1. Letting Users Get It…World Library Service or Direct Delivery

2. Cultivating the User’s Access Possibilities

3. Cultivating Digitize on Demand Possibilities

4. Cultivating Workflow Possibilities

5. Cultivating Community Content

6. Cultivating Community Possibilities

7. Tools for cultivating possibilities

8. Cultivating Mobile Possibilities for Staff

9. Cultivating Mobile Possibilities with Users

10. Communication Technology: Social Landscape & Content

11. Voice over Internet Protocol (VOIP) Skype – one example

12. Marketing & Gaming Technology

13. International Children’s Digital Library: An Environment

14. eLearning: another environment… Social Learning as Open Source Development Projects

15. Off Track?

16. User or Staff Workflow in Web Services Rent, Buy, or Borrow & Add Your Strategy

17. Context sensitive request management

18. What do I mean? Adding workflow channels (Google example)

19. Personalizing ILL Workflow: like adding & arranging RSS feeds

20. Example Personalized ILL Workflow

21. Focusing our possibilities

22. Education & Training

23. University of Virginia Library: Interlibrary Services

24. Communities & Cooperation

25. Questions for the Process

26. Cultivating the Possibilities starts with you

27. Cultivating the Possibilities: next steps

28. Cultivating the Possibilities: a little fun reading