1. HWH Launch Event Thursday 25 April 2013

2. Agenda Welcome – Sarah Wren, Chairman, Healthwatch Hertfordshire
Jane Mordue, Healthwatch England
Lesley Watts, E&N Herts Clinical Commissioning Group
Stuart Bloom, Herts Valleys Clinical Commissioning Group
Healthwatch Hertfordshire’s Priorities – table discussions
Feedback from table discussions and next steps for Healthwatch Hertfordshire

3. Consumer champion
Healthwatch Hertfordshire is the new, independent, consumer champion for health, public health, and social care in Hertfordshire
Our job is to represent every resident in Hertfordshire who wants to have a voice on the services that are available
We will provide evidence based influence to improve services and health and wellbeing across Hertfordshire
Healthwatch will help people to find information about local health and care services

4. Healthwatch in the new Health & Social Care Structure

5. Where we are...
Healthwatch Hertfordshire took up its statutory responsibilities from 1st April 2013
Full Board has been recruited
CEO and four team members are in place, and new posts are being advertised
Stakeholder panel – has 57 organisational members and also individual members
Structure – will incorporate geographically based groups and others focusing on key themes, Enter and View
Protocols, training, and support for HwH representatives
Communication strategy is being developed

6. Healthwatch Hertfordshire Structure
Board
(13 members)
Stakeholder Panel
General Interest Groups
Theme Groups
Staff Team

7. Determining priorities
Evidence considered
The recommendations from the Francis report and Winterbourne View review
Key issues identified by Hertfordshire LINk
Key issues identified by CQC relating to Hertfordshire
Key issues from Public Health
Existing data and evidence on health inequalities
The Hertfordshire Health & Wellbeing Strategy
Board has reviewed local evidence and data
Initial priorities developed
Are these the right priorities?

8. Where next? Effective joint work Tell us how we can help you
Help us set our priorities
Provide us with evidence
Join our Stakeholder Panel
Tell local people about us
Participate in whichever ways you can – attending events; joining groups; responding to and social media campaigns