1. Classical View
Predictable
Controllable

2. Complexity View Unpredictable – patterns not trajectories
Uncontrollable – can be influenced

3. Complexity View
Give up control
Give up prediction

4. Organizations as Complex Adaptive Systems
Agents
Diverse
Learning

5. Complex Adaptive Systems
Interacting
Local
Nonlinear

6. Management Issues for Consideration in a Complex World
Relationships are critical

7. Management Issues
Sense making/ decision making
Learning/ knowing

8. Management Issues Creativity/ improvisation/ bricolage
Thinking about the future without prediction

9. Think & Build Networks

10. Become Skilled @ Processes Which Engage
Open Space
Appreciative Inquiry
Positive Deviance
Conversation Café
Improvisation
2s, 4s, Small Groups

11. Think Many Small Innovations