intelligent standardisation creating better comparators between healthcare establishments and organisations
Raising to profile of good nutrition and hydration services within the healthcare sector for patients, staff and visitors
Easy to use standards to help healthcare establishments and organisations to produce robust compliance and ensure services are efficient and best value – inclusion of toolkits
Creation of blog / news feed as part of the standards to ensure organisations feel supported to deliver
Soft FM Work streams

8. Objectives & KPI’s Governance Patient, Staff & Visitor Outcomes
Creation of living documents to keep standards fresh and up to date; which can respond to meet the fast changing face of healthcare facilities services
Standards which work for our providers at point of service
Updated suite of tools to enable healthcare establishments and organisations to standardise and prove compliance
Help for healthcare establishments to create efficient, best value services and reduce costs whilst increasing quality
Standard templates for reporting and policies across organisations
Education & training tool kits including suite of menu engineering tools
Quality of service that can react and change to meet differing needs on an efficient and sustainable basis
Presentation title

9. PLACE (Patient Led Assessment of the Care Environment
PLACE overview
Patient-Led Assessments of the Care Environment (PLACE) are annual ‘snapshot’ assessments of a range of non-clinical services in NHS trusts, voluntary, independent and private healthcare providers.
PLACE review
Feedback from users confirms continued support for the PLACE collection, but that some elements work less well and would benefit from some revision.  A review will be undertaken to look at where changes to process and practice should be considered.
The review will look at
The subject areas covered by PLACE – including the appropriateness of the PLACE questions
How the PLACE programme is administered – the assessor recruitment process, paperwork, presentation and publication of the results
Carrying out reviews - patient assessor involvement
Presentation title

10. Next Steps Monthly meetings and updates Patient Focus Groups
Supplier Workshops
Delivery of document
Presentation title

11. Questions? CONTACT: emma.brookes4@nhs.net
Food Standards & Strategy Group