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Synergistics Enterprise Synergy Booster Services.

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Presentation on theme: "Synergistics Enterprise Synergy Booster Services."— Presentation transcript:

1 Synergistics Enterprise Synergy Booster Services

2 EP Service Offerings Portfolio
PlatForge Service Line to Modernize the Enterprise Platform from Legacy IntelliForce Service Line to transform Workforce into an Intelligent one WisdoMania Service Line to address all Enterprise Wisdom related needs Synergistics Service Line to push Enterprise Synergies to next dimension

3 Service Line to push Enterprise Synergies to next dimension
Synergistics Service Offerings Transformation Services Strategic and Tactical Service to transform today’s enterprise to a modern digital tomorrow’s enterprise through transformation of workforce into an Intelligent one Synergistics Service Line to push Enterprise Synergies to next dimension Advisory Services Consultancy guidance to strategic, technical and operational aspects of Intelligent Workforce All services related to Collaboration, Engagement, Networking, Process Improvement, IOT falls under Synergistics Services. For improved Productivity in the enterprise, collaboration and networking is the starting point which gets further improved with intelligent business processes and in involvement of device or sensor data. Any services related to such areas of modernization are addressed by this Synergistics service line. Implementation & Maintenance Services Traditional implementation and support services executed in a new way delivery improved efficiency and quality output Administrative Services As specialization of maintenance service, focuses on administrative activities dedicatedly to keep the implemented solution at healthy steady state

4 Synergistics – Transformation Service
Enterprise Networking Intelligent Business Systems Enterprise Things Enabling & Energizing Collaboration within enterprises using multiple modes Facilitation of employee-to-employee & employee-to-resources networking via an Android mobile App An unique collaboration service for the on-the-go workforce A hotspot for availing all enterprise collaboration tools virtually A ready-made platform for rapid enterprise collaboration deployment A tool for strategizing of enterprise information delivery by gauging people & process influence Empowering Business Processes with Machine Intelligence and Analytics Consensus-driven decision enablement Boosting workforce motivation levels using Gamified Rewards & Recognitions Pro-active information delivery on an array of enterprise events including travel etc. through intelligent orchestration of numerous enterprise systems. Enablement of Next generation enterprise services using IoT & Sensors Transformation of market acquisition and sales modus-operandi using intelligence gathered from sensors & devices Empowerment of mission-critical information storage and delivery systems with real-time intelligence from IoT devices and services.

5 Approach / Methodology
Synergistics – Advisory Service Techno-Functional Advisory Business Advisory Technical Advisory Smart Enterprise Networking Use Cases Intelligent Decision Support Systems Anytime-collaboration for mobile employees Product and Device Selection User Story Definition Workforce Learning Strategy Definition Enterprise Collaboration Modernization Workforce Synergy Index Assessment Workforce Motivation Assessment Roadmap Definition Business Case Definition for Workforce IoT ROI Calculation / Business Matrix Mobile App driven peer-to-peer networking Platform based collaboration deployment Employee influence gauging tool adoption Orchestration based information delivery IOT based Process/Asset optimization Technical Design Definition Integration Strategy 4A Assess – Analyze – Articulate – Architect GAMES Gather – Analyze – Measure – Evaluate – Strategize Approach / Methodology EASE Explore – Analyze – Strategize – Execute 2DR Discover – Design – Recommend – Review

6 Delivery Excellence powered by Approach / Methodology
Synergistics – Implementation & Maintenance Services AD Track ASM Track L2 & L3 User Management Stats & Reports Monitoring Device Management Environment/DC Management Network related Configuration Channel Configuration App Maintenance & Enhancement Infra Management Client Interface Management App Store Maintenance Partner Access Management Architect, Design, Development and Testing of Synergistics Solutions like Smart Enterprise Networking, Intelligent Business Systems & Enterprise Things Technical Management of Development and Enhancement work Transformational guidance within Application boundary of the solution towards better adoption + + Delivery Excellence powered by Approach / Methodology ALT-AD Delivery Enablers

7 Synergistics – Administrative Service
Installation & Configuration Platform Administration Ticket based Troubleshooting User & Authorization Management Security and Compliances Continuous Monitoring & Reports

8 Solutions & Frameworks
EmpFinesse™ is a bouquet of offerings for the Enterprise, enabling internal Transformation through smart delivery of Experience and Synergy under flexible, yet robust governance supported by Transformational Solutions. EmpFinesse™ delivers eXtraordinary eXperience to enterprise users through its modules - Nudge, Galatea and Sympatico. Following are the tracks from EmpFinesse™ which would be contributing to IntelliForce service. Enterprise Networking Intelligent Business System Enterprise Things eUnomia offers strategic guidance for governance modernization in an enterprise by offering a bundle of strategic frameworks and governance tools around critical ecosystems like collaboration, wisdom management, digital transformation etc. The strategic journey is usually through a well structured, quantitative and measurable process and addresses end-to-end lifecycle - discovery, assessment, design, roadmap definition, return of investment determination and also execution around Governance of various processes like Collaboration, Wisdom Management, Digital Transformation etc. using IP’s. Following are the tracks from eUnomia which would be contributing to IntelliForce service. Collaboration Adoption Framework

9 Solution Details – EmpFinesseTM Enterprise Networking
Enterprise Networking is a solution towards Multi dimensional networking is enabled with a set of tools, services and solutions as part of this offering. This includes a native mobile app for networking of employees with peers and artifacts, a service targeting unique collaboration experience even on-the-Go, a single-entry console to avail all kinds of common enterprise collaboration means, a ready-made platform to deploy the enterprise collaboration across enterprise in minutes or a utility to quantitatively measure people and process influence on the enterprise. Unique Features Smart and Intelligent Collaboration and Socialization Digitalized Networking Proactive and Intuitive Networking Approach Collaboration & Social [Strategic and Operational] Culture of Community [COE, COP, COI etc.] and Community Championship Digital Mesh [People-People, People-Device, Device-Device, People-Enterprise, Device-Enterprise, Sensor-Enterprise] Collective Content - Crowdsourcing of Information and Ideas and Voice of Employee Networking Utilities [Social Networking Analyzer, Professional Mapper, Workforce Networking App, AI driven feedback, Virtual Collaboration Hub, Gamification Enablers, Enterprise Flipboard, Academy Hub, Well Being Tools, Workforce Emotion / Influence / Sentiment tracking, Survey Fatigue Monitor etc.] Value Delivery Seamless Workforce Networking Location and Device agnostic Networking

10 Solution Details – EmpFinesseTM Intelligent Business System
Intelligent Business System is an offering provides solutions that enable transformation of the ecosystem by making business systems (a staple in any enterprise) smarter. It offers solutions that enable consensus driven decision making (collaboration) rather than top-down / uni-directional approach, purposeful gamification and smart back-end orchestration increasing work efficiency. Unique Features Consensus Driven Decision - A solution for democratization for enterprise decision making , giving employees at all levels a sense of empowerment and ownership Gamified Workplace - A framework for boosting employee motivation and productivity levels by offering gamified rewards and recognition Enterprise Event Broker - A solution for proactive information delivery to employees on dimensions of enterprise events outside of official processes Approach Smart Enterprise Framework COE as a Service Intelligent Reusable Business Utilities [Neural Prediction Service, Biometric Security Interface, Immersive Reality Interface, Dynamic Recipe Provider, Rule Engine] Value Delivery Intelligent Processes Easy Interoperability Reduced human dependency

11 Solution Details – EmpFinesseTM Enterprise Things
Enterprise of Things (EOT) being a likely successor of Internet of Things (IoT) will have a transformational influence on an organization's infrastructure (including its network connectivity, VPN, identity/ access management, security infrastructure and management functions) and corporate systems (data storage and access, databases, enterprise back-office tools data analysis and business information systems and corporate governance etc.) EmpFinesse™ Enterprise Things will address this space and leverage our interrelated capabilities of voice enablement, gesture control via embedded vision, and other enhanced human interface techniques to provide integrated EoT offerings. Unique Features Application of Hard and Soft Sensors across enterprise to utilize data feed towards better preparedness & resolutions for incidents Approach Things Tracking [Machine, Device, Sensor, Soft Things] Things Parameter Management [Location, Photo, Temperature, Touch, Light, Machine Data] Things Measurement [Identity, Presence, Context, Relationship, Activity, Big Data] Value Delivery Seamless Enterprise Object Data availability Sensor driven Enterprise Object Tracking

12 Solution Details – Collaboration Adoption Framework
Collaboration Adoption Framework (CAF) is a set of fully loaded service lines comprising result-driven guidelines and best practices focused on successful implementation of collaboration tools, techniques, patterns and methodologies with support from IT, Information Architecture and Application governance. Strategic Layer of this framework enables quantitative approach to measure enterprise collaboration using a proven maturity model followed by recommendation to reach optimum maturity level and adoption. Unique Features Helps enterprise to Strategize Collaboration Journey with respect to the Industry segment it belongs to Offers enterprise a means of continuous Measurement of Effectiveness along Enterprise Collaboration Journey Defines a comprehensive Enterprise Social Collaboration Maturity Model for an enterprise Approach Collaboration Maturity Assessment [Pain Analysis and Maturity Analysis] Roadmap Definition [Approach Strategy and Financial Analysis] Value Delivery Unique feature of Quantitative Approach to Strategy and Effectiveness Measurement for Enterprise Level Collaboration Has answer to all 5W1H (Why-What-When-Who-Where-How) aspects around Collaboration within an Enterprise Covers both Cultural and Technical aspects of Enterprise Collaboration Offers Approach Guidance influenced by Industry Best Practices Compliance to Industry acclaimed COBIT 4.1 framework and Microsoft Operation Framework 4.0 Framework is published for Patenting on USPTO website Operationally fully aligned with Microsoft SharePoint, the leader in Collaboration space

13 Top Accelerators + Many more Enterprise Flipboard MeBile
Wholesome Workforce Networking App Enterprise Flipboard Device Agnostic Experience for Enterprise Content Influence Meter Influence based communication strategy builder Many more + Decision Mentor Intelligent Decision through Consensus & Influence Enterprise Service Broker Abstract Cross Service Agent Virtual Collaboration Hub Unified Collaboration Toolsets

14 Customer Experience Intranet Portal Consolidation & Transformation
Global US Based Pharma Major Intranet Portal Consolidation & Transformation Strategized on consolidation and modernization of a multitude of employee facing sites and portals (nearly 5000) plagued by Inconsistent user experience, restricted organizational views, Incorrect and outdated content etc. Built "One Intranet Portal" as a centralized & trusted source of truth for company, industry, policies, career management and beyond The portal provides a seamless user experience across more than twenty countries and languages, delivering a consistent brand architecture throughout the intranet Global Aerospace Major Collaboration Transformation The distributed nature of content repositories & applications was creating issues around access and collaboration across the organization Lack of automation of content centric business processes was leading to loss of efficiencies and productivity Conceived, architected and implemented an enterprise scale, centralized content management solution, offering High volume content capture, Process Automation (BPM) and Virtual Collaboration. Designed and implemented of a Web Content Management system enabling collaboration among business partners for sharing of engineering drawing and specifications US Insurance Major Gamification Roadmap Creation Key ask was around improving Customer engagement with respect to instruments Strategized on a gaming app to engage prospective customer through quizzes and contests Social Media component built on Lithium and Gaming components built on Badgeville High degree of personalization, and domain specific logics in this multi-brain artificial intelligence system, secured with Biometric Authentication Early engagement with prospective customers created a positive brand perception and improved business potential World’s largest Development Bank Collaborative Workspace Development Strategized on: Creating a collaborative workspace for Reduced cycle time between loan request initiation and disbursement Creating an aggregated single view across all systems, business divisions and tertiary agencies for enabling quicker approvals and decision making Built a ‘One Stop Collaborative workspace’ to improve operational efficiency leveraging SharePoint branding and the app model Significantly boosted Client Centricity and Operational Efficiency

15 Thank You


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