2. Core Membership Meeting
Maryland A & C, 1:30 – 2:30 pm

3. Boris Populoh Willis Relocation Risk Group
IAM Core Members’ Representative

4. IAM Core Membership Meeting
Agenda
Welcome and Introductions
Presentation on the IAM Adoption of the FIDI Professional Cooperation Guidelines (PCGs)
IAM Core Member Elections
IAM By-Law Proposed Changes
IAM Here 2 Help
IAM Learning Teaser
IAM Core Member Election Announcement
Closing

5. IAM Core Membership Meeting
IAM Core Members Management Board (CMMB)
Core Members’ Representative
Boris Populoh
Willis Relocation Risk Group
Core Members’ Representative At Large
Tony Waugh
Royal Alaskan Movers LLC
Overseas Core Members’ Representative Ben Scheiner
Global Relocations Ltd
Africa
Patrick Le Merrer
Deminter International Movers
Thomas De Mallmann
AGS Frasers South Africa
Central, South America, and the Caribbean
Manuela Carolina
Caribbean Moving Services NV
Alvaro Stein
Decapack
Eastern and Southeastern Asia
Aakanksha Bhargava
PM Relocations PVT Ltd
Vacant

6. IAM Core Membership Meeting
IAM Core Members Management Board (CMMB)
Europe
Barbara Savelli
Gosselin Mobility Italy
Aivars Usans
FF International Movers
Middle East and Near Asia
Ajay Bhalla
Leader Freight Forwarders
Eran Drenger
Ocean Global Relocation Solutions
North America
Arthur Drewry
Taylor International
Heather Engel
True North Relocation, LLC
Oceania
Rebecca Parker
M Dyer & Sons, Inc.
Vacant

7. Boris Populoh Willis Relocation Risk Group
IAM Core Members’ Representative

8. Jesse van Sas
General Manager
FIDI Global Alliance

9. Tradition
History
Common sense
Best Practices
Reciprocity

11. Standardization is key
in a complex world

12. The FIDI Professional Cooperation Guidelines are a basis from which we can build

13. How?
International team
Experts
Time
Stamina

14. “Live” document
Owned by FIDI
Shared in the interest of the industry

15. Brian Limperopulos
International Association of Movers

16. Why did IAM adopt the PCGs?

17. Filled an urgent IAM Need – Did IAM Want To Invest Time in Creating Redundancy and Confusion
It’s basically an operational manual for international moving
Our members can now use it
PCGs Filled An IAM Need

18. Why Did IAM Adopt the PCGs?
PCGs Filled an IAM Need
No Need for Separate IAM Operational Standards
The PCGs ARE the Operational Standard for international moving processes!
Developed and Maintained by Your Peers – Industry Experts
Addresses Gap in IAM Dispute Resolution Services
Benchmark IAM Learning against PCGs.

19. PCGs Voluntary But Should Be Viewed As Minimum Standard

20. How Can Your Company Use the PCGs?
Read Through The PCGs… Let Us Know If You Have A Question
Share The PCGs With Your Staff
Utilize the PCGs as a Training Tool
Benchmark Your Company Processes Against the PCGs
Signal Your Company’s Intent to Abide By the PCGs By Uploading a Signed Acknowledgement Form to the IAM Mobility Exchange (IAMX)
PCGs and the Acknowledgement Form can be found at iamovers.mobilityex.com

21. How Can Your Company Use the PCGs?
Read Through The PCGs… Let Us Know If You Have A Question
Share The PCGs With Your Staff
Utilize the PCGs as a Training Tool
Benchmark Your Company Processes Against the PCGs
Signal Your Company’s Intent to Abide By the PCGs By Uploading a Signed Acknowledgement Form to the IAM Mobility Exchange (IAMX)
PCGs and the Acknowledgement Form can be found at iamovers.mobilityex.com

23. What Can You Do?

24. Industry Standardization
Seek Standards and Standardization
Embrace standardized Service Level Agreements (SLAs)
Technology is Great! But It Is Limited Without Standards Adoption
Endorse the PCGs

25. Question and Answer

26. Boris Populoh Willis Relocation Risk Group
IAM Core Members’ Representative

27. Terry Head
President
IAM

28. Core and Supplier Member Elections

29. Core and Supplier Members Slate of Candidates
Core Member Representative
Boris Populoh, Willis Relocation Risk Group*
Core Member Representative-At-Large
Tony Waugh, Royal Alaskan Movers*
Elad Gur-Arie, Transclal Fine Arts Ltd.
Overseas Core Member Representative
Ben Scheiner, Global Relocations Ltd.*
* Incumbent
The IAM By-Laws provide for nominations from the floor, provided those candidates meet all criteria for election and service on the Executive Committee, as detailed in the Association's By-Laws under Articles VII, VIII, and IX.
If you have any questions regarding IAM voting procedures, consult the IAM By-Laws on the website or
Elections for the Young Professionals Group (IAM-YP), including the IAM-YP Chair who also serves on the IAM Executive Committee, were conducted online during the month of August and those results will be announced at the IAM-YP Members Meeting which will take place Friday, October 5 (12:30 pm – 1:00 pm).

30. Proposed By-Law Changes

31. Proposal #1 Subject: Member Applications
Amendment Proposer: IAM Executive Committee
Objective of Proposal: In 2016, IAM Members approved an amendment to the By-Laws no longer requiring Standing Committees. At that time, the reference to the Membership Committee in Article IV, Section 2 was not removed.
Proposed: for the consideration and approval of the Governing Membership.
Article IV, Membership – will be amended as follows:
Section 2:
Every application for membership shall be referred to the M̶e̶m̶b̶e̶r̶s̶h̶i̶p̶ ̶C̶o̶m̶m̶i̶t̶t̶e̶e̶ Staff of the International Association of Movers (IAM). If the C̶o̶m̶m̶i̶t̶t̶e̶e̶ Staff finds that the applicant is qualified under Section 1 of this Article, it shall approve the application. If the C̶o̶m̶m̶i̶t̶t̶e̶e̶ Staff believes that the applicant does not qualify under Section 1 of this Article, it shall refer the application to the Executive Committee for further investigation and appropriate action.

32. Proposal #2 Subject: Member Terminations
Amendment Proposer: IAM Executive Committee
Objective of Proposal: Governing, Core, and Supplier Members may be expelled by IAM if they owe $10,000 USD or more to another Governing, Core, and/or Supplier Member following the procedures set forth in Article IV, Section 4. While this provides IAM with the ability to remove a company who is not paying another member, it does not allow the Association to take action against a company who is incurring smaller debts (less than $10,000 USD) from multiple IAM Members.
Proposed: for the consideration and approval of the Governing Membership.
Article IV, Membership – will be amended as follows:
Section 4:
For good cause the Executive Committee may suspend or expel any member of the Association, or take other appropriate action. Good cause includes, but is not limited to, failure to pay dues or other obligations owed to the Association, after proper notice as defined in Article V, Section 2; failure to maintain qualifications for membership as set forth in Section 1 of this Article; failure to comply with the terms and conditions of Membership; and failure to comply with any standards of business conduct which may be adopted by the Association, including the IAM Code of Ethics.
Any Governing, Core and/or Supplier Member may be expelled by the Executive Committee for failure to pay monies due a̶n̶o̶t̶h̶e̶r̶ other Governing, Core and/or Supplier Members for services performed at its request, when the following conditions exist: (a) the unpaid account(s) must be for a minimum cumulative amount of $10,000; (b) the account(s) must be a minimum of one hundred and twenty (120) days past due; (c) the Member(s) who h̶a̶s̶ have not been paid must have requested payment, in writing, at least twice; and (d) the debts must not be pending legal action. The Member(s) requesting expulsion of a Governing, Core and/or Supplier Member must present to the Executive Committee documents showing performance of the services, a copy of any applicable written agreement, and any correspondence regarding the unpaid bill, including the written demands for payment. Copies of all such documents must also be furnished concurrently to the Member subject to expulsion.
Prior to expelling any member, the Executive Committee shall afford the Member an opportunity for hearing, except as provided in Article V, Section 2. In taking action, the Executive Committee shall act by majority vote, except that a two-thirds vote of the Executive Committee members present, which shall not be less than the majority of the entire Executive Committee, shall be required for the expulsion of any member.

33. IAM Here 2 Help (H2H)

34. What is IAM Here2Help?
H2H will serve as a connection point to organizations including
governments, globally focused charities, and other NGOs that require
private sector transportation, warehousing, and logistical support
in the event of a humanitarian crisis or natural disaster
anywhere in the world.

35. So Why have IAM Here2Help?
Because it’s Good to do Good.
Because it’s Good for promoting your business.
and
Because it’s Good Business!

36. Why Launch H2H Now?
H2H concept has been in development for a couple of years
H2H received approval from US Internal Revenue Service
as a 501c3 Charitable Non-Profit Organization in early 2018
Increasing number and variety of global crisis and natural disasters
call for increased need to respond
and provide our support

37. Two More Reasons to Launch H2H Now
The IAM Logistics Network (ILN) easily supports participation in and coordination of Here2Help activities New functionality of IAMX, such as geo-search and validation of logistical capabilities, make it possible to quickly identify service providers and match up with needs

38. Two pots of money go into FEMA’s disaster relief fund.
First, regular Day-to-Day Operations and Routine Events -
$615 million
Second, Major Declarations, based on what was spent on disaster relief in the past decade.
$6.7 billion
Sounds like a lot of money, but compared with an estimate of the combined damage from hurricanes Harvey and Irma at $150 billion to $200 billion, it’s a drop in the bucket.

40. Disaster Response and Recovery. – Not Just Good Business,
Disaster Response and Recovery – Not Just Good Business, – It’s Big Business
IAM Members should be pursuing involvement
IAM Here2Help
is the conduit to accomplish that goal

41. Next Steps Appoint an IAM Here2Help Board of Directors
Start Soliciting Donations and Seed Funding
to support Initial Operations
Begin Discussions with Government, other Non-Profits and Private Sector Entities involved in Disaster Relief

42. All Global Disasters are Local Disasters They can happen to you and your company! Here2Help will be there to help.

44. How You Can “Help”

45. Lend a Helping Hand
Every $25 you donate will enter you in a raffle for a free registration to the 2019 IAM Annual Meeting:
Donate securely at: iamovers.org/H2Hdonate
Donate onsite at IAM Annual Meeting Registration Area
Raffle winner to be announced on the final day
of the Annual meeting on IAM Mobile 24/7

46. Engage with H2H at www.iamovers.org/H2H
Lend a Helping Hand
Include a donation when you pay your IAM Membership dues
Offer Your Company’s Services
Fundraise for IAM Here 2 Help
Engage with H2H at

47. Ray daSilva
President
Mobility Exchange LLC

48. Professional Development
Which would you choose?
A team trained on the job or…
…a professionally trained team?

55. How Can You Get on IAM Learning?
Go to
Click the link at the top of the page for IAM Learning
If you are signed into IAMX, you will be taken to IAM Learning
If not, follow the instructions to sign in
Purchase One Course or a Bundle
Use Coupon Code: Trial25
This coupon provides a 25% discount which can be applied to sample a course or toward purchasing the bundle. This is a onetime use coupon per logged in user and the coupon expires Dec. 31, 2018.

56. Learn More At Knowledge Lab Session Tomorrow at 9 am in Maryland D
Let Us Know at
Questions
Comments
Member Input
Learn More At Knowledge Lab Session
Tomorrow at 9 am in Maryland D

57. Terry Head
President
IAM

58. Core Member Election Results

59. Boris Populoh Willis Relocation Risk Group
IAM Core Members’ Representative

60. Core Membership Meeting
Maryland A & C, 1:30 – 2:30 pm