1. Transitioning to the New Primo UI
at Western Oregon University
Primo New UI Day
June 12, 2017
Stewart Baker

2. Transition plan at WOU Gradual transition Communication Feedback
Iterative updates

3. Timeline February Add old UI functionality and match WOU’s style guide
Inform library staff about new UI timeline
March Gather preliminary feedback from staff
Implement changes
April Gather additional feedback at library management meeting
Final review of new UI at all-staff meeting
May Beta launch; Add link in current interface
to campus announcing interface
informational presentation at Faculty Senate
Summer term Info desk students update LibGuide/Website URLs
instruction librarians update instruction materials
Implement changes from campus feedback
August Official launch: Redirect wou.edu/primo link; add old UI link in new UI menu
Fall term Begin instruction using new UI

4. Communication Communicate the change early and often
Kotter’s 8 steps to change: (
“Repeat, repeat, repeat”
“Use many different forums to spread the message”
“Give people real opportunities for input and feedback”

5. Feedback Multiple ways for different people to provide feedback
Google Docs timeline and task-list shared with library staff
s inviting comments from faculty, students, and staff
Presentation at Faculty Senate
Social media / library home page posts
Link to beta on home page and in current UI
Feedback form in new UI menu

6. Iterative Updates New UI Multiple opportunities for feedback
Make changes, get feedback again
Get feedback from different types of user
(etcetera)
Get Feedback
Make Changes
Get Feedback
Make Changes
Old UI