1. Training - Documentation
Tool for the engineering to specify/control changes to manufacturing process

2. Training - Documentation
MEM
(Tool for the engineering to specify/control changes to manufacturing process)
Fully electronic, including signatures
Linked to MCMS system (sends MEMs automatically to the CMs)
Web based interface - accessible from anywhere
Database Controlled - Good Search capability
Visibility to MEM Status
Flow management via
Ability to send pager messages too (iDEN)
Selective distribution lists - only affected persons receive the MEM
Real Time Metrics
Controlled access for Creation and Approval of MEMs
Open access for Viewing
Upload tool for attachments
Ability to: Save the work before completion / Fix a rejected MEM / Copy from a previous MEM
Action Execution Control
Developed in Jaguariuna Documentation Dept.
Where to see it >>> (MEM)

3. Electronic MEM main process improvements
Training - Documentation
Electronic MEM main process improvements
•Reduced signatures to improve cycle time.
•A MEM must be quick to be effective, or it gets to the objective only after the show
•Signatures may take too long time, so they must be reduced to the minimum necessary
•In most of the MEMs process running today in Motorola, some signatures are intended for APPROVAL and some for ACKNOWLEDGMENT only.
•Only the Approvals signatures should block the MEM to go through
• s are a good communication method and can be trusted as “information delivered and received”
•If a more solid ACKNOWLEDGMENT is necessary, a “Controlled Action” can do it, and it does not hold the MEM approval
•The approval should be requested to a person with responsibility and authority to demand that the actions are executed.
•Controlled Actions
•Normally, Motorola MEMs process finishes after the MEM document is distributed. At this moment, the execution of the actions becomes each one’s responsibility with no controls or follow ups.
•This NEW feature introduces one step ahead in the MEM process. It creates a control mechanism to remember and follow up that the actions are completely executed. 

4. MEM Flow A MEMs / ECNs / Problems / Improvements / etc
Requiring actions in manufacturing
Explain reasons, suggest correction
Approve ? No
Yes
Originator access the MEM WEB Page
The System sends the MEM to all distribution lists. (affected departments only)
Logs all the history in the database
The System routs it back to originator
Originator Selects
“CREATE MEM”
AFECTED AREAS
Execute what is specified in the MEM
Originator corrects it and send for approval
The MEM Template opens
Originator writes the MEM and sends it for electronic aprooval
Report the ACTION DONE to the system
The System checks for CONTROLED PENDING ACTIONS and advises the responsible and the originator IF LATE
Pending
The System routs it via for approval
NEW
LATER
Approver READS it and decide...
The System sends informing of the MEM´s expiration
MEM System
Engineering A
END
Affected Areas

5. eMEM system main page

6. Searching

7. Searching
Search Fields

8. Searching
Search results

9. Searching
MEM Details

10. Creating

11. Creating a new MEM
Affected products
Affected Areas

12. General Informations:
Creating a new MEM
General Informations:
Type
Activation Date
Expiration Date
APC
Days for actions response
MEM cancelled
Others documents affected
Parts/Kits Affected

13. Creating a new MEM Other Fields: Description (max 4000 characters)
Change Reason

14. Actions per department
Creating a new MEM
Special Questions:
Quality Hold/Stop Ship
Resume Ship/ Release Quality Hold
Actions per department
Actions control
Responsible for each action

15. Creating a new MEM Other Fields: Attachments Approvers
Save MEM to reedit later
Or Sent to approval

16. Approving

17. List of MEMs to be approved
Approving
List of MEMs to be approved
Approve or Reject

18. Coping
Anyone can copy a MEM from other Originator, just clicking on MEM number.

19. Coping

20. Cancelling
Originators can cancel any MEM under his responsability with the status “ACTIVE”

21. Cancelling

22. Actions Control Actions
The responsible must answer the actions before the specified date. After that, the system will notify both (originator and responsible) every day.

23. Actions Control

24. Metrics Metrics Volume for each location Volume for all locations.
Stop/Resume Ship for each location

25. Metrics

26. Administrator Administrator
Each location has 1 or more administrator, who may setup:
Approvers
Products
Areas
Department
Distribution List

27. Administrator

28. Administrator
Input the user ID

29. Administrator
Select the department first
Input the user ID

30. Administrator
Input the Product Name

31. Administrator
Input the Dept. Name

32. Infrasctructure
IT Infrastructure

33. All Infrastructure supported by IT Brazil Environment versions:
Servers:2 DELL PowerEdge 2850 (Prod)
1 DELL PowerEdge 1850 (Dev)
Operating System: Windows Server 2003
Load Balance Appliances: 2 BigIP 6400

34. Infrastructure Development Server BigIP appliances Load Balance and HA
Fast
&
Gigabit
Development
Server
BigIP appliances
Load Balance and HA
Production
Servers
TAPE LIBRARY

35. Phase 2 Enhancement
Phase 2 Enhancement

36. Enhancements
Phase 2 enhancements are :
Delegation
MEM Type
Close Loop of MEM cycle
MEM # prefixed with site codes

37. Delegation Phase 2 Enhancement
What : delegate his/her approval rights to other approvers for a period of time
When : Used when approver is away
Why : Eliminate waiting time

38. Delegation
Add approver
Input ID
Select MEM Type

39. Delegation
Delegation

40. Delegation
Input delegate’s core ID
Input from date, to date

41. Delegation
Delegate added

42. Delegation
Delegate will receive from system regarding delegation details.

43. Cancel Delegation
Click to cancel delegate

44. Cancel Delegation
Delegate will receive from system regarding delegation cancellation.

45. MEM Type Phase 2 Enhancement What : An option to categorize MEM type
Why : To categorize MEM type and filter approver list by MEM type.

46. MEM Type
MEM Type

47. MEM Type
Input MEM Type
Check active box

48. MEM Type
Input core ID
Select MEM Type

49. MEM Type
Select MEM Type

50. Approvers list filtered by MEM Type

51. Close Loop of eMEM cycle
Phase 2 Enhancement
Close Loop of eMEM cycle
What : Originator need to acknowledge the action done and close the eMEM.
When : After all actions are done.
Why : To ensure originator is aware of MEM closure.

52. Close Loop
Click Close Loop

53. Click at MEM number for fill in comment and details
Close Loop
MEM will appear in this page after all actions are done
Click at MEM number for fill in comment and details

54. Close Loop
Input comment
Click Accept

55. Close Loop
MEM closed successfully

56. Close Loop MEM disappear from close loop list after MEM is closed
MEM closed successfully
MEM disappear from close loop list after MEM is closed

57. MEM # prefixed with site codes
Phase 2 Enhancement
MEM # prefixed with site codes
SG – Singapore AR - Arad
IN – India PG - Penang
TJ – Tianjin HZ - Hangzhou
TW - Taiwan .

58. Drop down list to select up to six approvers
Phase 3 – Six Approvers
Goal :
To support up to six approvers, where initially there was only 3 approvers.
Drop down list to select up to six approvers

59. Global Sharing Goal : Steps: Global_<business>_Site
To implement a Global closed loop process to communicate process changes in 24
hours to the regional teams.
Steps:
Each site create their own business department with the following naming
convention in department setting:
Global_<business>_Site
Create global actioners in distribution by department setting

60. Global Sharing Departments / Sides
MDb
GEMS
Network
CHS
IDEN
Outsourcing
*Others
Brazul
Flensburg
Hangzhou
Harvard
India
Libertyville
Mexico
Penang
Plantation (3G NPI)
Singapore
Schaumburg
Schaumburg INFRA
Schaumburg Subscriber
Arad
Forth Worth
Negolas
Taiwan
Brazil
Plantation(MOL)
Plantation(NPI)
EMS
EMS - Mexico
ISC – China
iMDGDS_eMEM [WWD]
CGISS Accessories
Aftermarket
* Old business kept for query purpose, NOT for global sharing purpose

61. Global Sharing .
Global Departments are split from local departments

62. Each site is responsible to maintain their own site global actioners
Global Sharing
Global_MDb_India
Each site is responsible to maintain their own site global actioners .

63. Global Sharing .
All the global departments with the same business will be listed here, except the originator own business site.

64. END