1. INDIVIDUAL INTERVENTIONS
Program Development
University of Massachusetts at Boston
©2007 William Holmes

2. DIVERSE INDIVIDUALS Different Issues Different Response Points
Different Reactions
Different Response Times

3. T-GROUPS Self-reflective Uses perceptions of others
Deals with Embarrassment
Requires Motivated Participants

4. COACHING Requires shared expectations Allows different roles
Focus on skill development
Risks of independence

5. MENTORING Teaching my example Guided performance
Reward issues for mentoring
Requires mutual respect and understanding

6. MENTORING Teaching my example Guided performance
Reward issues for mentoring
Requires mutual respect and understanding

7. SELF-AWARENESS TOOLS Self-knowledge alters behavior
Myers-Briggs Types teams
Matching job needs with personal styles

8. MULTIRATER FEEDBACK External assessments Openness to feedback
Commitment of positive responses
Reinforce responses

9. CONFLICT MANAGEMENT Collaboration emphasis Diverse needs
Commitment to resolution
Requires emotional intelligence

10. ACTION LEARNING Concrete focus Solutions not obvious
Managers willing to consider result
Everyone held responsible