1. 23rd General Meeting 130 attendees New faces
Welcome
23rd General Meeting
130 attendees
New faces
ZED MIBA
AGM 2018 | Dubrovnik

2. Our year ZED MIBA ZEDMIBA Advisory Council
Meeting/site visit here in DBV June 2017
Workshop - Dallas
Hosted by Southwest, United and American Oct 2017
Workshop – Abu Dhabi
Hosted by Etihad Jan 2018
ZED MIBA
AGM 2018 | Dubrovnik

3. Survey Task Force ZED MIBA Members Teresa (Frontier)
Luanne (Alaska Airlines)
Rob and Sean (Southwest)
Ana (American Airlines)
Jana (Croatia Airlines)
Christina (Jet Blue)
Peter (SAS)
Meetings
Dallas in October 2017, New York in January 2018, Dallas inMarch 2018
ZED MIBA
AGM 2018 | Dubrovnik

4. Survey Task Force Breakout after lunch
Take your laptop and complete the survey on behalf of your airline today
ZED MIBA
AGM 2018 | Dubrovnik

5. Website Breakout after lunch
Under Peter’s wing, with guidance from Infonia, it continues to be enhanced to better serve our community.
ZED MIBA
AGM 2018 | Dubrovnik

6. ISTA
Under the vigilant eye of Karmen its wording continues to be improved to better serve us.
We must strive to ensure it keeps up with changing times
ZED MIBA
AGM 2018 | Dubrovnik

7. Fares
Afonso is upholding the fares adjustment mechanism and reacting to this when necessary to protect marginal costs, while keeping rebate fares relevant
Karmen, is our resident fares guru, and will explain how an industry initiative will affect us
ZED MIBA
AGM 2018 | Dubrovnik

8. Hello Hola Bonjour Namaste Dobro Jutro Godag Sawadee My name is ___________________ I am here representing __________
ZED MIBA
AGM 2018 | Dubrovnik

9. Business Partners IBS - Bob Nipperess and his team
ID90T – Mike Stacy and his team
Lufthansa Industry Solutions – Volker Weller and his team
Located: 3 rd floor (near coffee and breakout area)
ZED MIBA
AGM 2018 | Dubrovnik