1. Electronic Works Orders & Portal
The Hills Shire Council
May 2013

2. The Hills Shire
ov.au

3. Triggers for Change Outdoor workforce wanted an alternative
We will add 70,000 residents by 2031, more roads, more parks, more traffic
The North West Rail Link impact
ov.au

6. Took a chance on a smaller player who best fit our needs

12. Documents : SWMS, EBA + Award, Workplace Health and Safety, Traffic Control Plans, Stores Catalogue

13. Process and Planning The search for best practice Focus group Pilot
Tender
Change management (QxA=E)
A number of other councils have tried but only partly implemented or abandoned
We were clear what we wanted from all stakeholders

14. Benefits Reduced response times
Improving capacity and agility of workforce
Capturing non value added time
Reduced data entry
Issuing this technology to our outdoor staff has been a major morale booster as they acknowledge management is prepared to make a technology investment similar to indoor staff.
Despite the vagaries of remote communication and the overhead cost of training and support, is has also become a status symbol.
Plus will give them extra skills either for internal positions or for positions with other councils.
Faster identification of problems using the GIS viewer, work orders received faster.

15. Benefits Reduced environmental impact
Reduced resource conflicts through bookings visibility
Improved communications with Outdoor staff
Outdoor staff skills & morale
1-2 days a week for payroll entry from manual timesheets eliminated
Paperless process

16. How can we help you? Site visit
Now a product, supported by external provider
Portal integration with corporate systems (Tech One, ESRI, Pathway Bookings)
Tech One for content management, payroll upload, Finance One, Asset management modules