1. Discussion:
Discuss the concepts of quality in construction.
Discuss the delivery of quality management.

2. Comments:
Describe each of these quality concepts and how they have evolved.
Discussion:
Where does the responsibility lie for the delivery of quality in each of these concepts and how this has evolved?

3. Discussion:
Discuss the principles of Total Quality Management.

4. Discussion:
Discuss how TQM can be developed within a company based on Oakland’s steps to TQM.

5. Discussion:
Discuss the contribution and the role of each of the TQM techniques.

6. Discussion:
Discuss the concept of a systems approach to quality management.

7. Discussion:
Discuss the approach of each of the quality schemes and compare them.