1. Can official publishers win the trust of citizens
Can official publishers win the trust of citizens? European Forum of Official Gazettes 15 September 2016, Vienna
Rudolf Strohmeier
Director-General of the Publications Office of the European Union

2. Lack of citizens’ trust in the European Union%
Eurobarometer Spring 2016
How much trust do you have
in these institutions?
The European Union
Your national parliament
Your national government

3. Official publishers and citizens Technological advance
70 million visits (2015)
mobile internet
cloud computing
big data + data mining
linked open data
semantic web
etc.

4. New ways of engagement Facebook: 100 000 fans
Twitter: up to followers

5. Partners and multipliers
institutions, agencies and bodies
libraries, information aggregators, documentation centres etc.
professional reusers, developers of apps, data journalists etc.

6. Between publishing, information management and communication

7. Two guiding principles
TRANSPARENCY
and
INNOVATION

8. Conclusion: Delivering ‘good law’ and ‘good services’ for the citizens
win trust
create
business opportunities
address organisational challenges