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Benchmarking of The Eurostat website / Monitoring indicators of NSI websites C Laevaert B Le Goff DWG 04-05 May 2006 - Luxembourg.

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Presentation on theme: "Benchmarking of The Eurostat website / Monitoring indicators of NSI websites C Laevaert B Le Goff DWG 04-05 May 2006 - Luxembourg."— Presentation transcript:

1 Benchmarking of The Eurostat website / Monitoring indicators of NSI websites
C Laevaert B Le Goff DWG May Luxembourg

2 Introduction Second benchmarking exercise performed by an External company Measures the overall quality of the website against current best practices A number of usability and functionality criteria with 900 questions In addition, analysis of the content quality of the web site and recommendations

3 The results :Major step forward
Usability structured paging and information usability of the web pages accessibility of the site for people with disabilities Functionality interaction, aggregation, attractive presentation of data

4 Eurostat / CBS CBS website better in usability
User centered design, good focus Clear and consistent navigation Good sense of location Eurostat offers more functionality Advice Personalisation

5 Areas of improvement continue the simplification of the home page. Visitors don't want to spend time to understand the structure of a website. It should be clear at the first glance. create a style guide and control all web pages for compliance to the style guide improve the search function redesign the user support section of the website including a searchable knowledge database redesign registration and sign-in pages implement continuous feedback from visitors; regular user surveys will be scheduled and a systematic quality assessment of the user support will be set up.

6 Areas of improvement check consistent behaviour of opening new web pages add graphics, use shapes and colours to display data in a more attractive way review the display of the data navigation tree and add extra functionality a number of cosmetic changes; e.g. make Estat logo clickable to the homepage review content of web pages and adapt them to "web style" by moving the essential information to the first part of the text whenever possible keep the language level of the Frequently Asked Questions (FAQ) to basic or medium complexity

7 Monitoring indicators NSI sites
19 countries supplied figures for Q4 – 2005 Most visited sites France – 3.8 million Eurostat – 2.6 million UK – 2.3 million Some figures…

8 Monitoring indicators NSI sites

9 Monitoring indicators NSI sites

10 Monitoring indicators NSI sites

11 Monitoring indicators NSI sites

12 Thank you very much for your attention


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