1. Learner Journey Services & Support Learner Journey at Northeastern
Problem to Solve?
No structure  or pathway to student journey. 
Lack of awareness around services & support.
No student self-awareness  around competencies required  for Coop or  XN, or career.
No ability to forecast and meet demand.
Little efficiency; low scale and unsustainable
Learner Journey
Curate Professional Identity
Services & Support
Jenny Lang, International Student
Coaching & Advising,
Provide orientation and introduces students to NU Plan. Continues to support student when appropriate throughout the student journey. GSS. XN, others join in at appropriate point for as needed services.
FA17
Orientation
Solution
2-3 Classes
Career Action Plan
SAIL 
WN17
Exp. Prep Course
Learner Journey
Learners enrolled on a Needs Based path based on Entering Student Profile
Experiential Embedded in Student Journey
XN serves programs to provide For Credit option as signature assignment in an Elective and/or in Capstone for their final demonstration of mastery in the program
2-3 Classes
Coaching, Advising & Workshops
SP18
Career Starter
Career Changer
Career Advancer
XN opportunity
2-3 Classes
Career Advising
High exp.
Exp. Prep
Coaching &
Mentoring
Low exp.
Career Advice
Job Placement
Eligible for Coop
High exp.
Exp. Prep
SM18
Orientations, Workshops & Webinars
Career Services, Career and Academic Coaching, Experiential, Office of Global Services provide just-in-time workshops and other prep and readiness services and support along the student journey.
3-6 Month Coop
FA18
2-3 Classes
Coaching, Advising & Workshops
Change the Narrative
Every student needs a learner journey! 
Make use of the tools and resources to help you on that journey: CAPs, Entering Student Profile, Experiential Prep courses, etc.
 Get the skills needed through Co-op & XN.
Remember CPT is integral part of academic experience; no more than 3-6 months plus reflection
Reset learner expectations and meet them by scaffold approach to experiential opportunity.
Get Learners On-Track to  through thoughtful, meaningful approach.
WN19
XN opportunity
2-3 Classes
Career Action Plans
Students create career plan under the guidance of coach & faculty member. Plan is updated along the student journey.
XN Academy
 Each learner gets the fundamentals of career planning and experiential opportunities right from the start in this mandatory course
Potential for practice project led by industry mentor to best prepare learners for XN and Co-op.
Coaching, Advising & Workshops
SP19
2-3 Classes
XN Capstone
Graduation